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Windows XP Professional - Support

Get the answers to your questions and locate valuable support resources.

Common Issues

Certificate Revocation and Status Checking

This white paper details the basics of certificate status, chain building, and how they work in Windows operating systems to assist administrators in troubleshooting a PKI implementation.

A Support Guide for Wireless Diagnostics and Troubleshooting

This article is a support aid to help diagnose wireless connection and authentication issues. It is meant to provide an advanced level of wireless diagnostics procedures by analyzing tracing logs generated by wireless components.

Troubleshooting Windows Firewall in Microsoft Windows XP Service Pack 2

Describes how Windows Firewall works, common problems, general methodologies for determining traffic exceptions, and the set of tools you can use to troubleshoot issues.

Data Protection and Recovery

This article provides a technical walkthrough that illustrates how to use important data recovery and protection features in Windows XP. Also included are best practices and the steps you need to take to build an effective data recovery and protection strategy.

Internet Protocol Version 6: Request for Comments and Internet Drafts

This article outlines how Internet drafts dealing with standards for TCP/IP become RFCs. It includes a table listing the RFCs and Internet drafts related to the implementation of the IPv6 protocol in Microsoft® Windows® XP and Microsoft Windows Server 2003.

UPnP NAT Traversal FAQ

This article provides answers to some of the most commonly asked questions about a variety of Universal Plug and Play (UPnP), Network Address Translation (NAT), and UPnP NAT Traversal issues.

Using the Help and Support Center

This article provides a guide to using key features in the Help and Support Center in Windows XP.

Windows XP Events and Errors Database

This article directs you to the Windows XP Events and Errors search page and instructs you how to open the Event Viewer.

Windows XP Events and Errors Search

This is the home page for the Windows XP Events and Errors search page.

Top Knowledge Base Articles

This page contains a sampling of useful XP-related articles from the Microsoft Knowledge Base.

Troubleshooting Windows Update v.5 Authentication Issue

This page contains help with troubleshooting Windows Update v.5 Authentication Issues

Additional Resources

Resource Kit

This resource kit documentation is a comprehensive technical resource for installing, configuring, and supporting Windows XP Professional and Microsoft® Windows® XP 64-Bit Edition in networks that use Microsoft® Windows® 2000 Server, Microsoft Windows NT® Server 4.0, and other server systems.

System Restore

This article describes System Restore, a utility used to return your system to a workable state without requiring a complete reinstallation and without compromising your data files.

Universal Serial Bus 2.0 Support

Read the transcript of a chat between users and technical experts about this topic.

Related Sites

Deploy, Manage and Provide User Support

Learn how to deploy and manage Microsoft Windows® XP Professional and Microsoft Office XP more efficiently and effectively with Microsoft XP Desktop deployment training.

Resource Kit Documentation: Buy Now

Purchase the hard-copy version of Microsoft Windows® XP Professional Resource Kit and get comprehensive technical information and insights--direct from the Microsoft® Windows® XP product development team.

 

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