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Monitoring and Performance Tuning Oracle E-Business Self-Service Transactions

by John Spirko

Managing Oracle E-Business Suite applications is extremely complex because it combines management of technology, users and business processes. Add to this mix the varied perspectives of the different types of managers — CIO, Application Administrators, DBAs, etc. — each approaching problems from a different perspective, and it is easy to see why performance management is so difficult. This paper delivers a high level overview and description of the components involved in a Self-Service Oracle E-Business transaction, explains the top issues and troubleshooting options for those issues, and illustrates how Quest Software can jump start the development of a systematic performance management strategy.

This paper will combine both the technological and business biases to present a well-rounded perspective about Oracle E-Business Suite and Self-Service end-user transactions. This is the first in a series of papers focusing on the Self-Service architecture and it assumes a general understanding of web and database concepts.


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