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In this, my final posting as Exchange/Outlook Product Manager for the UK, I would like to share with you the most powerful productivity tool in Outlook: the delete key. I'll also share a simple workflow you can use right away to help maintain an empty Read More
I'm moving to a new role at Microsoft on Monday. Which, of course, means new things to learn, new tasks to work on and new people to get to know. Because I'll no longer need to email many of my existing contacts, now is a great time to spring clean Read More
If you routinely send similar emails to the same people (like a sales report every morning) you can speed up the process by adding a button to one of your toolbars that creates a new email message and pre-populates the address field and subject line. Read More
While Outlook 2007 will provide some fantastic new features that enable you to view RSS feeds directly inside Outlook, Outlook 2003 provides no such capability without an additional add-on like the free RSS Popper. Another source of great information Read More
There are some nice new sample add-ins for Outlook 2007 Beta 2 from MSDN at http://msdn2.microsoft.com/en-us/ms778811(office.12).aspx which demonstrate the additional power available to developers in the new product. If you're running the Beta 2 Read More
Anyone with a Windows Mobile 5 device (SmartPhone or PDA) will have seen how incredibly useful Contact pictures become. Each time you receive an email from someone on your contact list for whom you have a contact picture, a thumbnail of their photo will Read More
I was recently asked to share some thoughts on how organisations can help their employees cope with their email overload and become better email citizens. In response I compiled the '20 ideas' below as food for thought for messaging administrators Read More
On a related subject to my previous post (Saving emails without Attachments) one other Microsoft Outlook attachment challenge I frequently come across is how best to respond to an email which asks me to review and make changes to an enclosed file. If Read More
Jeanie D asks: "Do you know of any method for saving an email without its attachment? Something simpler than my current work-around of Reply, address the reply to myself, send it, and save that "copy" (which loses the benefit of the "from" field)?" Saving Read More
Are you one of those people who like to print out emails? Nothing wrong with that, of course, as long as you only print them out for good reasons and not because you're too bone-idle to read them from the screen! Here's how to get more out of printing Read More
If you use Personal Folders (.pst files) in Outlook, most of the time you simply add more stuff making them bigger. But if you delete items from a Personal Folder file to save storage space, you may not realise there are 2 very important things to do Read More
Did you know that you can change any folder in Outlook to display a web home page by default instead of its normal contents? For example you could change a mail folder to show a web page relating to a work project. The big downside of doing this is that Read More
Eileen recently posted about the ALT+1, ALT+2 etc shortcuts you can use to change the number of days that your Outlook calendar shows. That's a neat shortcut. One of my favourite related tips is to head into Tools > Options and click Calendar Read More
Just released and shipping now: brand new free tools to help customers transfer data from Lotus Notes applications to Windows SharePoint Services. The new tools comprise the Application Transporter a new Application Analyzer and improved Exchange-Lotus Read More
Since the days of yore (whenever that was) Outlook has allowed you to add a signature at the end of each email message you compose. This saves you having to repeatedly type in your name, telephone number, vital statistics etc. But you may not have realised Read More
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