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Improving Online Trust and Confidence

Microsoft Safety

Published: February 15, 2005 | Updated: April 14, 2006

At Microsoft, we are committed to promoting a safe online experience to help empower individuals and organizations worldwide to confidently rely upon the Internet to interact, to communicate, and to conduct business.

We believe achieving that goal requires a coordinated approach that includes innovative technology solutions, industry collaboration, prescriptive advice, education and user enablement, effective legislation, and targeted enforcement. Through our industry, business, and government partnerships, we are working to improve online safety and user confidence and to put the spammers, phishers, and scammers out of business.

Technology, enforcement, and industry collaboration efforts need to be supported by effective public policy, strong legislation that prohibits deception, empowers consumers, and protects e-commerce. We are joining with partners worldwide to take action against the worst illegal spammers and phishing scammers.

Spam and phishing are among the top e-mail complaints from our customers. As we continue to develop technology solutions to these problems, we make it a priority to provide guidance, resources, and tools to help our customers help themselves.

Solving the spam and phishing problems requires a coordinated effort with the industry, business organizations, and NGOs. We are working with the world's top e-mail service providers to help drive technical standards and guidelines that make it possible.

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