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-Keyword
-QBE
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(Revised: February 14, 1997)
Career Opportunities at Scopus!
Now is the time to join us in one of the following employment areas:
E-mail: hr@scopus.com
Scopus is the market leader in enterprise customer care solutions.
Since 1991 we have enjoyed rapid growth and consistent profitability as result of successful product introductions and outstanding employees.
Scopus' client/server applications for call centers, customer service, quality assurance, and sales and marketing operations enable organizations to win and keep customers by providing personalized, one-on-one customer support. Scopus applications are based on industry standards and open architecture, providing flexible software systems that can be fully customized to meet specific requirements.
Inside Scopus we've created an environment where the innovative individual can make significant personal contributions.
- All positions are located in Emeryville, CA overlooking the San Francisco Bay, unless otherwise noted.
- Scopus offers outstanding salary and benefit compensation packages, which includes equity participation and an Employee Stock Purchase Plan.
- If interested in exploring your career future with us, please submit your resume, with the position of interest, to:
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Mail:
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Scopus Technology, Inc.
1900 Powell Street
Suite 700
Emeryville, CA 94608
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Email:
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E-mail: hr@scopus.com
- We accept resumes in ASCII and/or Microsoft Word formats.
Please follow these simple steps to speed our handling of your email submission:
- Subject: Insert the job title as listed here.
- Body: Insert the ASCII version of your resume
- Attachment: uncompressed MS Word version of your resume (optional)
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Fax:
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(510) 428-1027
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Scopus Technology, Inc. is an Equal Opportunity Employer.
Principals only apply.
Current Opportunities
Software Engineering
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Application Developer
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Analyze business process and procedures during life-cycle of a product; design products to
specifications of business case; interact with customers in pre- and post-sales activities as
required; assist in training both internal and external users and administrators on product; and
work with other departmentsto keep the department timeline and specifications on track.
Knowledge in network and system management tools and SNMP, TCP/IP protocol, knowledge
of UNIX, NT and MS Windows required.
Minimum qualifications: MS in CS/CE/EE required, expertise with RDBMS concepts, proficient
in C/C++ and Tcl/TK.
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Manager, Applications
Integration
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Manage a group in charge of integration between Scopus applications and 3rd party applications.
Requires strong technical competency, as well as project management skills, and experience in
integration with ERP applications such as Oracle Applications, PeopleSoft, SAP, Baan. Will lead
a team of 1 to 3 developers. Position is 40% management and 60% hands-on development.
Requires experience designing and developing client-server information tracking systems;
experience in integrating heterogeneous applications; 4-5 years development experience in
Oracle, Sybase, Informix or SQL Server; knowledge of database design, normalization, basic
administration skills; knowledge of database triggers, stored procedures, views, database joins,
and cursors; knowledge of ANSI standard SQL commands; familiarity with TCL, Visual Basic,
C/C++, PowerBuilder; familiarity with SAP, PeopleSoft, Baan, Oracle Applications; experience
managing a team of developers; leadership skills to coordinate efforts in different departments
toward completion of a project; ability to understand and influence technical direction of tool
development efforts; ability to understand the "big picture" and refine existing design and
priorities as needed; good communications skills to actively participate in design discussions
within the group.
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Senior Software
Engineer, Quality
Applications
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Senior developer for the Scopus quality application product. Opportunity for promotion to
manager. Prefer project management experience and leadership skills. Requires experience
designing and developing client-server information tracking systems; 3-4 years development
experience with Oracle, MS SQL Server, Informix, Sybase; knowledge of database design,
normalization, basic administration skills; knowledge of database triggers, stored procedures,
views, database joins, and cursors; knowledge of ANSI standard SQL commands; familiarity
with TCL, Visual Basic, C/C++, PowerBuilder; familiarity with GUI standards and development;
familiarity with Quality Assurance processes and tracking requirements.
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Replication Server
Developer
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Software engineer to develop and maintain the Scopus replication server through its complete life
cycle. Responsibilities include defining requirements for the product, developing and
implementing designs to meet those requirements, and supporting the product through its release.
This person will also be in charge of developing and maintaining the Scopus database
connectivity module. All development is in C++ on multiple platforms, initially on Windows
NT. Requires 3 years C++ and experience with one or more C-level database interfaces (ODBC,
CT-Lib, OCI, DB-Lib). Pluses include RDBMS experience (Oracle, Sybase, Informix, Microsoft
SQL Server), NT & unix development experience, familiarity with Atria's Clearcase source code
control software, knowledge of TCL.
