Research Reports | Atos Origin: A Microsoft Software Assurance Case Study
(Portable Document Format file, 102 KB)
Atos Origin is an international information technology (IT) services company whose offerings include consulting, systems integration, operations management, and business process outsourcing. When Global Purchasing was pitching the idea of moving from a Select License to an Enterprise Agreement to Atos Origin senior management and its board, it had assistance from a United Kingdom–based Microsoft reseller, Bytes, as well as from an Enterprise adviser from Microsoft. These parties worked with Atos Origin to provide the company with an overview, both in-country and globally, of what the Software Assurance benefits would be worth over a three-year period. (June 2006) |
| Gates Corporation: A Microsoft Software Assurance Case Study
(PDF file, 97 KB)
The main drivers behind the Gates Corporation's decision to purchase Software Assurance were the ability to stay current on the latest Microsoft technology and to better predict and manage the costs associated with doing so. (June 2006) |
| Virgin Entertainment Gains Advantages with Software Assurance
(PDF file, 92 KB)
This document summarizes how Virgin built a business intelligence solution based on Microsoft Windows Server System software to collect data from the company's inventory, traffic, and point-of-sale systems, and determined that upgrades to the Microsoft products it purchased would be valuable to the company. (March 2005)
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| Fair Issac: Gaining Advantage from Microsoft Software Assurance
(PDF file, 91 KB)
This document discusses Fair Isaac, which maintains server and workstation environments across 33 offices in nine countries, including managing approximately 3,000 personal workstations and more than 600 Microsoft-based servers. (August 2005)
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 | Microsoft Licensing: More for the Money
(PDF file, 92 KB)
Giga Research concludes that Microsoft customers will be pleasantly surprised at the depth and breadth of the recent revisions to the Microsoft Software Assurance offering. (February 2, 2004)
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Case Studies 
Florida Bank Simplifies Collaboration Solution Deployment with Licensing Agreement
(Microsoft Word file, 415 KB)
Based in Fort Lauderdale, Florida, BankAtlantic provides convenient customer service, with longer-than-usual banking hours. Through the Microsoft Enterprise Agreement, BankAtlantic simplified and saved money on the acquisition and deployment of a Microsoft solution for business process automation and employee collaboration.
Decision Management Solution Provider Gains Predictable IT Costs and Consistency
(Word file, 429 KB)
Fair Isaac Corporation provides decision management solutions for banks, credit card issuers, insurers, retailers, and others. Headquartered in Minnesota, it has 3,000 employees in 33 offices worldwide. By signing an Enterprise Agreement, Fair Isaac gained predictable licensing costs for Microsoft software as well as additional productivity benefits and support tools through Software Assurance. As a result, Fair Isaac was able to quickly and cost-effectively extend its corporate desktop software standards to new acquisitions, reduce license administration costs, and gain early access to the latest Microsoft technologies.
Healthcare Provider Improves Integration Among Systems with Licensing Agreement
(Word file, 672 KB)
Mitera, located in Athens, Greece, is one of the largest healthcare facilities in Europe. It has 750 employees and a network of 1,500 associate doctors who represent 30 medical specialties. Mitera signed an Open Value agreement to cover all of its Microsoft desktop operating system and productivity software, including version upgrades, as well as Client Access Licenses for various Microsoft server offerings.
Nevada State Government Encourages Standardization with Volume Licensing
(Word file, 417 KB)
Based in Nevada's capital, Carson City, the government of Nevada presides over the fastest growing state in the United States. The state's Department of Information Technology (DOIT) coordinates IT throughout the state's agencies to maximize the value of state IT investments and projects as they support state government initiatives. DOIT management chose a Select License agreement to take advantage of volume pricing levels and to encourage standardization and interoperability—two key elements in reducing IT costs and improving the productivity of state government employees.
Greek Paper Mill Reduces Ordering Administration Time by 75 Percent
(Word file, 403 KB)
Thrace Paper Mills, a member of the Zeritis Group, is the biggest private paper-making company in Greece. It has 130 employees and had revenues of approximately €55 million in 2005. To increase its profitability, Thrace Paper Mills wanted to streamline its ordering process, reduce production costs, and enhance reporting capabilities to improve decision-making. Thrace created a solution based on the Microsoft .NET Framework and Microsoft SQL Server to automate order entry and enhance reporting. The company is also implementing a Microsoft Commerce Server–based online store. It acquired Microsoft server software through an Open Business agreement.
Business-to-Business Firm Reduces Costs of Latest CRM Software with Licensing Program
(Word file, 547 KB)
Based in New York, Volt Information Sciences is a services firm with sales of US$2.2 billion. Volt needed to replace disparate customer relationship management (CRM) solutions with a single system to provide executives with a global view of sales and customer relations, while also mitigating the costs of software asset management. Microsoft CRM 1.2 (now part of Microsoft Dynamics) under a Select License agreement, including the Software Assurance program, enabled Volt to deploy the latest version of all products.
Wipfli: Professional Services Firm Saves $390,000, Maximizes Microsoft Technology Benefit
(Word file, 487 KB)
Wipfli, a professional services firm based in Wisconsin, decided on a Microsoft-based technology infrastructure to help realize its strategic goals—and it wanted new ways to maximize its benefit from that infrastructure.
Dassault Systèmes: Leading Software Developer Automates Change Management Process to Drive Business Forward
(Word file, 475 KB)
Dassault Systèmes, a leading global provider of product life-cycle management software, uses the latest software to develop its products but must upgrade approximately 5,000 computers every 18 to 24 months. Change management was based on manual processes, making it difficult to manage.
CSR: Major Manufacturer Helps Employees Save A$702,000, Speeds Rollouts up to 40 Percent
(Word file, 441 KB)
CSR, one of Australia's leading manufacturing companies, wanted to maximize the value it gets from its Microsoft-based infrastructure.
Corillian: Home Use Program Is Popular Employee Benefit at Top Financial Software Provider
(Word file, 412 KB)
Corillian, a market-leading provider of highly scalable and secure Internet banking and fraud prevention applications, is constantly looking for ways to enhance its employee benefits program to ensure the continued satisfaction of its highly talented employees.
CH2M Hill: Employees at Engineering Firm Save US$250,000 on Home Use of Microsoft Software
(Word file, 458 KB)
CH2M HILL, a company that provides engineering, construction, operations, communications, security, environmental, and related services to clients on six continents, wanted to enhance its employee benefits program, simplify the IT challenge, and save the company money.
Fair Isaac Corporation: Technology Provider Boosts Employee Satisfaction While Increasing Productivity
(Word file, 447 KB)
Fair Isaac Corporation, one of the world's leading providers of business decision systems, wanted to increase employee satisfaction by enhancing its employee benefits program.
Tube Lines: Transportation Manager Trains Users on New Desktops Without Disruption, Saves £60,000
(Word file, 473 KB)
Tube Lines manages major portions of the London Underground transportation system and is responsible for moving 600 million passengers yearly. As part of an upgrade of 2,000 desktops to Microsoft Windows XP Professional and the Microsoft Office System, Tube Lines had to train users without taking them away from work.
Grontmij: Dutch Firm Trains 3,000 Workers in Four Weeks, Cuts Training Costs 58 Percent
(Word file, 523 KB)
Grontmij, one of Europe's leading engineering consultancy firms, needed a fast, effective training program to ensure the success of its company-wide migration to Microsoft Office Professional Edition 2003.
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