The Corporate Error Reporting (CER) benefit gives IT professionals a clear and easy way to monitor and review error information so they can control the deployment of fixes. CER enables IT administrators to manage error reports and error messages created by the error-reporting clients included in Microsoft Windows and other Microsoft programs. CER can then provide the end user with a Microsoft solution or custom solution to rectify the issue.
CER lets IT professionals map solutions to system errors by helping them do the following:
• | Identify which systems are failing and why |
• | Connect to up-to-date knowledge and fixes |
• | Determine next steps when escalation of an issue is required |
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Corporate Error Reporting Tool
Learn how to install, configure, and use the CER tool.