If you last used the MindSpring start page before February 9, 2000, please sign in here:

Username:
Password:

The most likely reason you are having trouble signing up for myEarthLink is that you entered your username or password incorrectly, so double-check the spelling of your username and password. (If you think you may have forgotten your password, call customer service 1-800-890-6356).

Another common problem involves your browser and "cookies." In order for your page to "remember" who you are and deliver you all your customized information and services, we must put a cookie (a small test file that stores your preferences) on your browser. Occasionally, this transfer does not work the first time you try to sign up.

If you returned to the signup page rather than going to myEarthLink, you should try the following:

1. Click your browser's Back button and try to sign up again. Sometimes that's all it takes.
2. Quit your browser, then restart it and return to my.earthlink.net to sign up again.
3. Make sure your Web browser is set to accept cookies. You will not be able to sign up for a myEarthLink page if your browser is not configured to accept cookies automatically (or alert you before accepting one).

For most browsers, it's fairly easy to change your cookie settings: step-by-step instructions are given below. You may wish to print out this page to make changing your settings easier. After you've changed your browser settings, be sure to return to my.earthlink.net to sign up for myEarthLink. (If you'd like more information about cookies, visit our All About Cookies page).

Changing Your Browser's Cookie Settings

You can configure your Web browser to alert you before accepting cookies if you are using Netscape 4.0 and above, or Microsoft's Internet Explorer 4.0 or above. Please, remember that when alerted about the myEarthLink cookie, you must choose to accept it or you will not be able to go to your page.

Netscape Navigator (Windows and Macintosh)

In version 4.0, go to the Edit menu and select Preferences. In the left menu pane, click Advanced. On the right pane, find the section titled Cookies and check the box labeled Warn me before accepting a cookie. Click OK.

Internet Explorer (Windows)

In version 4.0, go to the View menu and select Internet Options. Click the Advanced tab. Scroll down the list and find the Cookies section. Check the box labeled Prompt before accepting cookies. Click OK.

Internet Explorer (Macintosh)

In version 4.0 and later, go to the Edit menu and select Preferences. In the left menu pane, click on Cookies (you may have to click the small arrow next to Receiving Files to see the Cookies option). On the right, find the pull-down menu labeled When receiving cookies and select Ask for each cookie. Click OK.

With any of these browsers, you will now receive a warning whenever any cookie is sent, and you will have the option of declining the cookie. To use myEarthLink, you must accept the cookie.