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Legals and Privacy

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Terms and conditions of use

To protect the rights and privacy of all parties, and ensure everyone enjoys the full benefits of ourbrisbane.com, we ask that you abide by our Terms and Conditions of Use. By using the ourbrisbane.com website, you acknowledge that you have read, understood and accepted these Terms and Conditions of Use.

As a user, you are also bound by the ourbrisbane.com Privacy Statement, the ourbrisbane.com Copyright and Trade Mark Notice and any other terms contained on this website.

For more information on the Terms and Conditions of Use, please choose from the following topics:

When the term ‘we’ or ‘us’ is used, it refers to the owner of the ourbrisbane.com website, Brisbane City Council (ABN 72 002 765 795). If you have any queries, please let us know through the link Contact Us.

Breach of Terms and Conditions of Use


If you breach any of the Terms and Conditions of Use, we may suspend, terminate or limit your access to ourbrisbane.com. If we choose not to do this, it does not mean we waive our right to act with respect to future or similar breaches.

We sincerely hope this does not occur and that you continue to receive the full benefit of the services offered by ourbrisbane.com.

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Your obligations


We ask that you use ourbrisbane.com in a responsible manner. If you are under 18 years of age, you need to obtain a parent/guardian’s consent prior to using the site.

There are several activities that could cause great distress to others, and we ask that you refrain from them. Please don’t:
  1. Use, post, or transmit to or via, ourbrisbane.com any information or materials that breach any laws or regulations, infringe upon a third party’s rights, or are contrary to any relevant standards or codes;
  2. Use ourbrisbane.com in a way, or post to, or transmit to or via ourbrisbane.com, any material that interferes with other users or defames, harasses, threatens, menaces, offends or restricts any person, or inhibits any other user from using or enjoying ourbrisbane.com;
  3. Use ourbrisbane.com to send unsolicited and unwanted electronic mail messages (spam) to anyone or make any fraudulent or speculative enquiries, bookings, reservations or requests using ourbrisbane.com;
  4. Use another’s name, username or password without permission;
  5. Post, or transmit to or via ourbrisbane.com, any obscene, indecent, inflammatory or pornographic material, or material that could give rise to civil or criminal proceedings;
  6. Tamper with, hinder the operation of, or make unauthorised modifications to ourbrisbane.com; and
  7. Knowingly transmit any virus or other disabling feature to ourbrisbane.com.

Please do not attempt, or permit another person to perform any of the above acts.

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Use of your information and material


You may send us feedback, suggestions, ideas or other materials by Contacting Us. We may, at our discretion, use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction. In using ourbrisbane.com, you implicitly provide your permission for this to occur.

Naturally, this use will be subject to our obligations outlined in the ourbrisbane.com Privacy Statement.

Security of information


Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

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Changes to content and these Terms and Conditions of Use


All prices displayed, and products and services offered on ourbrisbane.com, can be changed without notice.

Likewise, we can also vary the Terms and Conditions of Use at any time. However, if changes are needed, we will let registered users know by email to the address they have supplied. If you are not a registered user, you will receive notice of these changes via the homepage of ourbrisbane.com. If you continue to use ourbrisban.com after the Terms and Conditions of Use have changed, this means you have accepted the Terms and Conditions of use as amended.

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Third party content


Many of the products and services offered for sale, or advertised on the ourbrisbane.com website or in the ourbrisbane.com e-newsletters, and much of the information provided on ourbrisbane.com, does not belong to Brisbane City Council or ourbrisbane.com.

It is important all users understand that third party products, services and information are not provided or endorsed by us and your legal relationship is with the third party supplier.

Please be aware that we have not necessarily checked third party information for accuracy or completeness and have not tested the suitability or quality of the products and services. We do not make any warranty or representation that the information provided is reliable, accurate or complete or that your access to that information will be uninterrupted, timely or secure. We recommend you conduct your own investigations directly with the relevant third party before relying on their information or entering into a transaction via ourbrisbane.com. You should also check with the third party supplier whether there are additional charges and terms that may apply.

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Linked websites


ourbrisbane.com website and e-newsletters may contain links to other websites (“linked websites”). Those links are provided for convenience only and may not remain current or be maintained.

Similar to other third party content on ourbrisbane.com, we are not responsible for the content or privacy practices associated with linked websites.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

Advertising


Responsibility for the content of advertising appearing on the ourbrisbane.com website and in ourbrisbane.com e-newsletters rests solely with the advertisers. The placement of such advertisements does not constitute a recommendation or endorsement by us of the advertiser’s products and each advertiser is solely responsible for any representations made in connection with its advertisement.

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Fees and taxes


We and our service providers may receive fees and/or commissions from third parties for goods and services that are displayed or made available through the ourbrisbane.com website or e-newsletters, or are hyperlinked from ourbrisbane.com website or e-newsletters. If you choose to access ourbrisbane.com website or e-newsletters, or make use of those goods or services, this means you acknowledge these fees and consent to us and our service providers receiving them.

