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Eileen's tips on blogging effectively

So Ian wanted to know the sorts of things I did around blogging, and the sorts of stuff I regularly talk to other Microsoftees about.  Sarah has also asked me for "a day in the life" type blog post.  Not easy Sarah, as I'm sure people wont be interested in my day to day stuff, and don't tend to blog about it.  But I'll try to blog  that in a future post.  So to go through the topics one by one...

Starting a blog:

There are loads of blog engines out there, most, if not all of them Blogger, Wordpress, Spaces, Livejournal.  Choose the one that suits you, and choose your blog name well. 

Be careful about your blog name.  BigStud may be a funny and witty blog name, to you and all of your close friends but when you're in an interview for a senior position at a new company, years down the line, you may be horrified to realise they've done their research on you very well.

How to blog effectively:

Decide what you want to talk about.  Get a blog "voice".  The scatter gun approach, covering every topic you can makes readers wonder what you're all about.  If it's a technical blog, choose a few topics and stick to them.  You'll get loyal readers who are interested in what you're interested in too.

Blog regularly.  Whether that's daily, weekly or monthly, don't let your blog readers think you've stopped blogging, or flood them with 20 posts in a day and then nothing.

Don't blog excessively long posts.  It's a blog, not a novel.  Use a shorter post to link to the longer article.

Don't amend posts.  It annoys people who receive your posts via RSS and receive the whole thing again.  If you do amend your post, at least make a comment at the top of the post to say it's been amended. 

Don't insult, flame, offend or libel others.  It could come back to haunt you in more ways than one 

How to increase traffic to your blog:

Register with blog aggregators like Bloglines, Feedblitz and Blogjet to get your blog read by subscribers who don't visit your web directly

Create a profile in Technorati.  Each blog post you do will show up there, be searchable and can be linked to.

Link to other bloggers.  This creates trackbacks where people reading the blogs you have linked to can find your blog and perhaps subscribe

Be interesting.  People won't keep reading your blog if you're dull, whinge a lot, or spend your time ranting at the world and how unfair life is to you.

How to get exposure by the press:

The press want news, controversy, and "something" to make a headline out of.  Your cat being sick doesn't fall into this category.  Watching stuff like Techmeme and being the first to break a story might give you this break.  Warning.  you may become completely obsessed with this and spend all your time blogging and watching other feeds in order to "up" your profile.  This could consume you like it has a few other bloggers out there.  Which leads to..

How not to get fired:

Stay grounded.  This is important.  The extra exposure can easily go to your head (it's like being catapulted onto the front page of the tabloids, being top of all the search engines and talked about by everyone).  Remember you're still the same person (but with a blog).  Don't become an EGO.  Remember, as Andy Warhol said.  Everyone gets their 15 minutes of fame.  You can fall into obscurity as fast as you have risen into fame.

Make sure you know your companies blogging policy.  People at Apple are amazed about our policy, IBM's runs to 5 pages, ours is 2 words (Blog smart).  Don't break the rules.

 

These are just my current opinions.  Perhaps you have other tips you'd like to share...

Posted by Eileen_Brown | 4 Comments
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Office 2.0 on the way...

I'm obviously on the lookout for anything with 2.0 in the title, so this naturally caught my eye.  I like the idea of software delivered as a service, and software plus services (which I use now with Office Live).  Information week had an interesting article a couple of weeks ago about the wave of Office 2.0 applications.  I particularly like the idea of invisible CRM

InvisibleCRM looks like a Microsoft Outlook e-mail environment that sends information to the host CRM system. It will "bridge the gap" between e-mail and a Salesforce.com, Amdocs, SugarCRM, NetSuite, or EMC Documentum applications, making it easier for the sales force user to capture information.

So it brings all of the stuff you need to do your job each day with the product you use each day - email.  Totally simplified, really easy and really cool.

I hope that these web 2.0 startups don't go the way of a lot of the old dotcom startups and that some of these key innovators get their products into wide adoption in the office of the future...

