Hullo. Is there anybody in there?

Just nod if you can hear me.

Is there anyone home?

Hullo logoWell, it looks like yet another VOIP service launched this week.  It’s called “hullo” and half of their logo is on the right (that’s what you get for not making your logo easily linkable boys).  Alec’s review is nice and thorough (Om adds, well, no comment, Phone Boy might have liked it but got too caught up in reminding 97% of the world that he only has a Mac, and Michael basically uses 554 words to agree with Alec), and here’s his summary of the business opportunity:

With a little luck, viral adoption, and good marketing, hullo could easily surpass Skype and Gizmo in North American usage.  Call quality is better, you can use any handset you like, there are no restrictions on free usage, and you get a bunch of very appealing new features. 

Well that’s a wee bit rosy, don’t you think, Alec?  I’m going to, well, hack this apart. 

Alec says: With a little luck
Skeptic says: With a tremendous amount of luck

Alec says: viral adoption
Skeptic says: You want them to build a business based on a fluke?  Go take the guys from MySpace, Facebook, and even Skype in a room somewhere.  Promise them “off-the-record” status.  Get em a little high and/or drunk, and ask them if they knew beforehand that their viral adoption rates would end up so successful.  Planning on viral success is a recipe for disaster.  I say remove this comment, file it back in the “we need to get extremely lucky, kinda like the lead singer for the Cars, you know, that freaky lookin dude who scored that model” category.

Alec says: and good marketing
Skeptic says: you mean like having a launch party in Ottawa (that’s Canada right?  the worldwide hub for VOIP calling) featuring uh, some bands?  That’s good marketing?  Granted the TechCrunch link today didn’t hurt any, but that’s not quite good marketing yet.

Alec says: hullo could easily surpass Skype and Gizmo in North American usage
Skeptic says: sure, they could.  I mean, they do already have almost a dozen topics in their online discussion forums (at the time of writing), so they must be close.  Back in February, Skype only had 50 million users worldwide, so catching up and beating them couldn’t be all that hard, right?

Alec says: Call quality is better
Skeptic says: So? I’ll tell you what - I will profess to the fact that I don’t know all that much about VOIP.  I have a cell phone and don’t make too many calls to Nigeria to bail out jailed princes, so I generally don’t seem to need it that much.  But I know enough to say, with confidence, that call quality is not an important enough factor to get users to switch technology/services.  They’d have to be so much better that users move over  in droves, otherwise they get stuck in the trap of having all their friends/groups in one service, not the other.  Something tells me that the marginal gain in quality isn’t going to be the motivator here.

Alec says: you can use any handset you like
Skeptic says: uh huh, COOL.  Moving right along.

Alec says: there are no restrictions on free usage
Skeptic says: Maybe they should go read up on a little Bertrand before chasing down paths like these.  Sure they can probably grab some users this way, but then what?  All they are really doing is diminishing the value of phone calls even further.

Alec says: and you get a bunch of very appealing new features
Skeptic says: Features here only barely matter.  Don’t believe me?  Go survey some Skype or Gizmo users, and ask them to rank the service based on a variety of criteria, including cost, features, network/friends, quality, etc.  I can’t imagine feature set hits the top of anyone’s list (other than the truly excessively geeky).

Just in case anyone had anything valuable to add on top of the above recommendations, I went searching for other blog posts today.  Some highlights:

  • The Productdose web site is excited about the impact of Hullo since, and I quote: “the demise of the pager.”
  • The Loosewire blog has apparently never heard of conference calls (it sounds like “kawn-fer-ens koll”)
  • I give actual, sarcasm-free props to the Download Squad for their very easy-to-follow explanation of the benefits of using Hullo
  • And for some true value-added commentary, the RSS Blog adds the following… actually, no, I can’t ruin the surprise.  Go ahead, read on.  Can’t imagine why nobody’s commenting on that one yet…

By the way, this guy wins today’s Donna Bogatin Award for “least original content in a blog post.”

(thanks to David and Roger for the excellent lyrics)

ps - for those who think this post is about Hullo, it’s not.  Please go back to the top and re-read it.  I didn’t try it (and probably won’t, I leave that to the likes of this guy), and don’t really have an opinion as to whether it’s better, worse, or the same as Skype, Jajah, or Jarjar.

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post Give Mikey A Break!!!