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Workflow Engine
Developer
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Software engineer to define, design and implement a workflow engine based on the existing
business rule server. Responsibilities include defining the workflow problem in terms relevant to
the Scopus existing product line, implementing a solution, and sustaining it through its whole life
cycle. The workflow engine may be built around the business rule server but may involve
coordination with other products as well. This product requires a visionary who is both a good
business analyst and a skilled programmer. Requirements include a dynamic, creative self-starter,
3 years experience developing database applications, 3 years C++ experience, and good OOD
skills. Pluses include NT & unix development experience, and familiarity with Atria's Clearcase
source code control software.
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Software Engineer -
Macintosh and
Windows
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We are looking for a software engineer to be responsible for the Macintosh implementation of a
multiplatform client/server application written in C++. Development environment will include
the Microsoft Cross Compiler, so knowledge of MFC and Windows and Windows NT is
important. Requires strong knowledge of C++; Mac 68K and Power PC development
environment; Windows NT, Windows 95, MFC; and some experience with client/server database
applications. Experience with threads, database connectivity and networking is a plus.
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Quality Assurance
Engineer, Quality
Assurance Group
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Quality Assurance Engineers are assigned to products from start of development through test and
release, and perform all aspects of test planning, test development, and test execution, including
the design and implementation of test automation and test tools. Requires software quality
assurance testing experience in a Windows environment, including automation tools (MS Test,
X-Runner, SQA Robot, QA Partner), and SQL, C or Basic programming. Experience with
UNIX, shell scripting and RDBMS is a strong plus.
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Configuration
Management Engineer,
Quality Assurance
Group
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Configuration Management Engineers perform patch processing, patch builds, execution of
automated regression tests to test patches, development builds, metrics reporting, project tracking
and bug tracking. Requires software configuration management experience including source
control software (Clearcase, PVCS), programming experience (C, Basic, DOS batch, UNIX
scripts), and end-user experience in Windows or UNIX.
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Software Engineer/
Application Software
Groups
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Software Engineers in the Application Software Groups design, develop and support the Scopus
Customer Care application software products - Customer Support, Call Center, Process
Automation, Sales Force Automation, Change Management - that emphasize usability, high
quality and high performance. Requires experience developing commercial business application
software products, client/server products preferred. Candidate must have a strong orientation
towards solving business problems through application software. Requires full life cycle
development experience with products based on one of the following RDBMS: Oracle, Sybase,
Informix, SQL Server, including use of SQL, ERDs, data models, triggers, stored procedures,
views, cursors. Our development environment is Windows NT using the TCL (Tool Command
Language) 4GL. We require development experience in a Windows environment, using C, C++,
Visual Basic, PowerBuilder, Gupta or TCL. Unix experience is desirable.
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Software Engineering
Manager/
Application Software
Groups
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Software Engineering Managers in the Application Software Groups lead teams of 1 to 3
Software Engineers and spend about 60% of their time in hands-on development. Requires strong
leadership skills in addition to the requirements for a Software Engineer.
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Software Engineer/
Tools & Technology
Group
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Software Engineers in the Tools & Technology Group design, develop and support the Scopus
design tool, GUI/browsers, multi-tier architecture, WEB development environment, database
engines (Sybase, Oracle, Informix, SQL Server), workflow engine, database replication product
and international product versions, and port the Scopus products from NT to HP-UX, Solaris,
AIX, SGI and Macintosh. Candidates for this group should have one of the following profiles:
- Strong MFC, OLE and C++
- Strong RDBMS (Oracle, Sybase, Informix, SQL Server) including the use of SQL, ERD's, triggers, stored procedures, views, cursors, database API's; NT and UNIX; C and C++
- Strong cross-platform skills in NT/MFC, HP-UX, Solaris, AIX, SGI, and Macintosh using C++
- Strong GUI design skills, Windows developent experience and the desire to develop tools using a 4GL (Tcl)
- Significant Java development experience (500+ line programs), HTML form interface, CGI, NS or Internet API, defining objects interface ((CORBA or COM), Web server experience including administration and configuration, RDBMS and client/server configuration, RDBMS and client/server development, object oriented design, C, C++, UNIX, NT
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Software Engineering
Manager/
Tools & Technology
Group
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Software Engineering Managers in the Tools & Technology Group lead teams of 2 to 4 Software
Engineers and spend about 60% of their time in hands-on development. Requires strong
leadership skills in addition to the requirements for a Software Engineer.
