Help > Using Your Account > Reviewing & Changing Orders
 

Help Topics
Using Your Account
Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing and Changing Orders
Gifts, Gift Certificates & Gift Registries
Updating Account Information
Amazon.com Shopping Experience
Selling at Amazon.com
Publisher & Vendor Guides
Business Opportunities
Reviewing & Changing Your Orders

You can review the details and status of any order you have placed via Your Account. For orders that have already been shipped, you can confirm the date and method of shipment, view an estimated date of arrival, and get a tracking number, if applicable.

You can make changes to Amazon.com-fulfilled orders that have not yet entered the shipping process. However, you cannot change orders placed through Amazon Marketplace (including Amazon.com subsidiaries that sell through Marketplace, such as Warehouse Deals), or with a merchant operating on the Amazon.com Web site (such as Lands' End).

Please note: Whenever you make a change to an order via Your Account, such as modifying the shipping options, address, or items, our system re-evaluates our inventory to determine the best fulfillment plan for your order given the new information. Therefore, any changes you make may affect the estimated delivery date for your order.

Due to the volume of packages we ship each day, no changes can be made for any order once it has entered the shipping process.

Click the topical "Reviewing & Changing Orders" links on this page for more information, or visit Your Account. We'll ask you to sign in with the e-mail address and password associated with your account. If you forgot your password, we can help you get a new one.

Related Topics
Log In
E-mail Address
Password


Contact Us
Contact Customer Service by e-mail.
Please use the e-mail address associated with your Amazon.com account.
 
Talk to Customer Service by phone.
Provide your phone number and customer service will call you right away.
[Note: this feature is currently available for customers in the US and Canada only.]
 

Search Help Topics