Knowledge

At some time during their career a Systems Administrator will make use of knowledge from the following (far from exhaustive) list of, both computing and non-computing, fields.

• programming,
• hardware maintenance and installation,
• maintenance of PABXs, fax machines and other office equipment,
• documentation and testing,
• Human Computer Interface,
• networks and computer communication,
• user education,
• diplomacy,
• legal issues and contracts,
• detective work,
• policy formulation,
• ethics,
• management, and
• public relations.