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Customer Services/Consulting/Support
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Technical Consultant
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Technical Consultants are focused on technical architecture and implementation of Scopus
solutions. Technical Consultants provide fee based services to customers during Scopus Consulting
Services engagements, assisting with customization of Scopus solutions and assisting with Scopus
upgrades, integration, data migration and design.
This position has three levels - Principal, Senior and Consultant. Requires strong technical skills in
UNIX, scripting, Windows, GUI, RDBMS (Oracle, Sybase, Informix, SQL Server), and languages
such as Visual Basic, Powerbuilder or TCL, and capacity for heavy travel.
We currently have openings in Emeryville, Los Angeles, Dallas, Chicago, NY/NJ, Boston, DC,
Atlanta and Toronto.
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Customer Care
Managers
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Customer Care Managers focus on building long-term relationships with assigned accounts,
serving as liaison, product expert, relationship manager, implementation coordinator, link to
support resources and customer champion. Requires project management experience with client
server and relational database commercial application products.
Experience in telecommunications or financial services industries is a strong plus. Currently
openings include the Northeastern U.S. (preferably Boston), the North central region (preferably
Chicago), and the San Francisco Bay Area.
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Customer Care
Engineer (Technical
Support Engineer)
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Customer Care Engineers provide direct telephone technical support to Scopus customers,
identifying the problem, defining a solution and communicating it to the customer. Requires a
strong desire to provide technical support by telephone. Requires prior experience dealing with
customers and some programming experience, preferably C or C++.
Desirable qualifications: UNIX experience including shell scripting, setting up environments, use
of editors; Windows, preferably NT; and RDBMS (Oracle, Sybase, Informix, SQL Server).
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Training and Documentation
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Technical Trainer/Course
Developer
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The Technical Trainer's responsibilities include curriculum development and classroom
delivery of courses. Audience is application developers, system analysts, and system
administrators. The training is on how to customize and administer a very rich customer
information management application.
Requires experience developing curriculum and delivering training in database applications
such as Sybase, Oracle, Informix, Microsoft SQL Server, and application development,
database administration or system administration experience.
Useful qualifications are EE or CS degree, FrameMaker, Word, PowerPoint, Excel, PC
Windows/NT, UNIX, experience with call tracking applications, sales and marketing
applications or quality assurance applications, programming experience with C, C++, Tcl,
Visual BASIC, or Java, Web application development experience.
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Technical Writer
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Technical Writer develops documentation of Scopus products. Audience is application
developers, system analysts, system administrators and end users. Minimum qualifications:
at least two years experience writing software documentation, BA/BS or equivalent,
experience with MS Windows and/or UNIX, demonstrated ability to work successfully in a
fast-paced, deadline-driven development environment, demonstrated ability to gather
technical information from a variety of sources and tailor it to the needs of different
audiences (i.e., end users, system administrators, programmers), and familiarity with
document preparation software tools (FrameMaker, MS Word, graphics tools, etc.).
Desirable qualifications (no candidate is expected to have all of the following qualifications;
possession of one or more is highly desirable): knowledge of database technology,
knowledge of client/server environments, knowledge of one or more programming
languages, experience with customer support, sales management, or quality assurance
processes, experience with online information systems (e.g., MS Help, Adobe Acrobat,
HTML, etc.), document design skills, including layout, typography, diagram design, etc.
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Marketing
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Sr. Product Manager,
Telebusiness & Call Center
Applications
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Responsible for driving Scopus Telebusiness and Call Center product strategy. Duties
include creating, communicating and driving Scopus' telebusiness and call center product
direction, including but not limited to specific responsibility for Scopus SalesTEAM;
driving high impact market programs to create explosive revenue growth; targeting and
cultivating design partners and early adopter customers; delivering market requirements
documents; product positioning; content for sales materials (sales presentations, data sheets,
white papers, Q+A); creating and maintaining productive working relationships with
engineering and sales; product unit/revenue forecasts; pricing & packaging; conducting
release team meetings with engineering, QA, support, pubs; product launch plans and
execution; competitive information (product and vertical market); sales training; sales
support (customer visits, trade shows, seminars).
