 | What are the minimum requirements to get the best video experience? | |
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In order to get the best experience on the IT's Showtime website, please make sure that your computer's minimum requirements are as following:
Browser: Internet Explorer 6
OS (Operating System): Windows XP SP2
If not already installed on your computer, you will also need to download and install: Windows Media Player 10
We advice you to select the high bandwidth (512Kbps) quality to watch the videos to get the best image quality.
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| How can I view the full video, download a video or a presentation? | |
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| To view a full video, download a video or a presentation you need to be logged through .NET Passport. Once logged, you will be able to watch the full video with extra features like viewing a synchronised presentation, navigating through chapters, or rating the video. |
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| What is .NET Passport and how to register? | |
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.NET Passport is an online service that makes it possible for you to use your e-mail address and a single password to sign in to any .NET Passport-participating Web site or service.
It will secure your information and protect your privacy. For any further question about .NET Passport.To register to .NET Passport, please click here. |
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| The video is not showing on my computer. What should I do? | |
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Please make sure that you are meeting the minimum requirements.
If you are still encountering problems please find help on the support site. |
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| How can I know when a new show is posted? | |
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| You can subscribe to the e-mail notification so that when a new show of your area(s) of interest is online you will be on of the first to know. See how to unsubscribe to the e-mail notification here. |
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| How can I give my opinion on the website? | |
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| You can rate each show and give your feedback about the site. It will help us to keep on providing you with the best video experience. |
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| How do I convert the downloaded video to play it on my DVD-Video player? | |
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| Use your favorite DVD authoring software to import the WMV file and the included optional subtitles. You can then burn the converted video and subtitles to a DVD disc and play it on your standalone DVD player. |
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| I do not see captions when video is in full screen, what can I do? | |
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You need to enable the caption mode of your Windows Media Player: start Windows Media Player in standalone mode, select "play" into the navigation bar then in this menu, select "Subtitles and captions", select "On when available".
Exit standalone mode and refresh IT's Showtime! site. |
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