Joyent Shared Accelerators do not have a concept of pure mailboxes (i.e. mailboxes and nothing else). Instead, there are users which are always implicit mailboxes (with IMAP, POP3 and SMTP logins), and may take on other optional roles as well:

• SFTP login
• MySQL login
• Subversion login
• WebDAV login

A user may at all times receive mail at USER@SERVER.joyent.us (where USER is the user's login name, and SERVER is the respective hosting server's name). In addition, each user's mailbox may be associated with one or more mail addresses under one or more of domains hosted on your shared hosting account. Mail will be delivered to the user's mailbox by default, unless changed by mail options (see below).

1. Sign in to Virtualmin (see Account logins and important URLs).
2. Select a virtual server from the drop-down in the left-hand navigation (your main virtual server should be already selected when you first login to Virtualmin). The virtual server you select here will be the one that you'll be adding a user to.
3. Click Edit Mail and FTP Users in the left-hand navigation.
4. Click Add a user to this server.
5. For Email address, enter whatever you want to appear as first part of the user's email address). The entire value (e.g. joe@mysite.com) will be the user's primary email address.
6. For Real name, enter a name for your user (e.g. first name and surname).
7. The Password field will already be populated with password for your user. We recommend using the password that Virtualmin has created as they are fairly secure and you should also make a note of this password in case you need it (you can retrieve the password on the same page later on though).
8. If you'd like to set a quota for this user, click Quota and home directory settings, and enter a value in bytes, kb, MB, or GB.

• The Primary email address enabled? option control whether the user should receive mail at his primary email address (the Email address line on the top of the page).
• The Additional email addresses option lists all other addresses (aliases) that the user should be able to receive mail at; these can be under the domain of the current virtual server (alias without @domain is ok), or other domains that are set up on your account, one per line.
• The Send new account email to field can carry another email address that the user/mailbox set up email should be sent to. It will contain mail and SFTP login information for the user.
• Deliver to this user normally - do not forget to enable this option if you use any other of the mail forwarding or handling options, otherwise mail would not be stored in the mailbox at all.
• Forward to other address? - enable to have mail forwarded to mail addresses entered in the input box below.
• Send automatic reply? - enable to have the response entered below automatically sent back to senders of any mail you receive at this address.
• For Minimum time between autoreplies, select the option next to minutes and enter a reasonable delay in the text field, such as 10 minutes. This will prevent an automatic response from being created for someone who has sent more than one message in the given time period (in this case, 10 minutes), which helps avoid creating endless loops.
• For Automatic reply start date and Automatic reply end date, you may set dates when an automatic response should enable (start) and disable (end) itself automatically, e.g. on the days of your vacation.

There are other privileges you can grant to the user under Other user permissions:

• FTP login enabled is actually SFTP access on Joyent Shared Accelerators. The user will be allowed to login over SFTP and upload/download files (to his home directory only by default).
• DAV login enabled creates a WebDAV login for the user (this is the only case where a longform username is used - the user's primary email address, e.g. joe@mysite.com instead of joe-mysite). This option only appears if you have the DAV logins enabled feature enabled for the virtual server.
• Allow access to repositories creates a Subversion login for the user (a shortform username is used here - just the first part of the primary email address, e.g. joe instead of joe-mysite). All Subversion repositories that the user needs access to have to be explicitly selected from the list. This option only appears if you have the DAV logins enabled feature enabled for the virtual server.
• Allow access to databases creates a MySQL login for the user (a shortform username is used here - just the first part of the primary email address, e.g. joe instead of joe-mysite). All MySQL databases that the user needs access to have to be explicitly selected from the list. This option only appears if you have the DAV logins enabled feature enabled for the virtual server.

When you are done configuring the user, click Create to create your new user.

If you have to add many users to your account you can do so easily by following these steps rather than creating each user one at a time.

1. Sign in to Virtualmin (see Account logins and important URLs).
2. Select a virtual server from the drop-down in the left-hand navigation (your main virtual server should be already selected when you first login to Virtualmin). The virtual server you select here will be the one that you'll be adding a user to.
3. Click Edit Mail and FTP Users in the left-hand navigation.
4. Click Batch create users.
5. Create a batch file that lists all the users that you want to create and their permissions. The batch file is just a plain text file with that must list one user per line and each line must be in the following format:

   username:realname:password:ftp-flag:email-flag:quota:[extras]:[forwards]:[databases]

   • For more information on the file format and the batch alias creation process, click Help.. at the top-left of the page.
6. Select Uploaded file and click Choose File to upload your batch file or select Batch lines below.. to enter the same information in the provided text field.
7. Finally, click Create to create your users.

You can edit a user on the same screen as when creating it, just by clicking its name in the list. To delete, either click Delete on the particular user page, or select one or more from the list by ticking the boxes, and click Delete selected users.

Furthermore, you can batch edit users by selecting them from the list and clicking Modify selected users. The various options on the following page will be applied to all selected users.

Failed to save mailbox : The additional email domain 'your-domain-name.tdl' is not managed by Virtualmin (when creating a user mailbox)
You forgot to enable Mail for the domain. You can do this at:
Edit Virtual Server → Enabled Features → Mail for domain enabled?