Requires minimum 2 years product management/marketing experience; minimum 3 years
experience in telebusiness (telemarketing , telesales or customer service); working
knowledge of computer telephony integration (CTI); direct experience with software
products & customer information systems; excellent verbal and written communications
skills; experience with direct sales organizations. Desirable qualifications are an M.B.A.
from a recognized University; familiarity with MS Windows, WWW; experience with OO-
based programming, relational DB concepts.
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Vertical Product Manager,
Financial Services Call Center
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Responsible for driving Financial Services verticalization of Scopus Sales Automation,
Telebusiness and Call Center products. Duties include creating, communicating and driving
Scopus' Financial Services product direction; driving high impact market programs to create
explosive revenue growth; targeting and cultivating design partners and early adopter
customers; delivering market requirements documents; product positioning; content for sales
materials (sales presentations, data sheets, white papers, Q+A); creating and maintaining
productive working relationships with engineering and sales; product unit/revenue forecasts;
pricing & packaging; conducting release team meetings with engineering, QA, support, pubs;
product launch plans and execution; competitive information (product and vertical market);
sales training; sales support (customer visits, trade shows, seminars).
Requires minimum 2 years product management/marketing experience; minimum 3 years
Financial Services industry experience, preferably in a call center environment; direct
experience with software products & customer information systems; excellent verbal and
written communications skills; experience with direct sales organizations. Desirable
qualifications include an M.B.A. from a recognized University; familiarity with MS
Windows, WWW; experience with OO-based programming, relational DB concepts.
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Vertical Product Manager,
Telecommunications Call
Center
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Responsible for driving Telecommunications verticalization of Scopus Sales Automation,
Telebusiness and Call Center products. Duties include creating, communicating and driving
Scopus' Telecommunications product direction; driving high impact market programs to
create explosive revenue growth; targeting and cultivating design partners and early adopter
customers; delivering market requirements documents; product positioning; content for sales
materials (sales presentations, data sheets, white papers, Q+A); creating and maintaining
productive working relationships with engineering and sales; product unit/revenue forecasts;
pricing & packaging; conducting release team meetings with engineering, QA, support, pubs;
product launch plans and execution; competitive information (product and vertical market);
sales training; sales support (customer visits, trade shows, seminars).
Requires minimum 2 years product management/marketing experience; minimum 3 years
Telecommunications industry experience, preferably in a call center environment; direct
experience with software products & customer information systems; excellent verbal and
written communications skills; experience with direct sales organizations. Desirable
qualifications include an M.B.A. from a recognized University; familiarity with MS
Windows, WWW; experience with OO-based programming, relational DB concepts.
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Product Manager, Sales
Automation & Call Center
tools
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Responsible for implementing Scopus Sales Automation and call center product strategy
through product management and marketing of modules, servers and other appplication
components. Duties include creating, communicating and driving product direction for Sales
Automation and call center modules, servers and components; driving high impact market
programs to create explosive revenue growth; targeting and cultivating design partners and
early adopter customers; delivering market requirements documents; product positioning;
content for sales materials (sales presentations, data sheets, white papers, Q+A); creating and
maintaining productive working relationships with engineering and sales; product unit/
revenue forecasts; pricing & packaging; conducting release team meetings with engineering,
QA, support, pubs; product launch plans and execution; competitive information (product
and vertical market); sales training; sales support (customer visits, trade shows, seminars).
Requires minimum 1 year product management/marketing experience; working knowledge
of computer telephony integration, sales automation & telebusiness; excellent verbal and
written communications skills; experience with direct sales organizations. Desirable
qualifications are direct experience with application software products & customer
information systems; an M.B.A. from a recognized University; familiarity with MS
Windows, WWW; experience with OO-based programming, relational DB concepts.
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Senior Product Manager,
Service Application Products
(2 positions)
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Responsible for defining and driving the delivery of world-class customer service and field
service application products, including the current SupportTEAM and SupportTEAM Plus
products (for customer support)and the new ServiceTEAM (for field service and depot
repair). Serve as the de facto expert in customer service/field service automation with the
engineering and sales departments. Duties include creating and delivering market
requirements documents (MRDs); product positioning; content for sales materials (sales
presentations, data sheets, white papers, Q+A); creating and maintaining productive working
relationships with engineering and sales; product unit/revenue forecasts; pricing; packaging;
conducting release team meetings with engineering, QA, customer support, tech pubs;
product/platform availability matrices; product launch plans and execution; competitive
information (product and market); sales training; sales support (customer visits, trade shows,
seminars).
