Customer Care

  What is ECO DECT?

ECO DECT is a new technology that reduces the power consumption and transmission power of DECT phones. 

ECO DECT benefits overview 

  • For up to 60% less energy use thanks to an energy-saving power supply
    In comparison to our conventional cordless phones
  • Reduction of transmitting power to almost zero when handset is docked 
    With only one registered handset
  • ECO Mode - for reduction of transmitting power by 80% 
    For all registered handsets – in comparison to when ECO Mode is not activated and our conventional cordless phones. Dependent on distance from base station         
  • Variable reduction of transmitting power according to distance between handset and base station
    For all registered handsets – in comparison to when ECO Mode is not activated and our conventional cordless phones. Dependent on distance from base station. 
How much energy does ECO DECT save?

ECO DECT-based Gigaset phones can cut power consumption by 60% compared to conventional Gigaset handsets. Assuming that a phone is used for an average of 2 hours a day, the switched-mode power supply can cut power consumption by roughly 2 watts (from 3.5 to 1.3 watts). 

Extrapolating that figure for the 39 million households in Germany, for example, annual savings would amount to 80 megawatts. Moreover, fewer raw materials like copper and iron are needed to manufacture a switched-mode power supply than a power supply for a linear handset. 

How does ECO DECT help the environment?

ECO DECT-based Gigaset phones are now supplied exclusively with switched-mode power supplies. They cut power consumption by up to 60% compared with conventional linear power supplies. 

Will Gigaset phones with ECO DECT cost more for consumers?

No, consumers will not have to pay more for ECO DECT-based Gigaset phones. We have ECO DECT-based Gigaset phones in all price categories. 

Is there a radiation risk with ECO DECT-based Gigaset phones?

The international limits for radio wave transmission ensure that there are no risks. Our products fall well below these recommended limits. Further information about the discussion on radio waves and health is provided by the World Health Organization on their website (www.who.int/peh-emf/en) 

Even though there is still no scientific evidence that radio waves emitted by DECT phones are harmful, SHC’s approach is to equip all its Gigaset phones with functions that enable the automatic or manual reduction of transmitting power.  

Will ECO DECT technology impact performance of the phone? 

 No, you can expect the same superior performance in ECO DECT-based products as in all Gigaset phones. If you choose to use ECO Mode, you manually reduce the signal distance by 50%, or to 25 meters inside the home and 150 meters outside..  

Are the inside components of ECO DECT phones  environmentally friendly, too? 

Yes. We’ve ensured that all steps in the production and disposal of ECO DECT and ECO Broadband products are as environmentally responsible and resource-conserving as possible. This starts with a solid, material-saving design and the use of environmentally friendly materials. We use state-of-the-art energy-saving machines and packaging and residual materials are systematically separated and recycled. The design, size and recyclable materials of the packaging play another key role 

As far as logistics is concerned, the focus is on the use of an environmentally friendly means of transport, such as rail or ship, and on the efficient utilization of the vehicles’ cargo space. At the end of the chain, there is also service – here we avoid replacing parts and devices unnecessarily thanks to an individualized repair process. Finally, all remaining electronic waste is disposed of properly. 

What about lead - are your products lead-free? 

Yes. All of our Gigaset products have been lead free for more than two years now.