TV directly to your phone

Now this is interesting, but will upset some carriers... Business week reports that technology is on its way that will allow broadcasters to deliver programs to mobile phones without going via carriers.  There's a catch though.  you need to be within 45 miles of the broadcasting station.  I think that carriers will need to be involved though in the long run.  Carriers can propagate the signal further out than 45 miles, layer a subscription fee on top of the broadcast, and provide a streaming on demand service for times when you're in a dodgy signal area.  So there are possibilities ahead.  MediaStoat doesn't think so though and I'm happy to prove him wrong

But I do think that the screen on most phones are so tiny that I wouldn't be able to watch TV effectively - time for a device change perhaps - or stronger glasses...

Blogging safely

I like this article.  I found it on the Security Newsletter that comes out from time to time (subscribe here if you're interested).  I spend a lot of time in meetings talking to Microsoft people about blogging.  Starting a blog, how to blog effectively, blog to increase traffic, how to get exposure by the press, how not to get fired, that sort of stuff, but I had a comment from a mother the other day about how to get her child blogging safely.  JoAnn had just found out that her daughter was telling the world her address, phone number, and worst of all, the dates that the house would be empty for the family holiday.  So this information on 12 tips to get your child blogging safely is really useful I think.  There's a few tips for us adults too.  I've included those that are particularly relevant to me as a Microsoft blogger.

Assume what you publish on the Web is permanent. Anyone on the Internet can easily print out a blog or save it to a computer.

Avoid trying to "outdo" or compete with other bloggers.

Keep blogs positive and don't use them for slander or to attack others

I was asked to remove part of a post that I'd published the other day.  I tried to explain that removing the paragraph would be the very best way to draw attention to the post, and anyone getting this feed via RSS would simply compare the two posts and make a big story out of it (a little story).  Then that part of the post would get an unreasonable amount of attention and blow things out of all proportion.  Better to leave well alone and things will fade.  Eventually sense prevailed, and I got the agreement to leave the whole post "as is" and it's still there.  

My best bit of blogging advice.  "The Internet has no delete key.  Never remove a post..."

Mobility Webcasts for May

Small Business Webcast: Learn About Small Business Server 2003 Features for Mobile Devices (Level 100)
Wednesday, May 16, 2007 - 1:00 PM - 1:30 PM Pacific Time
Greg Randall, Small Business Technical Advisor, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032336824&Culture=en-US

Posted by Eileen_Brown | 1 Comments
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Office Webcasts for May

Microsoft Office System Webcast: Advanced Tips and Tricks: Customizing the Ribbon Using Office Open XML (Level 300)
Tuesday, May 08, 2007 - 9:00 AM - 10:00 AM Pacific Time
Stephanie Krieger, Author and Microsoft Most Valuable Professional (MVP), Arouet.net
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032326223&Culture=en-US

Microsoft Office System Webcast: Top 10 Tips for Managing E-Mail in Outlook 2007 (Level 100)
Thursday, May 03, 2007 - 9:00 AM - 10:00 AM Pacific Time
Andy Reed, Senior Training Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032334647&Culture=en-US

Unified Communications Webcasts for May

MSDN Webcast: Building Office Communications Server 2007 Telephony Speech Applications (Level 200)
Wednesday, May 16, 2007 - 11:00 AM - 12:00 PM Pacific Time
Albert Kooiman, Senior Technical Product Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337307&Culture=en-US

Tuesday, May 01, 2007 - 11:00 AM - 12:00 PM Pacific Time
Tim Armstrong, Mid-Market Solutions Advisor, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337301&Culture=en-US

Momentum Webcast: Deploying Unified Communications Solutions Using HP ProLiant Servers and HP StorageWorks Storage (Level 100)
Thursday, May 03, 2007 - 11:00 AM - 12:00 PM Pacific Time
Karl Robinson, Senior Systems Engineer, HP
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032336436&Culture=en-US

