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Collaboration Services for Exchange


Email has become the dominant medium for corporate communications, and with that, end users expect more everyday from their messaging system. They expect to be able to locate team members easily in their address book. They expect see their co-worker’s calendar information so that they can schedule meetings efficiently. IT is challenged to keep this critical business information available and up to date. With Quest Collaboration Services for Exchange, administrators can eliminate the time-consuming, manual tasks of maintaining contact information in several address books. End users no longer need to maintain complex personal address books or send multiple e-mails to team members to find available meeting times. Collaboration Services provides free/busy and Global Address List (GAL) synchronization while maintaining security isolation between organizations. Administrators of multi-forest, multi-Exchange organization deployments can optimize the power of synchronization yet maintain regulatory compliance and administrative autonomy.

Ease Migration Timelines

It is no secret that Exchange migrations are complex and daunting, and should never be rushed into without appropriate planning. Collaboration Services allows Exchange Administrators to focus their time on properly planning and executing a successful Exchange migration by completely automating the synchronization tasks for GAL and free/busy, without having to set up trusts, open ports, or create special accounts. In addition, Collaboration Services eases pressure during mergers and migrations, and maximizes end user productivity by enabling end users to schedule meetings with their coworkers and obtain e-mail addresses seamlessly in Microsoft Outlook, literally minutes after a merger/acquisition is finalized.

Collaborate with Partners

Collaboration Services leverages synchronization for strategic partnerships. Organizations can improve the success rate of their joint projects by providing true collaboration between all partners. No training is required to get end users communicating because each company continues to use their existing Outlook client. The ROI goes well beyond simple reduction of IT overhead, but reaps the rewards of increased productivity of every employee across the board.


Secure free/busy synchronization between Exchange organizations

  • Avoid an endless loop of emails and increase productivity by using your current Outlook client to find who is free to meet. Collaboration Services provides a single source for determining availability of your team members.
  • Now, you can share data without conforming to someone else’s format; even if it is different across organizations. Collaboration Services allows you to create a single address list for multi-org Exchange deployments. Stop manually creating aliases and start automating synchronization for one true global address list!
  • Achieve administrative autonomy by selecting what data you want to share and receive. Our unique architecture keeps you in charge of your data. Only Collaboration Services provides this much flexibility when working with other administrators.
  • Synchronize with confidence by using encrypted SMTP and avoiding trusts, extra ports, or shared accounts. Maintain the security boundaries of Active Directory while gaining the collaboration power of synchronization.

Getting Started








What's New
What's New in Collaboration Services for Exchange 2.0

White Papers
Best Practices for Designing a Secure Active Directory: Multi-org Exchange Edition

Product in Action
View a Product Overview of Collaboration Services

Technical Brief
Migrating After Synchronization A guide to using Migration Manager for Exchange and Collaboration Services for Exchange

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