Select a product to see what assisted support options are available for your product. This applies only to product software purchased separately from your computer. Select a product from the categories below or visit the alphabetized Online Assistance Index.

Notice: Changes to the hours of operation and support level will start March 13, 2006 for phone based support for IT Professional and Enterprise Developers.

• Windows XP • Windows 2000 • Windows Update • Windows 98 • Windows Millennium Edition More -Windows®... • Office 2003 • Office XP • Outlook 2003 • Word 2003 • Office 2000 More - Office Products... • Visual Studio .NET 2003 • .NET Framework 1.1 • Visual C++ 6.0 • Visual Basic .NET 2003 • Windows CE Platform Builder 3.0 More - Developer Tools... • Money 2005 • Money 2003 • Money 2004 • Works Suite 2005 • Great Plains Enterprise Reporting 7.0 More - Money and Business Solutions... • Flight Simulator 2004: Century of Flight • Rise of Nations: Thrones and Patriots • Xbox and Xbox 360 • Age of Mythology: The Titans • Combat Flight Simulator 3: Battle for Europe More - Gaming... • Photo Story 3 • Digital Image Pro 10 • Picture It! Express 9.0 • Digital Image Suite 9 • TV Photo Viewer More - Photos and Publishing... • Internet Explorer 6.0 • Outlook Express 6.0 • Internet Information Services 6.0 • MSN Money • Internet Explorer 5.1 More - Internet and MSN... • Windows Server 2003 • Windows Small Business Server 2003 • Windows 2000 Server • Exchange Server 2003 • SQL Server 2005 More - Servers... • SideWinder Game Voice • Wireless Optical Desktop Elite • Wireless Optical Mouse 2.0 • IntelliMouse Explorer 3.0 • Broadband Networking Wireless Base Station More - Hardware... • Windows Media Player 10 • Windows Media Player 9 Series • Windows Media Services 9 Series Software Development Kit • Windows Media Connect 1.0 • Windows Media Player 7.0 More - Audio and Video... • Streets & Trips 2005 • MapPoint 2004 • Streets & Trips 2004 • Encarta Reference Library 2005 • Scholastic's The Magic School Bus Whales and Dolphins Activity Center More - Reference and Educational... • Windows Server Update Services 2.0 • Internet Security and Acceleration Server 2004 • Internet Security and Acceleration Server 2000 • Sybari Advanced Spam Defense 4.0 • Sybari Advanced Spam Defense 3.5 More - Security...