Momentum Webcast: Unified Communications Featuring Exchange Server 2007 (Level 100)
Microsoft Webcast: Maximize Your Existing IT Infrastructure with Microsoft Unified Communications (Level 100)
Tuesday, May 08, 2007 - 11:00 AM - 12:00 PM Pacific Time
Bhushan Taravade, Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032336177&Culture=en-US

Microsoft Webcast: Build an Extensible VoIP Foundation with Microsoft Office Communications Server 2007 (Level 100)
Tuesday, May 22, 2007 - 11:00 AM - 12:00 PM Pacific Time
Chris Chalmers, Technology Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032336183&Culture=en-US

Microsoft Office System Webcast: Tips and Tricks for Live Meeting 2005 (Level 100)
Thursday, May 10, 2007 - 9:30 AM - 10:30 AM Pacific Time
Evan Archilla, Consultant, Projectline Services
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032318894&Culture=en-US

Exchange Webcasts for May

TechNet Webcast: Exchange Server Database Troubleshooting and Recovery with the Exchange Troubleshooting Assistant 1.1 (Level 300)
Wednesday, May 02, 2007 - 1:00 PM - 2:30 PM Pacific Time
Weiguo Zhang, Senior Software Development Engineer, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337231&Culture=en-US

TechNet Webcast: Exchange Server Performance Troubleshooting Using the Exchange Troubleshooting Assistant 1.1 (Level 300)
Monday, May 07, 2007 - 1:00 PM - 2:30 PM Pacific Time
Nicole Allen, Senior Software Development Engineer, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337234&Culture=en-US

TechNet Webcast: How Microsoft IT Deploys Exchange Server 2007 Unified Messaging (Level 300)
Tuesday, May 08, 2007 - 9:30 AM - 10:30 AM Pacific Time
David Wilson, Microsoft IT Service Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337405&Culture=en-US

TechNet Webcast: Troubleshooting Exchange Server Mail Flow Issues Using the Exchange Troubleshooting Assistant 1.1 (Level 300)
Tuesday, May 08, 2007 - 11:30 AM - 1:00 PM Pacific Time
Todd Luttinen, Principal Program Manager, Microsoft Corporation
Haruya Shida, Program Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032333147&Culture=en-US

TechNet Webcast: How Microsoft IT Deploys Exchange Server 2007 Edge Transport (Level 300)
Tuesday, May 22, 2007 - 9:30 AM - 10:30 AM Pacific Time
Andy Ryan, Senior Program Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337412&Culture=en-US

TechNet Webcast: Secure Collaboration with Microsoft Antigen (Level 200)
Friday, May 25, 2007 - 11:30 AM - 1:00 PM Pacific Time
Blain Barton, TechNet Presenter, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032330537&Culture=en-US

TechNet Webcast: How Microsoft IT Designs and Architects its Exchange 2007 Based Messaging Environment (Level 300)
Tuesday, May 29, 2007 - 9:30 AM - 10:30 AM Pacific Time
Konstantin Ryvkin, Group Manager, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032334983&Culture=en-US

Microsoft Office System Webcast: Top 10 Tips for Managing E-Mail in Outlook 2007 (Level 100)
Thursday, May 03, 2007 - 9:00 AM - 10:00 AM Pacific Time
Andy Reed, Senior Training Specialist, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032334647&Culture=en-US

Momentum Webcast: Unified Communications Featuring Exchange Server 2007 (Level 100)
Tuesday, May 01, 2007 - 11:00 AM - 12:00 PM Pacific Time
Tim Armstrong, Mid-Market Solutions Advisor, Microsoft Corporation
http://msevents.microsoft.com/CUI/EventDetail.aspx?EventID=1032337301&Culture=en-US

Exchange 2007 SP1 now available to download

I got a call from Jon this evening who was pulling his hair out.  he's in the middle of a Notes to Exchange 2007 migration and had reached a stumbling block over .PST migration:

We are doing an Exchange 2007 implementation for a customer with 2000 seats.  They are currently a Lotus Notes House.  We are not allowed any connectivity from Exchange / AD to the Notes environment so we have a migration strategy to Export to .PST files and then moving the .PST files into the Exchange environment by physically shipping a drive.