Requires 3 or more years direct operations management experience in customer support and/
or field service; experience working with and supporting direct sales organizations; direct
customer interaction experience; excellent verbal and written communications skills;
excellent computer literacy skills; Bachelors degree or equivalent business experience.
Desired skills include product definition and specification experience, especially as it
pertains to specifying the business requirements which software products must satisfy; 2-5
years product management/marketing experience; experience with product pricing,
packaging and positioning; marketing communications experience; an MBA from a
recognized University or equivalent business experience; experience using presentation
software such as Microsoft Power Point or similar presentation tools.
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Creative Services Manager
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Facilitate the development and production of sales support tools and corporate identity
materials in a timely and cost-effective manner. Assist Senior Creative Services Manager to
maximize time, budget, and resources. Traffic management of marcom projects. Liaise with
graphics vendors, free lance writers, print vendors. Create project schedules for production of
marcom materials including product briefs, brochures, presentations, white papers. Liaise
with executives, product marketing personnel, and other departments. Proof read copy and
layouts. Track budget and spending of marcom projects. Ensure effective stock levels of
marketing materials. Track and report on status of current and planned projects. Monitor,
update, and contribute Web site content. Some copy writing. Requires 3-5 years direct
experience in marketing communications in technology company, or equivalent experience
at agency or print house. BS degree in Marketing, Business, Communications. Excellent
organization skills are paramount, along with communication and computer skills. Thorough
knowledge of Microsoft Word, Microsoft Powerpoint. Experience with desk top publishing
and design software such as Quark, Illustrator, or similar is an advantage.
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Director/Sr. Product Line
Manager
Architecture, Web and Server
Products
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This person will be responsible for managing a group of product management professionals
in charge of defining and driving the delivery of world-class Scopus foundation products,
including ScopusWorks, WebTEAM, WorldTEAM, etc.
Specific duties will range from staffing and managing a world-class product management
team to driving Scopus' tools and Web product direction through sales phase.
We require a minimum of two years management experience, as well as 5 years product
management/marketing experience. Additionally this position requires the ability to recruit
and retain management talent, direct experience with customer information system, and
experience with direct sales organizations.
Excellent technical skills, particularly with RDBMS, user interface engineering, MS
Windows, WWW and UNIX is preferred
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Services Marketing Manager
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Under limited supervision, responsible for creating, launching, directing, business analysis
and communicating Worldwide marketing programs, pricing and policies for Scopus
services products (maintenance agreements, consulting services, training services and other
such offerings as may be developed). Responsible as the primary contact within Scopus to
the Scopus User Group to coordinate support for and drive annual user conference and other
activities as needed. Works closely with Corporate Marketing Group, and Sales organization
to ensure services strategy is aligned with company strategy in all areas, including channels
and partners arena. Also responsible for providing competitive analysis and gathering of
customer requirements to recommend pricing and programs to ensure a competitive edge for
Scopus. Develops and makes prese
ntations to Sales, Customers, and outside seminars. Reports to VP Customer Services.
Requires Bachelors degree and 5 years experience in service marketing or 10 years of related
experience. Technical background and experience in client/server software industry
required. Consulting services marketing experience desired.
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Media Relations Manager
(Public Relations Manager)
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The Media Relations Manager is responsible for building and maintaining strong
relationships with editors and reporters in the trade media; placing product stories in key
industry publications; responding to media inquiries; managing product and alliance
announcements; managing relationships with customers on joint announcements.
Additionally, candidates will have a bias for aggressive story placement, strong relationship-
building skills, independence and a grounding in software technology. Requires BS degree
(Journalism preferred); 3-5 years media relations experience; experience in media relations
for a technology company (either corporate or agency); experience with technology trade
publications; strong writing skills.
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Sr. Product Managers, Call
Center Products
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Sr. Product Managers for Scopus Call Center Products will develop vertical markets in
Financial Services, Telecommunications and Service Bureaus through creating and driving
product direction, market programs, design partners and early adopter customers, market
requirements documents, product positioning, sales materials content, coordination with
sales and engineering, revenue forecasts, pricing & packaging, product launch plans,
competitive analyses, sales training and sales support. Reports to VP, Marketing.
