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You can't fully quit Outlook when you use a COM Add-in in Outlook 2002

Article ID:294867
Last Review:June 23, 2005
Revision:3.0
This article was previously published under Q294867
For a Microsoft Outlook 2000 version of this article, see 208332 (http://support.microsoft.com/kb/208332/).

SYMPTOMS

You create an Outlook COM Add-in, but Outlook does not fully quit when you click Exit on the File menu.

CAUSE

This typically happens when you use an Explorer or Inspector object variable and it is not properly released by the COM Add-in.

When the OnBeginShutdown event fires in the COM Add-in, the forms (Inspectors) and folder windows (Explorers) have already been closed. Therefore it is impossible to set these objects to Nothing using the COM Add-in's OnDisconnect or OnBeginShutdown events, since the object variables are no longer valid, and will generate errors if used.

RESOLUTION

Implement the Close event for the Explorer or Inspector object, and then set the corresponding object variable to Nothing at the end of that event.

Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site:
http://www.microsoft.com/partner/referral/ (http://www.microsoft.com/partner/referral/)
For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS (http://support.microsoft.com/default.aspx?scid=fh;en-us;cntactms)
The following code segment illustrates how you can declare an Explorer object WithEvents and implement the corresponding Close event that will fire just before the Explorer window closes.
Public WithEvents oMyExplorer As Outlook.Explorer

Sub oMyExplorer_Close()
    ' Release the Explorer object
    Set oMyExplorer = Nothing
End Sub
				

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

REFERENCES

For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:
287530 (http://support.microsoft.com/kb/287530/EN-US/) OL2002: Questions About Custom Forms and Outlook Solutions

APPLIES TO
Microsoft Outlook 2002 Standard Edition
Keywords: 
kbaddin kbprb KB294867

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