| Overview |
| Compliance |
| Application Management |
| Identity Management |
| Public Sector |
Quest Solutions
Quest is known for developing innovative products that increase the performance of applications, databases and infrastructure and improve the productivity of the people who manage them. However, many customers also use those same products - known for achieving operational excellence - to solve some of today’s toughest IT challenges.
In fact, customers are relying on Quest today to help achieve compliance, manage complex applications and simplify identity management.
Quest Solutions |
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| Compliance | Application Management | Identity Management |
"Quest is one of our main sources of compliance reports, security information and alerting. As part
of our regulatory response, we need to show due diligence as far as tracking and investigating what users
are doing. Quest is key to our compliance with both internal and external requirements. As a financial
services firm, we must comply with NASD and SEC regulations, as well as meet the needs of our internal auditors." |
"Before Quest, we had 13 primary support folks for an application system of about 12 servers. Now with only
eight personnel, we are more efficiently supporting the sum of Verizon Wireless - roughly 50 servers consisting
of the existing application systems still in production, as well as the new applications still being brought
on board for finance, procurement and HR." |
"The Quest solution increased security. We have fewer accounts to manage and now we can leverage our already
secured AD infrastructure. It also reduced our help desk calls and improved staffing... Thanks to this product, I can
tap into the relatively abundant pool of Windows administrators to manage the entire enterprise. Now my Unix money
goes toward important Unix administrative tasks, not password management." |
"Sarbanes-Oxley caught our attention. The mandate, coupled with recommendations from our auditors, prompted us
to look at our controls in a different way and to start looking at Quest’s change management software. It’s essential
to have the ability to document what you do, when you do it and why... The ability to report and confirm to outside
auditors that we are following process is immeasurable. You can’t quantify the ability to comply - it’s like trying
to quantify the ability to stay in business." |
"Quest Software has saved us hundreds of hours in development time and is now helping to ensure that we keep our
claims management system up-and-running at all times. We examined other potential options, but we could not find anything
that has been as useful as Quest’s tools... Not only have Quest's tools enabled Crowe to be proactive in monitoring and
maintaining its database as a critical tool to the business, it has also proved to be a huge time saver and has quickly
delivered a tangible return on investment." |
"We’ve experienced a number of benefits from the system, not the least of which is the faster, easier provisioning.
The user creation process used to take up to 25 minutes, and can now be accomplished in about a minute." |
"We were in a meeting with the auditors and they needed some additional reports. By the time the meeting was over, we
had created those additional reports. Without Quest, it would have taken us 8-10 days to put together the kind of information
the audit team was looking for. With Quest, we were able to produce the reports in minutes." |
"Quest helped us reduce the load time of the application data from seven minutes down to about 40 seconds. The Quest
product quickly zeroed in on the primary performance hotspot and helped us evaluate possible solutions." |
"With the Quest products, Colonial is not only able to report on the status of Active Directory, but to actually
lock down the access levels into Active Directory at a granular level... Now we have Active Directory secured so no one
can become a member of a particular group without going through a secured change control process, and we are automatically
alerted every time someone is added to a high-sensitivity group." |
