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Frequently Asked Questions About Microsoft Webcasts

Here are answers to some frequently asked questions about Microsoft webcasts. Click a question from the list to show the answer. You can also view the answers to all of the questions by selecting the View all answers check box.


Live Meeting System Requirements

Q.What are the system requirements for viewing a Microsoft Office Live Meeting webcast?
A.

The minimum configuration your computer needs for viewing:

166-megahertz (MHz) Pentium-based computer with Microsoft Windows 98, Windows NT 4.0, Windows 2000, or Windows XP

Microsoft Internet Explorer 5.0 or later, or Netscape Navigator 4.5, 4.6, 4.7, or 4.8 (Netscape 7 is not currently certified; you may be able to use it)

64 megabytes (MB) of RAM (128 MB of RAM is recommended)

Internet connection speed of 56 kilobits per second (Kbps) or faster

100 MB of available hard disk space for learning material downloads

A monitor with 800 x 600 or greater resolution (1024 x 768 pixels is recommended)

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Installing and Using Live Meeting Software

Q.How do I install the Live Meeting software?
A.

To download and install the software:

1.

Go to the Join Meeting page.

2.

Click the Submit button.

3.

Click Yes when you are asked if you would like to download and install the Live Meeting software.

If you already have Live Meeting software installed, the Join Meeting page redirects you to the Live Meeting Test Conference Room page.

Q.How do I use Live Meeting?
A.

You can familiarize yourself with the Live Meeting interface by watching this overview:

Watch the overview of the Live Meeting interface.

Q.How do I configure my computer for Voice over Internet Protocol (VoIP)?
A.

To install the VoIP plug-in:

1.

Go to the VoIP Download and Test page.

2.

Click the Install Now link.

3.

Click Yes when asked if you would like to install and run the INVC Participant Console software.

4.

When installation completes, click the Proceed button, and then follow the onscreen instructions to adjust your speaker and microphone settings.

If you already have the VoIP software installed, the Install Now link on the VoIP Download and Test page displays the VoIP listening console.

Q.My company uses a Web proxy server. Can I still participate in a Live Meeting webcast?
A.

Yes. Live Meeting works with most firewalls and Web proxy servers. The browser test site will identify any conflicts you might have and will give some indication of possible solutions.

Go to the Live Meeting browser test site.

Q.I cannot seem to download and install the Live Meeting software. Why?
A.

A firewall may be preventing you from downloading the application, or you may not have administrator privileges on your machine. Try disabling your firewall or contacting your network administrator to resolve this issue.

Q.How will I receive registration confirmation and any necessary reference materials for a webcast?
A.

Microsoft will send confirmation and reminder e-mail messages to the e-mail address you provided when you registered. Your e-mail address will not be used for any other purpose.

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Live Meeting Help on the Day of Your Webcast

Q.How do I find my webcast?
A.

You should have received an e-mail message from Microsoft with the Web location for your event. You may also review the list of upcoming live webcasts to try to find the one you want.

Review the schedule of upcoming live webcasts.

Q.When should I log on to watch my webcast?
A.

You should plan to log on at least 15 minutes before the webcast, but no earlier than 30 minutes before the scheduled start time.

Q.What should I do if the meeting ID and password do not work on the Web site?
A.

The meeting ID and password should be entered automatically when you click the link in your confirmation or reminder e-mail message. If you need further assistance, please contact Events Support.

Q.May I print the meeting slides?
A.

Meeting organizers often make slides available for printing at the end of the webcast. If you would like the slides of your webcast to be made available for printing, ask the presenter during the webcast.

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Using RSS

Q.What is RSS?
A.

Use RSS Feed feeds to stay up to date on Microsoft webcasts. You can familiarize yourself with RSS Feed by reading this overview:

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Definitions of Webcast Levels

Q.For webcasts, how do you define Level 100, Level 200, Level 300, and Level 400?
A.

Level 100 (Introductory)

Through technical webcasts, you will be introduced to product and technology features, functions, and benefits. Business webcasts will introduce you to product functionality and include demonstrations of end-user tips. You may also learn how and why to invest in a certain product or technology.

Level 200 (Intermediate)

Attendees should have Level 100 knowledge of the product or technology because these webcasts drill down further into a topic than introductory webcasts. These webcasts often include product demonstrations, code samples, best practices, and high-level troubleshooting techniques.

Level 300 (Experienced)

These webcasts cover advanced material and assume Level 200 knowledge, an in-depth understanding of features in a real-world environment, and strong coding skills. These webcasts provide you with a detailed technical overview of a subset of product or technology features, covering architecture, performance, migration, deployment, and development.

Level 400 (Advanced/Expert)

These webcasts assume a deep level of technical knowledge and experience and a detailed, thorough understanding of the topic. They offer expert-to-expert interaction and coverage of such specialized topics as custom code, scripts, application solution development, and architect infrastructure designs and solutions.

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On-Demand Webcast Downloads

Q.Which on-demand webcasts can be downloaded?
A.

If you register for any on-demand TechNet, MSDN, Microsoft Office System, Microsoft Executive Circle, Microsoft Business Solutions, Small Business, or Microsoft Momentum webcast that took place after April 12, 2005, you will be able to download and view it at your convenience. Within 24 hours after registering, you will also receive a confirmation e-mail with a link to the PowerPoint presentation for the webcast.

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