=Keith David Tyler=
==Contact information==
; Location : Federal_Way,_Washington
; Email : [mailto:kdt@keithtyler.com]
==Summary==
Well-rounded, versatile, and detail oriented generalist, with strong Unix, Internet, Quality_assurance, Web_development, and System_administration experience also has strong written and oral Communication skills, Leadership experience, and Problem_solving skills.
==Keywords==
Unix, PHP, Perl, Linux, SQL, HTML, CSS, SGML, XML, Shell_scripts, Awk, Java, Java_Servlets, ATG Dynamo, WinXP, Win2K, WinNT, Win98, Apache, SSH, SMTP, HTTP, TCP
==Employment accomplishments==
===Quality_assurance===
*Created QA department, tools, and policies from ground up
*Developed complete original online test case management (TCM) system, and many other tools within and beyond the QA domain
*Specialized in Gray_box_testing and familiarity with all levels of Oracle/JSP multi-tier applications
*Developed numerous time-saving automation and analysis scripts in Perl to aid and expedite QA
*Created, maintained, and edited company-wide Knowledge_base online using Wiki technology
*Produced quality, in-depth fact sheets, White_papers, and testing outlines and script documentation
*Became team expert on structural details and content caveats of many very diverse and proprietary hardware output data formats
*Provided detailed and thorough defect checking of converted SGML for very large publications (10-50+ MB), with help of automation tools
===Field systems support and engineering===
*Rapidly familiarized with all aspects of Client-server technologies for proprietary, Real-time, high-availability systems
*Reorganized office computer laboratory, reducing wiring and connectivity needs, and identifying surplus resources
*Maintained positive, competent and responsive relationships with high-profile Financial_services clients
*Provided technical advice to co-workers, especially regarding Unix
===Systems administration===
*Assisted in IT efforts for companies among various positions
*Installed online and other tools and is generally self-supporting across jobs
*Maintained and promoted positive, competent and responsive upper-tier Technical_support to both novice and technically advanced customers
*Excelled in customer problem diagnosis and resolution
*Compiled, updated and maintained internal documentation repository
*Controlled secure customer access to on-site Colocation facility
*Maintained system security while providing advanced and specialized system resources and services to students and faculty
===Web development===
*Developed web-based tools and applications for company and personal use when needed
*Rapidly reaches proficiency in new software languages and development paradigms
*Rapidly and adeptly familiarized with software development routines
*Maintained regular and responsive communication with project clients, and provided competent and relevant project development advice
*Redeveloped high-end Perl web calendar software for institutional needs
===Team leadership===
*Develop sensible, comprehensive and flexible policies and procedures, within and beyond position domain
*Managed and maintained communication with staff of 7 junior and equal colleagues across 3 shifts spanning 24 hours
*Organized and took part in work schedules, project assignments, NOC coverage and on-call availability
*Developed quality procedural and technical documentation
*Coordinated project work with part-time contractors and work-study] employees
===Technical network support===
*Developed advanced methodologies for trouble ticket reporting and connectivity troubleshooting
*Provided advanced problem diagnosis and technical advice via phone and walk-up Helpdesk support
*Produced and presented training sessions on technical / Internet topics for co-workers
===Organizational leadership===
*Ascended to elected officer positions in organization and affiliated groups
*Represented organization and constituent concerns seriously and reliably to other campus organizations
*Scheduled and chaired regular committee and board meetings
*Represented organization and school at regional and nationwide conventions
*Carried on strong traditions of student advocacy, administrative accountability, fairness and integrity
===Publishing===
*Immediately took on chief editorial role in abandoned campus magazine
*Proposed and managed operational budget and expanded equipment resources
*Developed and maintained consistent look, feel and Branding
*Designed final Layout and arrangement of entire publication and coordinated with publisher
*Produced 3 issues over two years on very limited and competitive budget and material
==Educational background==
===Bachelor_of_Arts in Computer_Science===
And minor in Journalism
With honors program, full scholarship, ACM and UPE
Northeastern University, Boston,_Massachusetts, 1999
===High school diploma===
With Salutatory honors and NHS distinction
Saint Mary Regional Jr./Sr. High School, Lynn,_Massachusetts, 1994
==Position history==
===QA Team Lead===
'''Cyphermetrix''', Factoria, Washington, 2003-2005
===QA Engineer===
'''Watchmark''' (now Watchmark-Comnitel), Bellevue,_Washington, 2002-2003
===Field Systems Engineer ("Systems Engineer")===
'''Reuters America,''' Boston,_Massachusetts, 2001
===Lead Systems Administrator===
'''Shore.Net''' / PRIMUS Managed Hosting Solutions, Lynn,_Massachusetts, 2000-2001
===Web Developer ("Member of Technical Staff")===
'''Capital Knowledge Partners''' (now defunct), Charlestown,_Massachusetts, 1999-2000
===Systems Administrator===
'''Harvard_Law_School''', Cambridge,_Massachusetts, 1997-1998
===Editorial Assistant===
'''Inso Corporation''' (now BTI), Boston,_Massachusetts, 1995-1996
==Organizational history==
* '''Way Back Inn,''' Renton,_Washington, 2005
** Board member, 2005
* '''Resident Student Association,''' Northeastern University, Boston,_Massachusetts, 1995-1999
**Observing member, 1998-1999
**Executive Vice President, 1997-1998
**Residence hall representative, 1995-1997
* '''National Residence Hall Honorary,''' president, Northeastern University, Boston,_Massachusetts, 1996-1999
**President, 1998-1999
**Co-Chair of Recognition, 1996-1997
**Inducted, 1996
* '''Student Government Association,''' Northeastern University, Boston,_Massachusetts, 1995 and 1998-1999
**Resident Student Association representative, 1995
**College of Computer Science representative, 1998-1999
* '''The Northeastern Times In Review,''' Northeastern University, Boston,_Massachusetts, 1995-1997
**Co-editor, 1995-1997
'''''References available upon request'''''
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Keithtyler