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By telephone
1 - 35 of 35
Emergency Contacts
Title		Organization	Phone	Fax
Water Emergencies	Mon-Fri, 8 AM-5 PM	Customer Service	(415) 551-3099
Water Emergencies	Off-Hours & Holidays,	Customer Service	(415) 550-4911
Broken Water Mains		City Distribution	(415) 550-4956	(415) 550-4913
Emergency		City Distribution	(415) 550-4911
Sewer Backups After Hours	,	Wastewater Enterprise	(415) 695-2020
Sewer Emergencies		Wastewater Enterprise	(415) 695-2096
General Contacts
Title	Name	Organization	Phone	Fax
General Manager	Leal, Susan	General Manager	(415) 554-3155	(415) 554-3110
Accounts, Billing & Service	Change of Address, Service Problems	Customer Service	(415) 551-3000
Beach Water Quality		Water Quality	(877) 732-3224
Director	Davis, Cheryl	Water Supply & Treatment	(650) 872-5903
Streetlight Problems		Hetch Hetchy Water and Power	(415) 554-0730
Water Conservation		Customer Service	(415) 551-3000
Water Taste & Odor Problems	Holidays, Off-Hours	Water Quality	(650) 872-5900
Water Taste & Odor Problems	Mon-Fri, 8 AM-5 PM	Water Quality	(877) 737-8297
General Information		Communications and Public Outreach	(415) 554-3289
1450 Executive Secretary	Patricio, Lorelei	Commission	(415) 554-3165	(415) 554-3424
AGM Wastewater Enterprise	Franza, Tom	Wastewater Enterprise	(415) 554-2465
Assistant General Manager for Infrastructure	Kelly, Harlan	Infrastructure Division	(415) 554-0740
Assistant to AGM of Infrastructure	Poma, Edgar	Infrastructure Division	(415) 554-0739
Commission Secretary	Jung, Mary	Commission	(415) 554-3163	(415) 554-3424
Communications Secretary	Fernandez, Eleanore	Communications and Public Outreach	(415) 554-3289
Director	Barry, Kevin	City Distribution	(415) 550-4900
Director	Modena, Michele	Human Resource Services	(415) 554-1617
Director	Vizcarra, Marge	Customer Service	(415) 551-4702
Director	Loffeld, Hans	Information Technology Services	(415) 551-4302
Director	Medbery, Steve	Environmental Regulation and Management	(415) 695-7310
Director of Communications	Winnicker, Tony	Communications and Public Outreach	(415) 554-3289
Director, AGM of Operations (Acting)	DeGraca, Andrew	Operations Division	(650) 652-3102	(650) 652-3142
Director, Power Policy & Planning	Hale, Barbara	Power Policy & Planning	(415) 554-2483
Executive Assistant to the General Manager	Bogert, Millicent	General Manager	(415) 554-0762	(415) 554-3161
Executive Secretary to the GM	Mabutas, Maria	General Manager	(415) 554-3160	(415) 554-3161
Fifield-Cahill Ridge Trail Permit Administrator	Fournet, John	Natural Resources Management Section	(650) 652-3207
Other Information		Communications and Public Outreach	(415) 554-3289
SFPUC Receptionist		General Manager	(415) 554-3155	(415) 554-3110
TDD Hearing & Speech Impaired		Human Resource Services	(415) 554-1672	(415) 554-1690

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