Sun Sales, Support and Training Information
Here is all the contact information for Sun so that you can reach the appropriate offices and services.
Sales Information
Support Information
Training Information
SALES INFORMATION
For order information on SunTM Workstation, Server & Peripheral products, please call:
- Canada +905-477-6745
- France +33-13-067-5000
- Germany +49-89-46008-0
- Japan 0120-33-9096
- Singapore +65-224-3388
- Sweden +46-8-623-9000
- Taiwan +886-2-514-0567
- United Kingdom +44-1276-20444
- United States 1-800-786-0404
- If you are a contract or a Fortune 500 customer, use the number above. Otherwise, please contact your local sales office, or, for the Sun Reseller closest to you, call Sun's Reseller Internet Hotline: 1-800-880-4SUN (prompt 3).
- Sun Microsystems' Sales Referral: 1-888-SUN-FIND
- Sun Microsystems' World Wide Sales Offices. See also North American Sales Offices (requires Java).
For order information on SunTM Software
(SunSoft) products, please call:
- France +33 1-30-67-54-77
- Germany +49-89-46008-501, fax: +49-89-46008-555
- Japan +81-3-5717-5010
- Singapore 65-735-2988
- Taiwan 886-2-545-5858
- United Kingdom 01494 472 900
- United States, 1-800-SUNSOFT (or 512-434-1511 outside the US)
- prompt 1: to request literature, or for Catalyst Developer program information
- prompt 2: to speak with a product information
representative, or for Sun's Software Reseller or Software Subscription programs
- prompt 3: to purchase upgrades or products through the
Catalyst Developer program
- Sun Software (SunSoft) U.S. and Intercontinental (ICON) Distributors
- Sun Software (SunSoft) Worldwide Sales Offices
- Sun Worldwide License Centers to receive your product license(s)
Order direct from the SunExpress Comprehensive Catalog - The industry's most complete information resource on SPARCTM, SolarisTM, and SunTM-ready aftermarket products, including manuals (documentation). Plus direct access to North America sales people, customer advocate, and presales technical support.
- Belgium 02/720 09 09
- Canada 1-800-USE-SUNX
- France 05 90 61 57
- Germany 01 30 81 61 91
- Holland 06 022 34 45
- Japan 0120-33-9096
- Luxembourg 32-2/720 09 09
- Sweden 020-79 57 26
- Switzerland 155 19 26
- United Kingdom 0800 89 88 88
- United States 1-800-USE-SUNX
- Buy direct through the SunPlaza Online Ordering system
The On-Line
Catalyst Catalog lists products that are commercially available from CatalystTM software and hardware developers worldwide. The catalog includes comprehensive listings of thousands of SolarisTM and INTERACTIVETM UNIX® solutions that are available for both the SPARCTM and Intel® platforms.
For Workstation, Server & Peripheral products (with Sun software) pre-sales support:
For Software-Only (SunSoft) pre-sales support:
SunService
SunService offers support, education and professional services for enterprise network computing. See SunService's Table of Contents for a listing of all the services provided.
For software support, IF you do not have an Authorized Service Provider (ASP), please call:
- United States, 1-800-SUNSOFT (or 1-512-434-1511 outside the US)
- prompt 1: to request literature, or for Catalyst Developer program information
- prompt 2: to speak with a product information
representative, or for Sun's Software Reseller or Software Subscription programs
- prompt 3: to purchase upgrades or products through the
Catalyst Developer program
- prompt 4: for technical support referrals to Authorized Service Providers (ASPs) and Authorized Education Centers (AECs) for SolarisTM operating environment products, SolsticeTM Intranet Management products, and WorkShopTM Developer products on SPARCTM and Intel®, and for INTERACTIVETM UNIX® System.
- Sun Worldwide License Centers to receive your product license(s)
See also, On-line support offerings.
On-line Support Offerings
SunSolve Online
The SunSolve OnlineTM web site provides access to bug reports, patches, white papers, a bulletin board service, and more. There are areas for Sun contract customers as well as some "FREE SERVICE AREAS". (See also Support Services)
Sun Software (SunSoft) Support Services
Sun Software (SunSoft) Worldwide Support Services offers multiple-platform training and support programs as well as classes from authorized providers.
On the "Support Resolutions" web site are FAQs, patches, drivers, hardware compatibility lists, release notes, installation and configuration assistance, and more on these software products:
In addition, you can:
- Authorized Education Centers (AECs)
- Sun Software (SunSoft) Support Services allows you to get Educated with classes and certification from their Education Partners. A list of their Authorized Education Centers (AECs) who each have their own training catalogs, is available. Call 1-800-SUNSOFT (prompt 4) in the United States, or 1-512-434-1511 outside the US.
- Java Courses
- Check out the Java training on the
Java Resource List.
- Sun Educational Services
- Sun Educational Services offers a comprehensive range of training solutions, including classroom, media-based formats, and customized training to meet your organization's specific needs. Enterprise Education Consulting Services offers customers training needs and skills analysis as well as education resource management. Certification programs are available for Java programmers and developers and Solaris Administrators.
- Sun Developer Camps
- Participate in our Developer camps that specialize in individual topics, such as JavaTM, threads, or JoeTM.
Questions or comments regarding this service? webmaster@sun.comCopyright 1996 Sun Microsystems, Inc., 2550 Garcia Ave., Mtn. View, CA 94043-1100 USA. All rights reserved.