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Refund Policy

M7 is committed to the quality of its products and the satisfaction of its customers.

The following terms apply to qualify for returns of M7 product purchases:

  • Requests for returns must be made within 30 days of purchase.

  • To receive proper credit, all returns to M7 must be accompanied by a Return Material Authorization number (RMA number). You can obtain an RMA number at https://www.shopm7.com.

  • The product license must be deactivated if it has already been activated. Deactivation must be executed from within the product and is available from the product "Help > NitroX License" menu item. Deactivation requires an active internet connection and the ability to connect to M7 servers.

  • Deactivation must be successfully verified by M7.







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