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Tim Henderson





TECH Q&A  


  Tim Henderson
Tim Henderson is Database Editor for the Herald's computer-assisted reporting team. A native of Albuquerque, NM, he worked as a reporter and as a newspaper web page designer in Cincinnati and suburban New York before joining the Herald in 1999.

Email your tech questions to thenderson@herald.com


RECENT COLUMNS  

TECH Q&A;
Two fixes, both are a pain
Q: After adding a few names to my Outlook Express Blocked Senders List, the names disappear rendering the device ineffective toward unwanted e-mails. How can I correct the situation to build up a permanent list once more?

TECH Q&A
Stay alert, and get it right
MAILBAG: Some readers noticed that last week's advice on blocking big photo files in Outlook Express didn't work in the newest version, No. 6.

TECH Q&A
Keep those contacts
Q: I have a new e-mail address, and I would like to export contacts from my old Yahoo e-mail account to use with my new account. JOHN DELAGE

TECH Q&A;
Waiting on needles and PINs
Q: I've heard that hoax e-mails will have links that seem to go to a reputable site like a bank but they really don't. How can I check them out?

Faxing can be a hangup
TECH Q&A Q: I can surf the Net but not send a fax. When I click Send, ''Communication port unavailable'' appears. I asked AOL, Dell and makers of my Phone Tools software, and they told me to reinstall the software, but I still have the problem.

TECH Q&A;
Beware unknown software
Q: I run programs to remove adware and spyware from my computer. If I knew what was installing this stuff in the first place, I could stop it at the source. How do I find out?

TECH Q&A;
`Critical updates' ignored
Q: Nearly every day I get a Critical Updates notification on my Windows 98 computer, download the update, and it says it's already been installed. I've found it frustrating trying to get support from Microsoft on this.



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