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We are excited to bring “Power to the Players” with a new version of GameStop.com, coming in the next few weeks. We incorporated as many of your ideas as possible and sincerely appreciate all your |
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great
suggestions. There’s more to come! We hope you enjoy the new
site features and look forward to your
feedback.
Gift Giving:
- Buy and redeem gift cards online.
(Okay, okay. So, we’re
a little late on this one. Wait! We’ll trade you our pet rock for a
mood ring.)
- Buy and redeem online-only gift certificates.
(For those
last minute "OMG, I forgot it was Graphics Designer Day" gifts.)
- Check Gift Card or Edge Card balances online.
(Tip: We
just learned you can use this feature to keep an accountant
entertained for hours.)
- Wish list with registry functionality.
(When Aunt Edna
just won’t come through.)
- Send a gift message with any order.
(We like to order
games for ourselves and attach mushy love notes. Try it. Works
wonders for self-esteem.)
Multi-Channel:
- Pre-order select products online and pick them up in-store.
(Save the whales by reducing cardboard consumption. Do your
part.)
- Redeem Edge Card credits online.
(You can score Edge Card
credits by trading in used games to our brick and mortar stores.)
- Enhanced store product availability feature.
(Enter your
Zip code once and see the three closest stores with in-stock product
on every product page. Very handy if you decide to take a road trip
to snag a rare copy of M.U.L.E.)
- Enhanced navigation to show products that may be available in
store, but are not available online.
(Proving once again that we
have the World’s Largest Selection of Gaming Products. We mean it.
Stop counting. Really.)
Loyalty:
- Receive Edge Card member discounts online.
(Save 10% off
used products and strategy guides!)
- Stackable coupon option.
(This allows your Edge Card
member discount to stack with other offers. How generous of us!)
Research:
- Dedicated “Back of Box” image section for top products.
(We decided against “bottom-edge of box” shots, but it was a close
vote.)
- “Quick-jump” option on product page.
(For those too lazy
to scroll. You know who you are...)
- Important ordering information repeated in search results
listings.
(If you select “add to cart” from search you’ll now
know in advance that the next shipment of Wii’s is actually
scheduled for 2059.)
Really Cool, but Difficult to Categorize Feature:
- Automated promotional code distribution.
(Receive beta
and promotional codes via email immediately instead of when we get
around to it. Codes will also be stored in your online order
history.)
Serve Thyself:
- Self-service order cancellation.
(This is especially
useful when you place a pre-order and a collector’s edition becomes
available the following day. Good thing that never happens…)
- Self-service credit card expiration updates.
(Very handy
when pre-ordering Blizzard products several years before they “Get
it just right.”)
- Self-service shipping service level changes.
(Changed
your mind about overnighting that copy of Chicken Hunter? This
feature is for you.)
Social:
- “Was this customer review helpful?” option.
(Proof
positive that dissing your friends and family can be fun.)
- Discussion forum for every product.
(You’ve waited 10
years for us to allow “This games sucks!” to be posted. Go ahead.
Try it. Get it out of your system.)
- Higher standards for customer reviews. 750 character minimum,
with focus on features and benefits of product.
(See if you’re
the next Hemingway. Although didn’t he use fewer words?)
- Featured Reviews.
(Now we can select a favorite customer
review for every product and force you to read it. Gaze into our
eyes. You are getting very sleepy. You are losing your free will.
You are getting out your credit card. You are soooo tired. You love
to shop online.)
- Unique ratings categories within customer reviews.
(Now
you can rate shooters by responsiveness, graphics, weapons selection
and possibly even giblet splatter velocity.)
- Aggregated customer reviews, by user.
(Useful if you want
to see how someone who reviewed Barbie: Fun & Games feels about
Halo
3.)
- Ability to enter expanded profile information such as
favorite systems, genre categories and flavors of ice cream.
(We
prefer strawberry.)
- “Display” names secured by profile registration.
(On your
mark. Get set. Go!)
Boring, but Useful E-Commerce Features:
- Address book functionality.
(Avoid carpal tunnel syndrome
by saving your favorite shipping addresses.)
- Ability to send different shipping groups to different
addresses.
(Ever wanted to send a copy of Grand Theft Auto IV to
Folsom State Prison? Now you can.)
- Ability to select different shipping service levels for
different shipping groups.
(Now you can send a pre-order
overnight, but send a “Usually Ships Within 24 Hours” item via snail
mail. Thrifty, huh?)
- Store recently used credit card numbers in your profile.
(Plus enhanced security to ensure that only you get to enjoy online
shopping sprees.)
- Expanded help section and more contextual help throughout the
site. (Help. In case you need somebody. Not just anybody. In case you
need someone.)
- Address validation during checkout.
(Verifies that your
address is within the shipping carrier’s system and gives you a
chance to correct it.)
- Shipping and handling rate table available on Shopping Cart
page.
(No more sneaky, last minute, $10,000 shipping charges.
Awww, We’ll miss those.)
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- Dynamic shipping service level options.
(We’ll only show
you options you can use at your chosen delivery address, so you
don’t accidentally pay to ship your order to Kazakhstan.)
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