Requires extensive product management/product marketing experience in the Financial
Services, Telecommunications or Service Bureau industries, with call center experience
especially applicable.
Prefer experience with commercial application software products in a direct sales
environment Also desirable are an MBA and familiarity with client server software,
Windows, WWW, OO programming concepts and RDBMS concepts.
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TeleSales Representative
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Responsible for revenue generation activities within a specific Scopus territory. Duties will
include following up on leads qualified by the TeleMarketing organization; determining the
correct Scopus channel (including TeleSales) to handle each revenue opportunity; working
independently whenever possible to produce incremental revenue by handling opportunities
from inception to closure; acting as lead sales representative for all TeleSales-oriented
revenue generation campaigns; working opportunities jointly with Field Sales, maximizing
Scopus revenue generation by handling as many revenue-related activities as possible over
the telephone, up to and including closing lower-revenue deals; ensuring successful Scopus
relationships with both customers and prospects.
Requires 2+ years in an appropriate Sales or TeleSales environment, ideally in the software
industry; proven sales track record; income-oriented; sales, product, and/or telephone
training is desirable; PC/MAC literate. Desired skills include lead qualification experience in
an appropriate sales environment; sales training; ambition to be promoted to a position which
is available within Scopus
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Telemarketing
Representatives
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Responsible for lead qualification, customer and prospect education, and lead generation
within a specific assigned territory. Specific duties will include qualifying previously
unworked prospects in Scopus's prospect or customer databases, Field Reps' targeted
accounts, or purchased lists, through methods which may include cold calling; educating and
nurturing accounts until they are ready to work with a Scopus Sales Representative; Target
Account Development -- working with Field Sales and TeleSales to fully penetrate a targeted
account including needs, contacts, users, etc.; customer education, including the introduction
of new products, seminar series, etc.; limited database cleanup (within the realm of each
TeleMarketing call); limited event enrollment and administration, working with Marketing to
ensure the success of seminars, trade shows, etc.; limited data entry (as needed to complete a
TeleMarketing call); consistent interface with TeleSales and Field Sales representatives.
Requires minimum 1-2 years experience in a related position; proven track record at
achieving measurable goals; excellent verbal and written communications skills; Bachelors
degree; ambition to be promoted to a sales or marketing position that is reasonable within
Scopus; PC/MAC literate. Desired skills include lead qualification experience in an
appropriate sales environment; sales training;
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Sales
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Regional Sales Managers
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Regional Sales Managers identify and pursue direct sales opportunities for Scopus customer
care software products. Requires a proven track record in selling customer centric solution
software to Fortune 1000 companies.
We are especially interested in candidates who have experience selling into financial services
and telecommunications markets.
We currently have openings in Emeryville, Los Angeles, Dallas, Chicago, NY/NJ, Boston,
DC, Atlanta and Toronto.
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Sales Engineers
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A Sales Engineer works closely with an assigned Regional Sales Manager to provide
technical support throughout the sales cycle by mapping Scopus products to customer needs,
performing demos, architecture reviews and sharing product vision and technology.
Requires customer experience, excellent communication and presentation skills, and a high
degree of expertise with Unix, NT, RDBMS (Oracle, Sybase, Informix, SQL Server), as well
as SQL and shell scripting programming ability. Requires 20% travel and a heavy work
schedule.
We currently have openings in Emeryville, Los Angeles, Dallas, Chicago, NY/NJ, Boston,
DC, Atlanta and Toronto.
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International Sales Engineer
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A Sales Engineer works closely with an assigned Regional Sales Manager to provide
technical support throughout the sales cycle by mapping Scopus products to customer needs,
performing demos, architecture reviews and sharing product vision and technology. Requires
customer experience, excellent communication and presentation skills, and a high degree of
expertise with UNIX, NT, RDBMS (Oracle, Sybase, Informix, SQL Server), as well as SQL
and shell scripting programming ability. Requires 50% international travel and a heavy work
schedule. International support, engineering, sales or marketing experience of software
products is a plus. We are looking to fill a senior position for the Japanese region. In order to
qualify for this position the candidate must be fluent in spoken Japanese for business with an
understanding of Kanji being a plus. The position has the option of having a home base in
the San Francisco bay area or Tokyo.
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Core Sales Engineers
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Core Sales Engineers provide support for field Sales Engineers and technical contacts at
customer sites.
