ZiXXo: if they build it, will they clip?

ZiXXo logoI first heard about ZiXXo while reading about the none-too-impressive Supernova 12 (you can read my opinions on that list here) and really didn’t give them a second thought at first.  I figured clipping coupons was limited to the Sunday paper and getting $0.10 off three gallons of milk, so the Internet seemed like a bit of a stretch.  After an interesting email exchange, I decided to actually go take a look at their offering.  In a nutshell, it’s an online engine for enabling the creation and deployment for coupons which can be redeemed either online or offline.  Their system also allows for affiliate programs, effectively allowing anyone who runs a Web site to generate revenue through redeemed coupons.  The ZiXXo system is basically easy to use, I even created a coupon in less than 10 minutes (sorry, no real-world value):

ZiXXo coupon 

Here’s where I have a bit of a change of the typical skeptic tone.  I don’t have much of a problem with ZiXXO giving it a shot.  They’ve raised a handful of money (less than half a million dollars), have a small team, and a specific focus.  Frankly, I think they don’t belong in the Web 2.0 category at all (much like Ether and Travelpost, two other interesting new services that just don’t seem to fit into the typical 2.0 world), as their service, for the most part, is focused on everyday businesses and customers.  In fact, I think the company needs to get as far away from this description as possible:

Silicon Valley based Zixxo has launched a great service that I asked for last year (#4 on this list) - local coupons via RSS. This is a very big market.

Yes, coupons represent a very big market.  Coupons by RSS?  Who knows.  The company needs to stay small, and get into a massive marketing push.  Again, like Ether and others, it is all about getting a critical mass of users outside of the blogosphere aware of their service.  Right now they suffer greatly from a very small amount of coupon availability (my zip code has about 80 total, none of which were really appealing to me at all).  If they can avoid the Web 2.0 hype and focus on their business (in a single word: build that coupon database!) , I could see a potential ebay acquisition.  I actually like this kind of a play, the ‘all-or-nothing’ startup. 

Mike Hogan, their CEO (and seemingly a very friendly and enthusiastic guy) didn’t disagree:

“ZiXXo is a tipping point business. Once we get over the hump it will be huge. We’re working on this ourselves, signing-up affiliates to do it with us and working on some very big partnerships that could send us flying over that hump with a single press release”

Now I don’t know if the single press release will do it (SaveSmart tried a similar thing back in the late 90s, and I’m sure there are others), as tipping is unbelievably hard to do, but I’m giving out extra points to all the non-2.0 startups who are getting unfortunately batched into the same pool (had a good 4th of July so I’m feeling nice).  But like that show on TV, the points don’t matter.  Getting millions and millions of stores and customers using their system is what matters. 

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post ShopWiki, a not-so-new way to clutter up online shopping

ShopWiki logoOn my daily peruse of TechCrunch (seriously, thanks guys, it just makes everything I do so easy) I noticed a typical glowing review of ShopWiki, which they described as “an incredibly innovative online shopping community.”  Well, anything that’s incredibly innovative must be viewed, so I went to the store, lookin to buy me some Internet goods.  I figure if it’s so innovative, the shopping experience must blow away rusty old Amazon.com (Web 2.0 store must be greater than Web 1.0 store).

Here are some niche features I can identify (okay, it’s really from their page, I am just rephrasing them).

Shopwiki claim: ShopWiki searches across multiple shopping sites.  120,000 of them.  And lets you filter by price. 

Dead2.0 reality: MySimon and Yahoo Shopping (you know, the little startups) do roughly the same thing.  In fact when I searched both ShopWiki and MySimon for the “Motorola Q Phone,” ShopWiki had 11 results but only 4 of them were the phone, and prices ranged from $169 to $499 (the other results were headsets). MySimon had a mere 2 stores, but they only showed the phone itself, and had it for $149.

ShopWiki claim: shop by color.  Whee!

ShopWiki jeansDead 2.0 reality: I searched for Jeans, then filtered to only show white Jeans.  The results (totally undoctored) are to the right.  By the way, I did try some other tests with more or less success than this, but at the end of the day, how many products are people buying online with color filtering???

ShopWiki claim: Video buying guides.  Okay, I agree this is cool, and they are actually shelling out $50 to upload a video to them. 

Dead 2.0 reality: I’m sure this technology is something Amazon couldn’t possibly copy…  Also, the three videos I tried watching were really poorly done, which doesn’t really bode well in my eyes for “long-tail” product reviews.

ShopWiki claim: group participation via ‘wikis’.  If users contribute reviews, comments, etc, then the content is more ‘real’.

Dead 2.0 reality: this is just plain unoriginal.  Amazon user reviews have been around forever, and work great.  Furthermore, Amazon recently added tagging, forums, groups, and just about every other mechanism (including experimenting with wikis) known to man. 

Finally, why wiki (thus inaugurating ‘wiki’ as a category here on the d2-oh)?  I mean, wikipedia is good because it’s for information (of course, the founder of Wikipedia is discouraging students from treating it as a real reference source).  Wiki as a generic technology is somewhat interesting, but almost rarely useful (I mean “real-world” useful).  But with a shopping site, what’s the point?  Besides, one can easily take a look at some of the site history to find comments they’d probably rather keep truly buried, like this great quote:

“Efficiency-oriented Shopperati will be watching a new search engine now in beta testing. ShopWiki says it will crawl more than 120,000 stores “to ensure you find the best product and price available.”

At least not all Web 2.0 bloggers are so enamored with them, although Pete, this is a total softball review.

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ZiXXo: if they build it, will they clip?

ShopWiki, a not-so-new way to clutter up online shopping