A: ChipCenter and QuestLink are sister sites with common ownership. One of many benefits of the site merge is that you can get to resources of both sites. You can enter at either www.chipcenter.com or www.questlink.com. Depending on your need, use the editorial information provided by ChipCenter, but keep in mind that you can easily branch off to the datasheet functions provided at QuestLink, and vice versa.

A: Click on the login/register button on the upper left corner of the page, then follow the links to register. Or, you can go directly to the registration URL: http://www.chipcenter.com/ChipCenterRegister_mycc.jhtml.

A: These are the common causes: a) The e-mail address you entered is already registered in our database. Because we permit an e-mail address as a way to login, we don’t allow the same e-mail address to be registered twice. If you have forgotten the password related to the e-mail address already registered, see answer to Q5 below. b) You didn't fill out all the mandatory fields. You should have seen a page asking you for the fields. We’ve made every effort to make the registration process simple and easy. Only the absolutely necessary fields are included in the form as mandatory.

A: This occurs very often, as you may have more than one user ID on different sites. To help you deal with the situation we have also enabled login through e-mail addressing. We encourage you to do so, as e-mail addresses are much easier to remember. Note however that if you have multiple e-mail addresses, you have to use the one you registered with us before.

A: In that case please e-mail to webmaster@chipcenter.com. Provide as much information as possible to help us locate you in our database. The first name and last name you used are essential for us to identify you.

A: First make sure that you used the correct e-mail address, which is the one you registered with us before. Use the "pure" form such as "someone@somewhere.com" (without the quotes) but NOT "Firstname Lastnamesomeone@somewhere.com."  If you are doing a cut-and-paste of the login information, make sure you do not cut the white spaces around the text strings. Make sure that both the upper/lower cases are correct for your password. We have made the login process case-insensitive to e-mail addressing, but the password has to exactly what you chose before. This is for your protection. As a last resort, you can always reset and receive a new password by e-mail. See answer to the question below

A: For maximum protection, your password is stored in an encrypted form that even our internal staff wouldn’t be able decrypt to see the original password. However, you can have the system reset your password and have the reset password sent via e-mail to you. Go to this URL: http://www.chipcenter.com/signpassword.jhtml, and fill in your e-mail address. If this e-mail address is registered in our database, the system will reset your password and mail the new password to the registered e-mail address. Once you log in with your new password, you can change it to any password you prefer. See answer to the question below.

A: When you update your profile (see question below), there is a link to change your password. Or, you can directly go to this URL: http:///www.chipcenter.com/changepassword.jhtml. Note that you have to be logged in to change your password.

A: Once you’re logged in, there is an "Update Your Profile" link in the upper left corner of the page. Or, you can directly go to this URL: http://www.chipcenter.com/ChipCenterEditProfile.jhtml. Note that you have to be logged in to change your password.

A: Most often, this is due to an attempt to update the e-mail address to one that is already registered in our database. See answers to Q3 and Q11.

A: Most often, this is due to an attempt to update an e-mail address to one that’s already registered in our database. See answers to Q3 and Q10

A: To make navigation easier for our members, we implement an automatic login feature: if you logged into our site once and did not specifically log out, the next time you come to our site you will be automatically logged in, saving you the trouble of typing in login information. However, this feature only works if you permit cookies to be saved on your machine, and if you have JavaScript turned on in your browser. To enable cookies and JavaScript, follow these steps:

• In Internet Explorer: in the menu bar, select Tools->Internet Options->Security->Custom Level. Set it to High Safety to enable JavaScript. Then, in the Cookies section, click the radio button to enable cookies.
• In Netscape: in the menu bar, select Edit->Preferences->Advances, then enable both JavaScript and Cookies.

A: To find a datasheet please go to http://www.chipcenter.com/questlink and follow the features presented there. Please note that you need to be logged in to see a final datasheet. We have more than 200,000 datasheets and the number is growing. Naturally, we cannot possibly have all datasheets. If you can’t find the datasheet or datasheets you’re looking for, please either go to the manufacturer's Web site, or send e-mail to chips-edit@chipcenter.com and one of our able experts or editors will try to help you.

A: What we provide are URLs leading to datasheets hosted by manufacturers. If a manufacturer moves its datasheets without notifying us, the links to those datasheets will be broken. We are building a process to discover those broken links and replace them with good ones. In the meantime, please report the broken links to us and encourage manufacturers to contact us regarding their datasheet relocation.

A: Please go to our Advertising Information page at http://www.chipcenter.com/mediakit/ for more information

A: Please send e-mail to dblaza@chipcenter.com.

A: Contact us at webmaster@chipcenter.com. ChipCenter-QuestLink believes that quality-of-service is key to the success of our business. We do our best to serve you. Due to limited resources, we may occasionally not be able to reply to your e-mail as quickly as you would like. But we assure you that we treat all user issues seriously! We will respond to you.