I am Paul Flaherty has been at Microsoft for since 2000.  I am currently a Dedicated Supportability Engineer for Microsoft in the UK, but I spent 5 years in the Microsoft Product Support, supporting Exchange.  I have been using and supporting Read More

Paul Miner has worked in the IT industry for over 26 years. He's been at Microsoft for over 10 years, holding technical, technical liaison and leadership positions. He has been a member of the Exchange Admin Support Team for approximately four years. Read More

I'm Rahul Dhar, a Program Manager for Outlook Web Access in Exchange.  A native of Steeler country (also known as Pittsburgh), I joined Microsoft in 2005 after graduating from university.  When I'm not watching the Steelers, I work on OWA setup Read More

I am the manager within Exchange that leads the User Education group (documentation, TechCenter website, user experience and localization).  My goal is to deliver the right experience to the right audience at the right time through content, a better Read More

I'm a PM, working on the Unified Messaging features in Exchange. I joined Microsoft in 2005. Before that, I worked for several years on messaging products for Octel Communications (now Avaya, by acquisition and then spin-off). I also worked at a start-up Read More

Nate Waddoups (that's "Wadd" as in "wad of paper" and "oups" as in "ups and downs") is an SDE working on extensibility for the Exchange 12 transport roles.  He's been with Microsoft since 2004 and worked for a series of ill-fated messaging and communication Read More

Malvin M. Seale is currently a Technical Lead in the Customer Service and Support organization working in the Enterprise Business Applications, Supportability group. He is currently a Beta Engineer responsible for writing technical content on Exchange Read More

I'm DJ Schwend, UI PM for Outlook Web Access in Exchange. I started working at Microsoft in 1995 with the IE4 design team. I created the Internet Explorer Starter Kit and made lots of icons (including the Q-Bert-looking cube for Active X and others that Read More

I am an Exchange Escalation Engineer at Microsoft GTSC in Shanghai. I have been mainly focused on the transport, directory, and deployment related areas for years, and have provided messaging system healthy check/risk assessment for a variety of enterprise Read More

Scott is a Software Developer on the Exchange Sustained Engineering Test team. He's been with Microsoft for nine years and is based out of the Redmond headquarters. Scott has worked on electronic messaging and communication systems for the military before Read More

After working with the Office & Excel support teams I moved over to support Outlook & Exchange about 4 years ago. My latest projects include Beta support and Training development for Outlook 2003 SP2, followed-up by Outlook 2007. Read More

Alex Seigler is an Escalation Engineer in the Exchange support group at Microsoft in Charlotte, NC.  Starting with Microsoft in 1998, he has been mainly focused on the directory and store related components of Exchange 5.5, 2000, and 2003. Outside Read More

Wil is a messaging and collaboration consultant working with MCS. He has been with Microsoft for 2 years and is based out of the UK. Since leaving university, Wil has worked for a variety of enterprise companies focusing on electronic messaging systems, Read More

Matt Gossage (Group Manager)I have been on the Exchange team for just about 10 years and have worked on several areas including:  IMAP4/POP3/SMTP, performance/scalability, Exchange storage design and backup/restore/high availability solutions.  Read More

I joined Microsoft's Messaging team about 4 years ago on the Microsoft Exchange Client/Server Infrastructure team. I have since moved on to the Administration team. I have worked onsite together with some of Microsoft's largest Premier customers to resolve Read More