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Flex for manufacturing

Improve field service management effectiveness

Services organizations are under tremendous pressure to reduce the cost of service delivery and improve customer satisfaction. One way to accomplish these goals is to delivery service more efficiently by giving field technicians fast, easy access to tools that will help them resolve customer issues faster.

Adobe helps companies improve field service management effectiveness by delivering current, rich documentation anywhere and simplifying service information management. Field service management organizations can take advantage of the rich data visualization and configuration capabilities of Flex 2 to build troubleshooter applications that reduce time to problem identification and diagnosis. As a result, organizations can provide service more efficiently, cut costs, and maximize services revenue.

Next steps

• See examples of RIAs
• Read about how other customers have used Flex
• See more financial manufacturing solutions
• Have a Flex specialist contact me