Flex for telecommunications

Drive sales and support through rich self-service channels

Telecommunications companies are struggling to maximize revenue by providing high-quality service that keeps customers happy, lowering call center costs, and differentiating their offerings from those of competitors. Adobe Flex 2 helps telecommunications companies accomplish these goals by providing unique, engaging experiences throughout the customer life cycle. With Flex, telecommunications companies can engage customers with immersive, responsive web applications that drive sales and self-service through online channels.

Adobe Flex 2 helps organizations create the presentation layer for intuitive, easy-to-use self-service portals that enable customers to be more productive and efficient when choosing their products, service offerings, and options. The results are increased transaction completion and up-sell rates, reduced order errors and calls to the service desk, reduced time to market, and faster order processing for new offerings. And, Flex 2 enables companies to leverage their existing workflows and infrastructure on the back-end.

Flex for telecommunications

Drive sales and support through rich self-service channels

Next steps

Next Steps