If you purchase a good or service from us through ourbrisbane.com, you may be required to pay Goods and Services Tax (based on the prevailing rate), in addition to the cost of the good or service. If this occurs, we will inform you of the total amount through an invoice or by other means. You are legally obliged to pay this amount.

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ourbrisbane.com Directory disclaimer


We do not accept any responsibility for any losses, damages, costs, expenses or liability whatever and however caused (including through negligence) which you may directly or indirectly incur suffer or sustain in connection with your access to and use of the Directory or access to, use of or reliance upon products, services or information contained or accessed through the Directory.

The businesses and community groups listed in the Directory (the “entities”) have their own terms and conditions and privacy policies. We recommend that, prior to entering into any dealing with such entities, you make yourself aware of the terms and conditions and privacy policies of the entities you wish to deal with.

In respect of your dealings with any entity listed in the Directory, your legal relationship is with that entity, not us.

We do not provide, endorse or promote the products, services and information listed in the Directory.

We have not necessarily checked information listed in the Directory for accuracy or completeness and have not tested the suitability or quality of the products and services offered by the listed entities.

The details of some Directory Listings and the information contained in respect thereof may have been externally sourced by us and are posted in the Directory in an unsolicited manner.

Note: Further terms and conditions apply to Directory listings.

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Access


If there is a prolonged period of inactivity between your browser and the ourbrisbane.com servers, you may be disconnected or we may ask you to resubmit a security password. We are not responsible for any information you may lose should a disconnection occur.

There may be other occasions when we will ask you to resubmit a password for security purposes.

Indemnity


You indemnify us and our officers, employees, agents and related bodies corporate from, and against, all actions, claims, suits, demands, damages, liabilities, costs or expenses arising out of, or in any way connected to, the use of ourbrisbane.com by you or someone using your name and password.

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Disclaimer and limitation of liability


To the extent permitted by law, neither we, nor any of our officers, employees, agents or related bodies corporate will be liable in any way (including for negligence) for any loss, damage, costs or expenses suffered by you, or claims made against you, through the use of ourbrisbane.com, including a messaging or information service, or in connection with any products, services or information supplied, offered to be supplied or advertised on ourbrisbane.com.

To the extent permitted by law, all warranties, conditions and representations about ourbrisbane.com, the availability of ourbrisbane.com for access and use; the products and services advertised, offered to be supplied or supplied via ourbrisbane.com; and the information provided on ourbrisbane.com, are excluded. If a term is implied by law into these Terms and Conditions of Use and the law prohibits provisions in a contract excluding or modifying liability under that term, then it will be included in these Terms and Conditions of Use. However, our liability for breach of such term will be limited, at our option, to one or more of the following:

  1. in relation to goods:
    1. the replacement of the goods or the supply of equivalent goods;
    2. the repair of such goods;
    3. the payment of the cost of replacing the goods or acquiring equivalent goods; or
    4. payment of the cost of having the goods repaired; and/or
  2. in relation to services:
    1. the supply of the services again; or
    2. the payment of the cost of having the services supplied again.

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It’s the law



This agreement is governed by the law in force in the State of Queensland, Australia. We and You, and other associated parties, irrevocably submit to the non-exclusive jurisdiction of the courts of Queensland, Australia and courts of appeal from them for determining any dispute concerning this agreement.

If any of these Terms and Conditions of Use are invalid or unenforceable, it will be struck out and the remaining terms will remain in force.

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Specific disclaimers


E-newsletter competitions

The following terms and conditions apply to all competitions advertised through ourbrisbane.com's e-newsletter services:

  • Entrants must be over 18 and not an employee or contractor of Brisbane City Council [the Promoter] or immediate family of same.
  • Winners will be contacted by telephone according to the contact details given on their entry form.
  • If a winner cannot be contacted or does not claim their prize within two (2) business days (excluding public holidays) of the prize draw, the Promoter will redraw the prize until a contactable winner has been located and the prize is claimed.
  • Results will not be published.
  • Entrants are limited to one (1) competition entry per person. Additional entries will be deemed null and void.
  • Entries will be deemed to be accepted at the time of receipt and not at the time of transmission. Incomplete or incomprehensible entries will be deemed invalid. No responsibility will be taken for lost, late or misdirected entries.

Content disclaimer

ourbrisbane.com is not a qualified adviser and this information has been prepared without taking into account any individual circumstances. You should seek advice from a professional adviser before relying on any of this information. This information is provided to ourbrisbane.com by its licensors. ourbrisbane.com has not checked the accuracy of the information and does not endorse the information, nor does it or its licensors accept any responsibility or liability for the accuracy of any information contained on this site.

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