We hadn’t given the PST import too much thought as it’s something that’s always been easily achieved with exmerge in the past.   We knew exmerge had been dropped with Exchange 2007 and moved to a new command line tool.  What we didn’t realise was that the tool wasn’t NOT included in the RTM of Exchange 2007.  This tool is included with SP1 for Exchange 2007.  We have a copy of the Beta version but its 64 bit.  We apparently need a 32bit version.  We have come to this conclusion based on this post from the Exchange team blog

In order to export or import mailboxes to PST files the following requirements must be met:

  • Export/Import to PST must be run from a 32 bit client machine with Exchange Management Tools installed (Version Exchange 2007 SP1 or later). The 32bit requirement comes from a dependency with the Outlook client.
  • Either Outlook 2003 or Outlook 2007 must be installed on the client machine.
  • The user running the task must be an Exchange Organization Admin or an Exchange Server Admin on the server where the mailbox to export/import lives.

We basically need a machine running the management tools and outlook to achieve what we want but unless I’m missing something to get those management tools onto a 32bit machine I need a copy of 32bit exchange 2007 and 32bit Exchange 2007 sp1 beta and its the 32bit Exchange 2007 sp1 beta that is my sticking point at the moment.

 

Well Jon, basically – you’re right, you will need the 32 bit Exchange 2007 SP1. You will not need E2007 RTM though, as SP1 is not shipped as an update, it is essentially "E2007 RTM + SP1 slipstreamed in it". So we are essentially shipping "E2007 with SP1" when we ship SP1. Then you really do an in-place upgrade of your RTM to "with SP1" version.

Either way - you will need a 32 bit version, yes. Where to get it?  Well - I would assume that anyplace that had a 64 bit version would have a 32 bit version too.  It's on MSDN for example. If you  have someone with MSDN or TechNet subscription you can get it - you get the idea.

Damien has blogged about the availability of Exchange 2007 SP1 (in French and English). 

Well it's available to download if you're an MSDN or TechNet subscriber anyway...

Watching Webcasts on Exchange

I'd like you to have  look at these 2 webcasts which are both on Exchange 2007.  One is a TechNet Webcasts and it's about Installing Exchange Server 2007 and the other TechNet Webcast is about Exchange Server 2007: Recipient Management, Policies, and Permissions

Why do I want you to have a look at them both?  Well I'm working  with  the Webcast team and we're trying to improve the way we deliver webcasts.  So, if you're keen on watching webcasts, (and I know Robert is a fan), make sure to give us some feedback on the Webcasts.

There's nothing fishy about them, nothing hidden in the slides or anything that you need to look out for, but we'd like some feedback on the content and the format of them if you have some time.

Hey, you might learn something about Exchange 2007 too...

Influencing Women

Well I'm delighted.  I've been asked to present at TechEd. In Orlando.  Florida.  (note to self.  Extend trip. Book scuba diving).  This means I get to meet all of the US based IT pro's I connect with regularly, but never have had the chance to meet face to face with yet.  I'm really looking forward to going over there.  I'm really looking forward to meeting all of you over there.  So what will I actually be talking about?  Well, not technology for a change!

I'm presenting at the Women in Technology luncheon.  About technology.  And being a woman. (I qualify on both counts!).  And I get to connect with other passionate technical women who are also at TechEd

So what to talk about?  Well, I can talk about the survey I did the other month, and the results we've seen (very interesting by the way).  I'll talk about women, technology, and how it's as far away from my early career as I could have  ever imagined.  Then I'll get a panel of luminaries (women role models from across the technology industry) to do some Q&A on the challenges that women face across the industry, large and small.  Then I'll try to meet up and exchange business cards with as many women as possible to network with in future. 

