Message: | It's not you.
I had the worst dinning experience ever about six months ago at the red moon
Went to the red moon with coworkers for lunch.
We all selected plates from the lunch menu. Quick and easy. Right? Wrong!
In our group of five, two ordered chicken entrees, two ordered beef and one person ordered a shrimp dish.
Although we ordered at the same time, all the orders were served spread out over a period of time. Originally, we thought we were off to a good start when the soup was promptly served soon after we placed our order.
Did someone accidentally spill a box of cornstarch into the soup pot? Good favor but I can't get past the gelatinous consistency.
Twenty minutes go by and our attention turned from the soup to our entrees that were evidently missing in action. We watched as bowls of noodles, pho and plates of fragrant meats emerged from the kitchen and whisk past us.
We mentioned to our waitress that we noticed three tables were served their food even though they arrived after we had placed our orders. She dashed off to the kitchen then returned a few seconds later and assured us that "your orders will be out shortly". Finally, ten minutes later, a single chicken dish emerged from the kitchen and was served to one of my coworkers. She politely waited for everyone else to be served before eating. After ten minutes of waiting, we felt sorry that her food was getting cold and encouraged her to begin eating. Soon after she begins the other chicken and the shrimp dish was served. The people that order beef were not served until everyone else had completely finished their meal and the table cleared of plates and utensils. We continued to question our waitress as to why it was taking so long and express our discontent with the service. Again, the only explanation that was offered was "your orders will be out shortly". At the end of the meal the staff made no apology and no discount was offered for their horrible service.
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