If you look at the Exchange Library page, you'll see a heading on the right called “Preview Chapters”. This is one chapter of a white paper that will be released later this year; this chapter was done ahead of schedule, so we released it by Read More

Microsoft Product Support Services has a variety of support options for Exchange Server. Some of these options you may be familiar with and some new offerings you may not be familiar with. I will briefly discuss each of these below: Professional Support Read More

Then talk to Adam. Read More

In Exchange 5.5, when you emailed a MIME message to a public folder, it would be delivered to the public folder as an email message (message class IPM.Note). In Exchange 2000/2003, this behavior changed, a byproduct of the new support for native MIME Read More

Few days ago, KC forwarded me a question she got off one of blog posts. How do you export the list of mailbox-enabled users out of Active Directory? There are many ways of doing this, but one of easier (and the output can be worked with easily) is to Read More

One of the new features in Exchange 2003 is Exchange ActiveSync.  Exchange ActiveSync allows you to synchronize your Windows Mobile 2003 Device with your Exchange mailbox over a wireless network without having to cradle the device.  The Read More

There's a webcast on Tuesday about deploying Exchange: http://go.microsoft.com/fwlink/?LinkId=25723 Date: Tuesday, April 27, 2004 Time: 10:00 AM-11:30 AM Pacific Time (GMT-8, US & Canada) By attending this webcast you can enter to win a free conference Read More

Hi all, Referrer logs are one good way of finding out who's reading the blog, but we're always looking to know more about our customers and how you use Exchange, particularly those of you reading this blog. I'd like to put together a little report about Read More

This is part two of a three part series. See part one here. When we set out to design the Exchange 2000 NT ACLs, the biggest task we faced was to determine what the correct values for the NT access rights should be. We knew we had to Read More

One request I’ve seen a lot over the years is to be able to customize the quota messages generated by the information store process.  Customers have offered any number of reasons on why they want to do this - some for legal reasons can’t Read More

The Outlook team is investigating making some improvements to this scenario, and they would like to see real-world examples from any customer who has customized the templates. If you are willing, please send us the file as per the instructions below. Read More

I've seen a few user group websites in the referrer hits and some of them are new to me (Hi Omaha and Michigan!). If you would like your Exchange or SBS user group to be listed on our website, please add a comment to this post with the link. We're in Read More

It’s amazing how much can change in six years.  Test has always been an area of constant innovation, creative problem solving, and process improvement.  As a result of this continuous improvement we have dramatically changed our work Read More

The first one will also talk about some of the changes in Exchange 2003 SP1. Title Technical Level Date Time (Pacific) Exchange Server 2003 Overview 200 4-May 8-9:30 Exchange 2003 in Multi-Forest Environments 200 4-May Read More

As an Exchange Support Engineer, I dread the onset of any virus that will affect our customers.  However, given that my name is Melissa, this virus was particularly painful for me!  Imagine answering a support call during this outbreak “Thank Read More

Over two years ago (in March 2002), Product Support Services (for Exchange) began detailed analysis on Exchange support issues.  The goal of this process was (and, has been) to improve customer satisfaction with Exchange Server by improving the supportability Read More

ISSCAN is a utility I created several years ago, and it is unique in my Microsoft experience in that it was designed, written, tested and shipped in a span of about 24 hours.  Now, I’ve worked at small software firms in the past where releases Read More

I just worked on one of these again today, so time to post about this issue.  If you create pure Exchange 2000 or 2003 Administrative Groups, you’ll want to read on to find out how these appear in 5.5 and about an interesting issue if you don’t Read More

So I get another spam message from a #&%$@ spammer, though this time it evaded my normal filters as the main content was an image. They're getting smarter... but they remain predictable. Here is the first installment in a series to track down spammers, Read More

One way of telling how long a Microsoft employee has been working here is their reaction to the phrase “Bedlam DL3”. Just for grins, I was at lunch in the cafeteria with a bunch of co-workers and I blurted out, totally out of context: “Bedlam Read More

Here are some pretty useful tips straight from the Exchange Setup Test Team for using the Exchange Setup Log to troubleshoot Exchange Setup issues. Tip #1: Most of the errors in the Setup Log are not really errors! Yup, as silly as it sounds the vast Read More

Alex recently discussed his experience working with product support to get a hotfix for Exchange. Brandon blogged about how to do this a couple of weeks ago. Since I know a lot of Exchange PSS folks read this blog, I wanted to make sure they saw this. Read More

Some customers want to block all mail sent from inside the company to a specific email address outside the company. To do this, create a contact in the Active Directory and give it the email address to which you want to block mail. Then, on the “Exchange Read More

Ever wonder how Exchange determines the FQDN for the \" href="file://./BackOfficeStorage/%3cFQDN%3e/">\\.\BackOfficeStorage\<FQDN>\MBX or /MBX" href="http://exchangeserver/exadmin/admin/%3cFQDN%3e/MBX">http://exchangeserver/exadmin/admin/<FQDN>/MBX?  This Read More