There are many ways in which you, as a public authority, can reap valuable benefits from implementing the requirements of the race equality duty. 

Some general examples are:

• better targeted policies;
• representation of different groups at all levels;
• improvements in perceptions of services, and more satisfaction with services;
• greater confidence in services;
• filling gaps in services;
• better consultation and more participation by service users and members of the public;
• better targeted information about public services; and
• better access to public services.

In terms of policy and service delivery, you will be able to:

• encourage policy makers to be more aware of issues concerning particular groups;
• contribute to more informed decision-making;
• make sure that policies are properly targeted;
• improve the organisation's ability to deliver suitable and accessible services, and to carry out functions so that they meet various needs;
• encourage greater openness in policy-making; and
• increase confidence in public services, especially among ethnic minority communities.

Meeting the duty can also bring considerable advantages to public authorities in terms of their employment functions. It can help you to:

• achieve a more representative workforce;
• attract able staff;
• avoid losing or undervaluing able staff;
• improve staff morale and productivity;
• improve staff management;
• identify and develop good practice; and
• avoid claims of unlawful discrimination.

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