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Your customers will appreciate the ease and convenience of receiving a pre-printed, pre-paid Merchandise Return label. Simply include a return label with each customer's order, or send it to them via mail, email or fax. Or use our Electronic Merchandise Return option that lets your customers print return labels directly from your Web site using USPS Web Tools™. All your customer has to do is affix the label and mail the return - it's that easy.
How to Get Started with Merchandise Return Service
Your local Post Office location can help you get started with Merchandise Return Service. You will also find detailed information, including permits, fees, and label preparation, in the Domestic Mail Manual.
Benefits of Merchandise Return Service
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You control who gets a label, the level and cost of service, and where the return is delivered. |
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Merchandise Return Service can be used with First-Class Mail®, Priority Mail®, and Package Services Parcels. |
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Postage and fees will be charged to your account and you only pay for packages actually returned. |
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Include a pre-addressed return label with each customer's order, or send labels by mail, email, or fax. |
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Or enable your customers to print return labels directly from your website with Electronic Merchandise Return. |
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Your customers simply affix the label to the package and drop it in a collection box, give it to a letter carrier, or bring it to any Post Office™ location. |
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Parcel Return Services
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Learn about this workshare discount program for managing package returns.
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eMerchandise Return
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Learn how to enable customers to print return labels from your Web site.
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