EvilOh how we love to hate ‘winners’ in this country.  Small coffee company from Seattle manages to get great expansion, we all go rah-rah-rah.  They become the biggest coffee chain in America, they are evil.  Small search engine takes on Microsoft, Yahoo, and everyone cheers them on.  Great IPO, become huge.  Evil.  I don’t know why this is the trend, it probably has something to do with everyone feeling all left-out and alone back in high school and hating all the ‘cool kids’ (while desperately wanting to be one).  Personally, I think it’s a crappy attitude.  Starbucks has dramatically improved the quality of coffee overall in this country, and Google is still the best search engine around.

Looks like now the priveleges of success are turning their ugly head on Michael Arrington of TechCrunch (apparently a millionaire, although I guess I thought millionaires would dress a bit better).  And believe it or not, I’m saying to the nasty folk: “hey, quit it!”

ArringtonSure I think we’re in a big bubble, and the amount of hype going on about 2.0 stuff can be nauseating.  And yeah, I think TechCrunch contributes to that as much as the venture capitalists funding all the nuttiness.  But I think the ‘hating’ going on this weekend towards Arrington is unwarranted and I’ve decided to stick up for the guy.  Whether he likes it or not.

I saw this post (referenced here as well, albeit in a much lighter tone):

Even the great Michael Arrington, the undisputed king of rapid blog growth, has show an untter lack of imagination with his newest entry CrunchGear. This is “yet another gadget blog”, right down to its’ typical “big ass gadget picture” and the requisite Adsense engulfing the article. Say it ain’t so, Mike. Employing people in order to run Adsense ads is bound to have a burn rate, at least for awhile.

Don’t like CrunchGear? Fine with me.  I read Engadget myself, that’s my choice.  But Michael’s building a network, and if you expect to see everything be 100% original, well, you’re in fantasyland.  There just isn’t enough original stuff to blog about.  Heck, I’ve already had a few dozen emails calling me F*ckedcompany 2.0, and my little informal ‘online survey‘ shows 25% of my readers don’t really care for my content (I’m cryin’ on the inside)…

Then there’s the story over at BusinessWeek where Michael has this quite unflattering quote:

“I’m hoping everything crashes,” he says. “Then I want to go buy all the big blogs.”

Ouch.  Sounds like an out-of-context sound byte by an overeager journalist, but I could (of course) be wrong on that.  Now everyone is jumping on him.  Nick Carr is especially vehement in his post today.  ValleyWag naturally picked it up, but was a bit short on the funny for some reason (and this is the single blog that gets me laughing out loud almost every time I visit).

TechCrunch logoGuys, it’s time to take a time out.  Do I agree with everything he says?  Absolutely not.  But I don’t have to.  Does he contribute something valuable?  Absolutely.  Does he deserve his chance at success?  Absolutely.  Do I think his network worth billions?  Gosh no.  Will I continue to mock his reviews of sites that I feel are goofy (at best)?  Absolutely.  Do I wish him ill will?  Not at all (heck, I’m going to his party this week)!

Remember this: the only reason he is a target for negativity is because of his success.  The worst I’ve been called is ‘snarky‘ (is that even a word???), but that’s because I don’t have millions of readers.  I just absolutely hate to see this kind of piss-poor ‘push him up only to pull him down’ attitude.  Gets me madder than reading about Ajax-based online poker

Besides, without TechCrunch and Arrington, I wouldn’t have nearly as much to write about.  He’s like my muse.

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post Report: Entire world to blog within 12 months

Yes folks, it’s true.  A couple of days ago the CEO of Technorati posted on his blog that over 50 million blogs exist (Technorati new slogan: one site to rate them all, one site to find them, one site to track them all, and in the darkness bind them), and its growing rapidly.  Sifry states “Frankly, I can’t possibly imagine it continuing to grow at this pace - after all, there are only so many human beings in the world! It has to slow down.”  He’s wrong, people. Dead wrong. 

Here’s my blog growth chart, which clearly proves it:

Blog growth
(if the above image is cropped, click here to see the whole thing)

For you “math hounds” who want “statistics” to “prove” the curve, it’s really simple.  In fact, these estimates may be conservative.  Over the next 6 months, the “blogosphere” will grow at a mere 11% per month (well below) it’s pace this year.  However, by next March, in an effort to remain competitive, the US and UK will put out a blogging mandate, and we’ll see a 50% bump by end of April.  India will soon follow, and the number of blogs will double on a monthly basis through June.  Then China comes fully online in a pre-Olympic rush, and we’ll see a tripling of blogs.  And on August 13th, 2007, the blogosphere will declare war on the physical world (sponsored by Second Life), and most of the Earth will be overcome by grey goo.