Requires excellent communication skills and a high degree of expertise with Unix, NT,
RDBMS (Oracle, Sybase, Informix, SQL Server), as well as SQL and shell scripting
programming ability. Requires the ability to work flexible work hours in order to support east
coast and central.
All positions located in Emeryville.
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Information Systems
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Applications Programmer
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Customize and maintain Scopus corporate database which is based on Scopus own customer
care products, Sybase version. Custom programming will be in Tcl (public domain 4th
generation language) and Scopus Works, our own customization tool. Future projects will
include implementation of new HRIS software and replacement of current financial
applications. Required experience includes client/server applications development
experience, package software implementation and maintenance, and relational database
programming, preferably Sybase. Pluses include UNIX shell scripting, Tcl programming
experience and knowledge of Scopus products.
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UNIX Administrator
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UNIX server and network administration. Performance monitoring and tuning.
Troubleshooting UNIX servers. Installation and configuration of UNIX workstations (Sparc,
RISC 6000, HP). Special projects include TCP/IP cleanup, server consolidation, DNS
cleanup, UNIX network cleanup.. Requires network administration experience in Sun OS
4.x, Solaris 2.x, AIX and HP-UX, including work with NIS+, NIS, DNS, Sendmail, TCP/IP,
UDP, sockets, RPC, streams programming, FTP, and NFS. Also requires experience
installing and configuring UNIX including Sparcs, RS/6000s and HPs.
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Administration, Finance and Operations
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Recruiting Coordinator
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Coordinate the various activities of recruiting. Work with managers to understand their
recruiting needs and preferences. Organize and manage on-campus recruiting programs and
job fairs. Proactively use new technology and methods to recruit. Log, qualify and route all
resumes. Evangelize Scopus as an employer. Clearly and accurately describe the nature of
our business. Coordinate placement of ads for key positions. Manage outside agency's
relationship for agreement of terms, correct submission of resumes and to ensure duplicate
resumes are not submitted. Phone screen and/or interview effectively for the open positions.
Manage database of resumes submitted. Schedule some interviews. Drive the interview
process.
Requires 1+ years experience in sourcing, recruiting and/or interviewing in a high
technology environment. Must be able to communicate efficiently and respectfully with
others; be self-motivated; create cost effective and professional work environments; initiate
improvements; keep current with expansion plans and requirements; facilitate team
environment.
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Contracts Coordinator
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Assist the Contracts Manager in reviewing, executing and administering our various software
agreements such as end user license agreements, evaluation agreements, beta agreements and
non-disclosure agreements. Work closely with our Sales Department, Finance Department,
Consulting Department and external counsel. Assist the Contracts Manager in the review and
negotiations of Non Disclosure Agreements, Evaluation Agreements, Beta Agreements and
Software End User License Agreements. Respond to customer inquiries regarding contract
obligations, renewals and revisions. Manage the Source Code Escrow accounts and other
special projects as they arise. Provide general administrative support to the Contracts
Department which will include photo copying contracts for other departments, faxing
documents to customers and/or internal Sales Representatives, managing the paper flow,
ensuring all appropriate departments receive a copy of the contract, forwarding original
documents to customers, numbering and logging the contracts, various correspondence with
customers and other duties as required.
Requires college degree, highly prefer prior administrative experience in the Technology
Industry (preferably Software), prior experience in a detail oriented position, some
knowledge of Contracts, and a willingness to learn. Requires excellent organizational and
communication skills, excellent writing/editing skills, self starter, self motivated, team
player, able to work well under pressure, with tight deadlines, and with various levels of
professional people. Good knowledge of Microsoft Word and general computer skills.
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Administrative Assistant,
Sales
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Prepare and track sales proposals, quotes and contracts. Prepare product orders and
documentation requests. Assist VARs, distributors, clients and prospects with questions
regarding pricing, shipments, etc. Collect data and prepare sales reports. Prepare sales
presentations. Position reports to Regional Sales Director.
Requires ability to handle stressful sales environment, flexibility to work overtime with short
notice, flexibility to work early or later schedules to accomodate other time zones, good
written and oral communication skills, and attention to detail especially regarding sales
quotation numbers in order to produce absolutely error free documents. Requires skill in
Word and Excel for Windows. Pluses include software company experience and sales
administration experience.
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(Revised: February 14, 1997)
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