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Contact Technical Support

If you were unable to find assistance in our Support & Download area, try our Processor Support Forum. An online community where AMD customers and enthusiasts from around the world can gather and share their knowledge and experiences with AMD processors.

You can obtain further information by phone or email, at AMD's Technical Service Center. By following some simple guidelines we should be able to provide you with a solution to your problem promptly.

Before you contact us
For faster service and to ensure that we use your time wisely, please make sure that you have the following information available when you call:

    PC Processors:
  • Type of processor (Ordering Part Number) E.g. "AMD Athlon XP 3200+" or "AXDA3200DKV4E"
  • Brand, model and revision of the motherboard including BIOS revision
  • Brand and model of the heat sink
  • Brand and model of the power supply
  • Operating System
  • Detailed description of the problem
    All other AMD products:
  • Ordering Part Number of the device (OPN)
  • Detailed description of the problem
Contacting Us: Via Phone | Via Email

Via Telephone
USA and Canada PC PROCESSORS ONLY
Processor Technical Support
Monday - Thursday: 8 a.m. - 5 p.m. PST
Friday: 8 a.m. - 4 p.m. PST

Tel: (408) 749-3060
USA and Canada FLASH MEMORY & PCS PRODUCTS ONLY
Applications Engineering Support
Monday - Thursday: 8 a.m. - 5 p.m. PST
Friday: 8 a.m. - 4 p.m. PST

Tel: (408) 749-5703 or (800) 222-9323




Japan
Fax:81-3-3346-7848
Chile
Tel: 123-00-209-110
Argentina
Tel: 0800-333-0219

Mexico
Tel: 01-800-123-4709
For Europe, Middle East, and Africa

Via E-Mail
USA & Canada
Ask AMD Technical Support
For Europe, Middle East, and Africa



Latin America
amdxsbrpo@vsr.com.br
Asia Pacific
asia.support@amd.com



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