February 1997 Issue, copyright 1997, Canada Computer Paper Inc.

Choosing a financial planner

On Your Own

byDouglasGray


As a business owner, you need to juggle a lot of balls to survive. One key aspect is what you do with the money you have left at the end of the day. Since you are going to have to rely on your own wits, savings discipline and investment success for your own retirement, you need and want to get objective professional advice.

So where do you find it?

When you are choosing a financial planner, keep in mind that anyone can call himself or herself a financial planner, financial consultant, financial adviser, etc. However, they could just be sales reps selling investments or other products for a commission. No federal, provincial (except in Quebec), or local laws require qualifications such as those imposed on other professionals, including accountants and lawyers.

There are several ways of locating a financial planner. One of the most effective ways is to contact the Canadian Association of Financial Planners (CAFP) head office in Toronto. The toll-free number is 800-346-CAFP (or 800-346-2237). All members of CAFP must have professional liability insurance.

The CAFP will give you the contact phone number for the chapter in your province. By contacting this number, you will be sent a free publication called A Consumer Guide to Financial Planning. You will also be sent a roster of members who have been awarded the Registered Financial Planner (RFP) designation in your province. This list shows experience, credentials, and services provided, lists any financial products sold, and states the method of payment-for example, fee for service, commission, or both.

After you've decided to seek the services of a financial planner, you may have other questions: Which professional is right for me? How do I identify a competent financial planner who can assist in coordinating the key aspects of my financial planning life?

Just as you select a doctor or lawyer, you should base your decision on a number of factors: education, qualifications, experience, integrity, ethics and reputation.

When selecting your financial planner, choose one you can work with confidently. You are asking this person to help shape your financial future and quality of life in retirement, and you are paying him or her to do so. It is your responsibility and right to fully inquire about the planner's background, numbers of years in practice, credentials, client references, and other relevant information.

Call the planner and ask for a meeting. Use this opportunity to get a sense of your compatibility and to discover exactly how the planner will work with you. Ask questions about financial planning that will give you a basis for comparison with other planners you have contacted. In short, get the information you need to feel confident that this person is right for you and your needs.

By asking the following questions, you should get the information you need to make a decision on which financial planner to hire. As you think of other questions, add them to your list. Keep in mind how the answers fit your personal needs.

Does the planner offer comprehensive financial planning services and how long has he or she been doing so?

What did the planner do before becoming a financial planner?

What are the planner's areas of expertise and what services does he or she provide?

What type of clientele does the planner serve? Does he or she have particular skill in understanding the many needs of a small business owner?

Will the planner show you a sample financial plan that he or she has done for another business owner? (Without, of course, disclosing confidential information or client names.)

Does the planner just give financial advice, or does he or she also sell financial products?

Will the planner's advice include only generic product categories or specific product recommendations?

Will the planner spend the time explaining his or her reasons for recommending a specific product and how it suits your goals, circumstances and tolerance for risk, and put it in writing?

What follow-up does the planner do, to make sure that your financial plan is implemented? How often is it reviewed and revised?

How is the planner compensated?

Are there any potential conflicts of interest in the investments the planner recommends?

What professional licences and designations has the planner earned?

What professional liability insurance coverage does the planner carry for negligent advice and how much is that coverage? Will he or she confirm that in writing?

Once again, it is recommended that you meet with at least three financial planners before you make your final selection. To work effectively with a planner, you will need to reveal your personal financial information, so it's important to find someone with whom you feel completely comfortable.

Douglas Gray, LL.B. is a Vancouver-based speaker, retired lawyer, columnist and author of l5 bestselling business books, plus a real estate investment software program. His books include The Complete Canadian Small Business Guide, Home Inc.: The Canadian Home-Based Business Guide (both by McGraw-Hill Ryerson), Start and Run a Profitable Consulting Business and Marketing Your Product (both by Self-Counsel Press).


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