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At Diageo, we invest €50 million every year to ensure the quality standards central to our brands are maintained by a quality support network on the ground across Ireland. Expert teams are available to customers and help to ensure that products are supplied and maintained in first-rate condition. Working in partnership with the licensed trade, control standards cover all aspects of quality including:
- Correct gas mixture
- Consistent dispense temperature
- Clean beer-lines
- Correctly cleaned glasses
- Crafted presentation
Members of the technical support team visit more than 11,000 premises every month. The work of this specialist team ensures the maintenance of quality standards and consumers enjoy a consistent experience irrespective of where or when they purchase our brands. We have developed a customer contact centre for all of our customers throughout Ireland, providing a full range of support, from taking orders to the latest information on sales initiatives. The number is:
Trade Customer Contact Centre 1890 23 08 30
The dedicated consumer helpline is ready to respond to all public queries about our company or our brands and to handle feedback. The number is:
Consumer Information Line 1890 25 00 00 |