CSS often fields questions about troubleshooting Exchange 2007 Client Access Server (CAS) publishing rules using ISA Server 2006. The ForeFront TMG team blog has a great post: Troubleshooting OWA 2007 Publishing Rules on ISA Server 2006.  If you Read More

Our friends over at Mactopia.com announced the release of the 12.1.4 update. According to their site, this fixes an issue from the 12.1.3 and scheduling meetings when an Entourage identity is configured with more than one mail account. Check it out here: Read More

This is one of those subjects that keep coming up. A while ago, we had a post on how to troubleshoot error 0x8004010f when downloading an OAB in Outlook. Dave Goldman has been working on updating this guidance with latest tips and tricks and has, after Read More

Recently we have learned that some of our customers that use Recovery Storage Group and add multiple databases to it, ran into the following issue: Recovery configured through Database Recovery Management in Exchange Management Console has and issue with Read More

For a brief period of time on August 9, 2008, a pre-release version of Update Rollup 4 for Exchange Server 2007 Service Pack 1 (KB952580) was inadvertently made available to Microsoft Update, the Microsoft Update Catalog, and Windows Software Update Services Read More

We've recently encountered a small handful of customers who reported mailflow problems shortly after running Exchange 2007's /prepareAD, or after they installed their first Exchange 2007 role (which auto-launches the pre-requisite prepareAD process).  Read More

Just wanted to post a quick note that yesterday we have released a new Scalable Networking Pack (SNP) hotfix rollup package for Windows Server 2003. This is all in relation to a blog post on the subject that we have posted a while ago. Mike has posted Read More

There have been some blogs on VSS backups in the past. Over last few months, we have worked on several cases where troubleshooting VSS was required. Seeing that the documentation around how to troubleshoot this is somewhat lacking, we decided to put together Read More

Enterprise Communications Support (formerly known as Exchange Messaging Support) has recently seen an increase in support incidents around the -519 Jet_errLogSequenceEnd issue. In this blog I will explain this issue in detail, why it may occur, how to Read More

Introduction We have been working on a problem that surfaced with the release of Exchange 2007 Rollup 5. A number of customers reported that some of their Exchange 2007 managed services did not start automatically after Rollup application, however they Read More

Performance analysis and troubleshooting can be a very complex and daunting area with Exchange Server. Being able to quickly and accurately identify and resolve issues requires a thorough understanding of the most interesting and important performance Read More

Recently I came across a situation where it was reported that Connection Filtering stopped working (IPs on the Blocklist and RBLs were no longer being blocked). The solution led me to write this blog to clarify some confusion about "when" connection Read More

EDIT 8/22/2008: Corrected a typo in a "DisabledComponents" registry key name. It's been a while since I've been thinking of writing a blog post about various aspects of Outlook Anywhere that people have been asking questions about. Somehow, Read More

This blog post discusses several top issues seen to date by the Microsoft Exchange Product Support Team regarding the Standby Continuous Replication (SCR) feature introduced in Exchange 2007 Service Pack 1. We wanted to share this information as it can Read More

Recently we've seen some cases in Exchange Support where the error event 623 gets generated immediately at the start of the Information Store service.  So far we've only witnessed this on some Exchange 2003 Servers. Please note that this is specifically Read More