Operations Manager (Messaging and Collaboration)

Microsoft IT Messaging and Collaboration team has an excellent opportunity based in Redmond for someone who can work under high pressure with a high profile. You need to be able to juggle and focus on multiple proactive and reactive tasks at the same time as advancing a team of Operations Analysts whilst providing the reactive and prompt efficiency required of an Operations Manager responsible for Microsoft's internal email, voicemail and collaboration services. The Messaging and Collaboration team (MACS) is not for the faint-hearted - it is a highly-pressured, challenging yet rewarding and high profile team position where anything less than World Class is unacceptable. This position offers man management, customer exposure, direct product group exposure and product influence, serious pioneering dogfooding, plus the chance to learn Exchange, Sharepoint, MOM, SQL, etc. We're looking for someone to take the 24x7 Monitoring function in MACS to the next level. The successful candidate will combine a mixture of solid technical skills and the ability to manage a team of process-oriented individuals operating 24x7. Ability to build and police process is essential. 6 months+ man management experience and a strong desire to further a managerial career is required, as is a solid technical background. Preference will be given those who have Exchange (2000 and later) or Sharepoint Server experience and, although these are not requirements, an aptitude to learn both is.

You'll need a degree (preferably Computer Science), 6+ months man-management experience, a solid technical background (Win2k3, and ideally but not essentially Exchange, Sharepoint, MOM) and the desire and passion to drive World Class Operations.

Please send resumes and covering letters to gbaxter AT microsoft DOT com.

Program Manager (Document Lifecycle Management)

Looking for a position where you're at the center of the action, where you apply breakthrough technology, and where you manage the deployment of the next generation of document lifecycle management products that will have a significant impact on how Microsoft users manage their data in the future?  Are you up to the challenge of taking the helm of a major product deployment and driving communications between all teams?  If this is you, come join a team on the leading edge of Document Lifecycle Management technology.

The Program Manager (PM) is a key position in our rapidly evolving environment.  As a member of the Microsoft IT Messaging and Collaboration (MACS) team, you will drive the internal deployment of the next generation of document lifecycle products and compel improvements to be made to related products.  These products will make it easier than ever for Microsoft IT to manage the company's corporate intellectual assets and data.

Core Job Responsibilities:

•        Responsible for the global implementation (project scope definition and planning through delivery) of email and document Lifecycle Management technology.

•        Coordinate with internal and vendor operations support teams, Corporate Records Management and Legal & Corporate Affairs to establish processes to support the technology.

•        Manage the work of cross-functional teams implementing the technology which involves multiple components, interfaces and user groups.

•        Provide expertise in the development of complex business processes.

•        Communicate business problems, alternatives and project strategy to work group, project team and user groups.

•        Balance user requirements with technical and budget constraints.

•        Administrative responsibilities include:

•        Prepare project schedule

•        Track project progress and manage schedule

•        Negotiate vendor contracts

•        Estimate project cost

•        Track project actuals to budget

Qualified candidates please send the resumes to leeannp AT microsoft DOT com.