Now not everyone believes Sifry’s numbers, and Om Malik even went so far as to do some research on the matter (btw, Om, who’s Dave Fifry?), but I think we all know there is just no way to keep up with the blogosphere… Dead or not.

The interesting part, as I see it is the upcoming “blogospace war.”  While 100 million users on Myspace (as of this week) seems impressive, I agree with Nate’s comment: WTF?  I mean, Pete Cashmore observed 170,000 new users in less than a day, but that’s just getting warmed up.  A fight is a-brewin’  (off-topic, am I the only one who saw Nick’s comment that Google doesn’t plan ‘to cover MySpace with ads’ and thought, “thank goodness, cuz nobody wants an ugly MySpace page”?)

And then AOL will buy whomever’s left standing, because what the heck else are they going to do, more chat?

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post The clock is already ticking for Tick

Tick logoSaw a link (TO a link with the real story, of course) today about Tick, a Web 2.0 online project/time tracker.  First off, to whomever runs the Talking Web 2.0 blog, can you please put in a policy where posts have to have some amount of original content?  If not, if you are really just quoting someone else’s post, then at least link to the final destination, I am tired of these ridiculous link trains.  It’s like an even dumber version of the Da Vinci Code without all those pesky clues and whatnot.

Okay, back on track now.  Here’s the pitch for the site, dissected:

Devlounge: Tick is an upcoming web 2.0 app with a different flair.
Dead2.0 translation: Tick is an upcoming web 2.0 app that is mostly the same as something else, but with one minor feature change.

Devlounge: Once again, it’s another tracker, but this time, it helps you manage time.
Dead2.0 translation: Like many many others, it’s another (yawn) tracker, but this time, the user interface is different, and they show you progress by time instead of some other metric.

Devlounge: In an exclusive insiders look at the current pre-release version, we’ll let you know if Tick has a future as a successful web app, or if it should be swept away in the web 2.0 craze.
Dead2.0 translation: We saw a cool demo, and tried to scoop TechCrunch (successfully), because if he links to us, we will achieve fame and glory (unsuccessfully, but instead just this damn skeptic guy did).

This “review” is actually pretty spot on for the type of Web 2.0 hype-mongering I really dislike.  First of all, the reviewer took the time to take a screenshot of the login screen.  It features, wait for it… a completely standard login page!!! 

Awesome Power!

Next he shows how easy it is to create a project (again, with a screenshot of the link, and a reference to how 37signals-like this is).  I have a hunch it isn’t getting too far from 37signals (which I will discuss some time in the future, but if you really want to hear about how they make design decisions, you can read this… personally, I didn’t even scroll down a page-length, but that’s just me…)… Moving right along, users can add tasks which have the novel twist of assigning a time-based budget.  See how it comes together? Tick, like in a clock?  Time-based?  Get it?  Get it???  Oh. yeah, I guess so.

The review plods along (it’s actually two pages long of the same meandering blather) to show more very simple screenshots of a very simple-looking interface.  Finally we get to the conclusion:

Tick is an interesting new project. While today there are trackers galore in the web 2.0 app building world, tick allows you to track something different - budgets. While, at least at the moment I have no use for tick, it could become very useful, especially to those managing multiple projects and clients with many staff members. And by many staff - we mean it, because tick does not limit you to any amount of users.

To Team Devlounge: Want to avoid my criticism?  Write something useful.  Tick “could” become useful?  How about you at least identify three (just three) market segments who would need this.  That’s right, find some companies who cannot do time card management already and want to move it to some freebie Web site.  Is this for really small companies who can’t afford real infrastructure?  If so, they probably can manage with an Excel file.  Is it for big companies?  Well, they have Oracle and a suite of other options.

UPDATED: while everything above stands, the comments below may have been a bit out of line.  Please read more here

I may be right, I may be wrong, but at least I’ll put a stake in the ground:

In my opinion, Tick is no more than a feature that all project management software should include.  Is it a good idea?  Sure!  You should be able to find it in the View tab of Project 2007.  Furthermore all of MS Project should natively work with Web publishing (attention Microsoft: Sharepoint doesn’t cut it!) and all that. 

To Team Tick: with any luck you can get picked up by a MS or a Google (gProject?), but you better move fast and fully integrate with either Office or Google Calendar.  You may have to just buid exactly that, and go to both companies with a “business development” meeting, and hope for the best.  Otherwise, I don’t see the revenue model, and you are in a crowded space that already includes Microsoft as a competitor. 

Dead 2.0 odds for success (determined purely by hunch, with “success” meaning the founders personally make a lot of money from the venture) : 1 in 300.

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