Any reference to Company/Seller/We/Us shall mean VAG Parts Ltd of the
Pembroke Centre, Cheney Manor
Estate, Swindon, Wiltshire, SN2 2PQ who
sell or supply specialist motor equipment and accessories in the course
of their trade or business.
Privacy issues are very important to us, given the current regulatory and technical environment and we are commited to protecting your privacy.
Use of Personal Data
We will collect information and use it for the following purposes:
When opening a user account and placing an order
with us we need to know your name, e-mail address, delivery address.
We use this information in order to process and run your account, and
to notify you of the status of the order. We also ask you for your telephone
number which enables us to contact you urgently in the event of there
being a problem or query with your order or Account. We may also use
the information that we collect from you to notify you from time to
time about functionality changes to our website and the service that
we provide.
Protection of Personal Data
We have taken every possible precaution to create a secure environment
to protect the personal information supplied by you to us when making
an order or opening an Account. When an order is placed or Account opened
we offer the use of a secure service. Essentially we have adopted the
industry standard encryption methods in that the secure service software
(SSL) encrypts all information input before it is sent to us. In order
to comply with the Data Protection Act 1998 and for maximum peace of
mind we can advise that we have implemented strict security procedures
in relation to the storage and disclosure of information which you have
given to us for the purpose of preventing unauthorised access. For security
reasons and to protect your right to privacy we may occasionally request
proof of identity from you before disclosing any sensitive information
to you or accepting any order from you.
Cookies
Cookies are small pieces of information that websites transfer to your
computer hard drive and we use to enable our website to provide features
such as automatic login, personalised greetings and storage of items
in your Shopping Basket. Cookies can be turned off in your browser or
you can be notified when you receive a cookie so you choose whether
to accept it. The Help menu of your browser should contain information
on how to do this. However, changing these settings may mean that you
will not be able to take advantage of some of the advanced features
on the site. If you do wish to remove cookies after a visit to the site,
perhaps because you are using a shared computer, you can clear the cookies
by clicking on the sign out link.
Disclosure of Information to Third Parties
We do not sell, trade or rent your personal information (data) to others,
period. We employ third parties and individuals
to perform certain functions on our behalf. Examples of these might
be a courier delivering your goods to you, Please rest assured that
those companies and individuals who have access to any such personal
information are not permitted to use this information for any other
purposes and they are required to process any such data in accordance
with the Data Protection Act 1998.
Access to Information
You may obtain details of the personal information we hold on you by
e-mailing us at privacy@vagparts.com. Our Data Protection Officer will
revert to you within 5 working days. There
is a statutory fee of £10.00 payable prior to accessing this information.
Consent and Data Protection
By using our website you irrevocably consent to authorising us to collate,
collect and use this information. Any changes to our privacy policy
will be updated and posted on this page of our website.
Contact
If you have any comments, suggestions or concerns about this Privacy
Policy please e-mail privacy@vagparts.com