Who knows.  I might even find myself a US based scuba diving buddy too...

Posted by Eileen_Brown | 0 Comments
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Microsoft moving to more places

Now this is a major reason for me to work in corp.  I really love the Bellevue area and would love to work there instead of the traffic jam getting into Redmond.  The Seattle Times reports that  we're leasing 1.3 million square feet of office space in two projects in Bellevue, that will accommodate about 4,000 employees (video of Advanta and Bravern). and we're also  leasing 45,000 square feet of office space in Cambridge, Massachusetts according to the Boston Herald.

I quite fancy working in a place called Brave-n and the mall and the pub is just round the corner - just like in London.  Perhaps it's time for a move...

Posted by Eileen_Brown | 2 Comments
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SaaS in the 21st Century: becoming more agile

I'm blogging about this even though its a developer tool that I'm going to talk about, but primarily because this tool will help you if you're interested in getting your business ready to take advantage of Web 2.0 technologies (which fascinate me) and become much more agile.  You can't escape the fact that using Web 2.0 technologies will help to move your business forward, and if you ignore this, then your company will be left behind.

BT announced a new initiative at TechEd last year called Web21C (which will probably span web 2.0, 3.0 all the way past Web 5.0 or further).  They're attempting to create a next generation ‘autonomic’ data centre and platform (DSP) for the delivery of web 2.0 applications and services.  They're also going to create a Software Aggregation Factory (SAF) that will operate on this DSP platform which will combine exposed core BT network assets (presence, location, billing) as web services aggregated with Microsoft software and service offerings. This will be the cornerstone of their SaaS strategy.

So, please point your developers to the beta SDK  which is available here  (and there is a video talking about the SDK at Channel 9.) The beta SDK is an exposure of 6 web services: SMS messaging, Conference calling, Voice calling (2 person telephone call), IM and presence, Profile/information store,  and a ‘white label’ authentication service. 

With Web 2.0 advocating "the perpetual beta" and the incredibly short development and release cycles needed these days on the web, SaaS will become more and more prevalent, developers will need to become much more agile to stay ahead in the market, and this tool, might give them an advantage in their market...

Posted by Eileen_Brown | 1 Comments
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Outlook 2007 and POP 3 performance issues

I received a request the other week from Lars, who was having issues with Outlook 2007:

I am desperate for help. Having installed Office 2007 in Vista Business, I can no longer use Outlook with any POP3 account.  It is simply too slow. I downloads approximately 1 Mb of mails per hour!  I am using a high speed ADSL connection at home and a normal high speed connection in the office. It makes Outlook 2007 virtually unusable.  I have unchecked every filter and feature possible, but with no change.
Apparently I am not the only one with this problem and many people I know have de-installed Outlook 2007 and re-installed Outlook 2003 and then the problem disappeared.

I spent quite a while, searching around internally, finding other similar types of problems and finally found the team who resolved this issue (after a lot of head scratching) by doing the following in Vista:

Go to Programs | Accessories then right click command line and select "run as administrator".

At the prompt type:  netsh interface tcp set global autotuninglevel=disable

This is specific to Vista and it is an incompatible network card that is the cause.  We went back into the forums and found that a couple of other people also stumbled onto this solution.

So Greg has kindly written a kb article number 935400 which walks you through the process if you're experiencing the same issues...

Tahiti: Collaborate in small groups

Quite often we don't need the full enterprise solution, that may provide you with far too much stuff that you don't need, or may just be overkill for your organisation.  We've released Tahiti into beta (the software, not the island).  Tahiti allows you to easily collaborate with a few people (up to 15 actually) just by clicking an icon.  I like this a lot. And so do the guys in the forums...

I use Vikki's internally to share stuff with my team (I used to use foldershare as its quick and easy - I now use SharePoint wikis because they're dynamic and up to date and multi owned, multi edited.

Information week has an interesting spin on this, and you can check the Tahiti site if you're interested in the beta...  

 

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