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If you are unable to access an auto e-mail feature from your browser, you may wish to manually cut and paste the e-mail address into your e-mail software.

For those clients who are communicating by e-mail, please note that there are occasional difficulties in replying to Internet e-mail due to problems with external systems. Please include your regular mail address and/or your telephone number with your e-mail to ensure that we may contact you in the event of such a problem.

Indian and Northern Affairs Canada Terrasses de la Chaudière 10 Wellington, North Tower Hull, Quebec Postal Address: Ottawa, Ontario K1A 0H4	Indian and Northern Affairs Canada Regional Offices Government Electronic Directory Services
General Enquiries and Publication Distribution
To find departmental programs and services, such as Indian Registration, or to order free publications. General Enquiries will provide you the information, or send you publications within three business days following receipt of your request. E-mail: InfoPubs@ainc-inac.gc.ca Phone:(toll-free):1-800-567-9604 TTY: (toll-free) 1-866-553-0554

The Departmental Library

For help with research on the department, Canadian Aboriginal Peoples or the Canadian North. The Library will provide you with information that is easy to find within three business days. Research for complicated requests may take fifteen to twenty business days, or longer, but we will provide you with an estimate of the time required to answer your request within three business days. E-mail: Reference@ainc-inac.gc.ca Phone: (819) 997-0811

Statistical Enquiries (socio-demographic)

For help with socio-economic and demographic statistics please contact this unit. Your enquiry will be acknowledged within 3 business days with expected delivery date of the information requested. E-mail: Instat@ainc-inac.gc.ca Phone: (819) 953-9999

Media Enquiries - Communications

Members of the media who have inquiries on any program area or issue are invited to contact a member of the Public Affairs Unit for a prompt reply. Within one business day you will receive an estimate of how long it will take to respond to your request. (Please note that most standard calls can be handled within one to two business days.) Phone: (819) 994-2044

Northern Affairs Program

For questions about the Northern Affairs Program and DIAND services in the three Northern Territories. E-mail: NAPInfo@ainc-inac.gc.ca Phone: (819) 953-3760

Not sure who to contact in the department?

Contact the Departmental Library. Departmental librarians will find the appropriate contact and facilitate your access to them. E-mail: reference@ainc-inac.gc.ca Phone: (819) 997-0811

Internet

For information of a technical nature or regarding the site structure, please contact the webmaster. Your enquiry will be acknowledged within 3 business days with expected delivery date of the information requested or corrective action to a technical problem. E-mail: webmaster@ainc-inac.gc.ca