An Employment Scam in the Financial Services Industry
A Warning for New Grads and Others New to the Financial Services Industry

[Financial Scam Home]

CONTENTS:

Introduction

How The Scam Works

Fighting Back

Contact Author


A List of Some MLMs, Past and Present

A few might more correctly be termed "single level direct sellers," but they are still legally MLMs. Some have been investigated by the FTC; some are no longer in business.

You may search this page by using CTRL+F in your browser window.

1-800-PartyShop
1CellNet
21stNetwork.com
2Xtreme Performance International
4 the Good Life
4Life Research, LC
5LINX
8Point Communications
A Touch of Tahiti
Abundant Health Ltd.
Accentz
Acceris Communications
Achieve Success Team (AST)
Achievers Unlimited, Inc.
ACN, Inc.
AcoMark Concepts Pvt. Ltd.
Act II Jewelry, Inc.
Advanced Health Care Systems / Dean Distributors, Inc. / Cambridge Direct Sales / Medibase
AdvantageMax
Advantage International
Advantage Marketing Systems, Inc.
Advantage Neutraceuticals
AdverWorld
AdvoCare International
Affinity Just-2
Affordable Luxuries
Agent Nation
AIM International
Airlume, Inc.
Albert Konder Collection
Alive International
AlkalineLife.com
All That's Natural
AllAdvantage.com
Alloette Cosmetics
AlphaCom, Inc.
Alpine Industries, Inc.
Amazon Herb Company
AMC Corporation
American Bio Labs Inc.
American Communications Network ACN-
American Dream Nutrition
American Longevity
American Telecom Network (ATN)
AmeriKare
AmeriPlan USA
AmeriReach
AmeriSciences
AmeriTalks.com, Inc.
AMS Health Sciences (Advantage Marketing Systems)
AMSOIL
Amway / Quixtar / Alticor / Team of Destiny
Annása
Aqua America
Aqua Genus
AquaSource
ARAS Tiernahrung
Arbonne International, Inc.
Ardyss International
Array International
Art and Soul in the Home
Art Finds International
Artistic Impressions, Inc.
Ascend Technologies International
Ashley's Garden
Assured Nutrition Plus, Inc.
AtHome America, Inc.
Avalar Real Estate & Mortgage Network
Avalar Real Estate Alliance / Avalar Real Estate & Mortgage Network
Avon Products, Inc.
Awareness Corporation
AyurVida
Azante Jewelry
Aztech Financial
Bacchus Weinhaus
Bausparkasse Mainz
Bead Retreat
Basic Energy & Affiliated Resources, Inc.
Beat The System
BeautiControl
Bel'Air
Bessemer Sales
Big Bang Infonetwork Pvt. Ltd.
Big Book Direct
Big Co-op.com
Big Enough
Big Planet (NuSkin Enterprises)
Big Yellow Box
BigDot1
Bimini Essentials
Binney & Smith At Home, LLC
BioCrave Health Products
BioGenica
Biometics International, Inc.
Birthday Shack
Bittersweet Candle Co.
BizNas.com
Blessed Hope Communications
Blue Strawberry Bath
Bobri
Bodies Best International
Body Electric
BodyExtreme
Body Shop at Home
Body Soul Elements
Body Wise International, Inc.
Bodyguard Technologies
Books and Beyond, Inc.
Boudoir Bliss
Brain Garden
Bright Minds
Brown Bag Gourmet
Cabouchon International
Cajun Country Candies
Cambridge Diet
Cantralliance
Canyon World Quest
Carico International, Inc.
Cashcard Worldwide
CellTech
CenterSource Life Systems
Cera Bella
Changes International
Changes International, Inc.
Charitable Partners
Charmed Moments
Charmelle
Cherish Designs
Chesapeake Bay Company
Chez Ami
Claudia Jean
ClayTime Inc.
Clear Your Credit, Inc.
Close to My Heart
Club Depot
CoffeeFair
CoffeeFirst LLC
Cognigen
Color Connections
Comforts of Home
Concorde Group
Cognigen
Conklin Company, Inc.
Consumer 1st
Cooksey Keepsakes
Cosway Phils, Inc.
Country Bunny Bath & Body
Country Charm Candle & Soap Co.
Crafty Kids Pty Ltd.
Creative Memories
Creative Network International
Creative Photo Concepts
Credit Development International
Custom Corner
CyberWize.com
Daisy Blue Naturals, LLC
Darswinkle's Delights
Data Life Associates
Data Process Marketing (DP Marketing)
Debt Free America
Deesse International Gmbh
Delfin International
Demarle At Home, Inc.
Desire Parties
Destinations By Mava D.
Destiny Telecomm International
DeTech, Inc.
DHS Club
Gigital Dynamix (Trillion Dollar Trend)
Diolink
Diotek India Limited
Direct 2U Fashions Pty Ltd
Direct Educational Technologies India, Ltd.
Discovery Toys
Discovery Toys Inc.
Do Re Me
Doncaster
Doodles Direct
Dr. Glass Window Washing
Dream Impressions
DS-MAX U.S.A. Inc.
Dudley Products
DWG International
Dynamic Essentials
Dynamic Freedom, Inc.
Dynamite Marketing
E. Excel International
E Learn Express
Earth Essence
Earth Tribe
Easy Way
EcoQuest International
Eden River
Education Explorations
Eismann International Ltd
Elearnexpress.com
Electrolux LLC
Elements Home Spa
ELIXIR-HEALTH
Elysee Cosmetics
Empower Net
Enchanted Potions
Enchanted Scents & Potions by Design
Energy Release
eNewLife
Enjo Ltd
Enliven International Inc.
Eniva Corporation
Enrich International
Entertain With Ease!
Enviro-Tech International
E'OLA International
EonDeck.Com, Inc.
Equinox International / Trek Alliance / Advanced
Marketing Systems / BG Management
Espial USA
Essante Corporation
Essentially Yours Industries Inc.
eStarNetwork
Esteem Jewelry
Ethnic Expressions
Euphony Communications
EverydayWealth
Excel Telecommunications / Vartec Telecom
Executive Connections Network
EXOVAP Ltd.
F.A.I.T.H. Company
Family Health Network
Family of Eagles
Fantasy Lady
Federal Financial
FemOne
Fifth Avenue Collection, Ltd.
Filway
Firestone Farms Down Home
First Fitness
First Marketing Group
Five Star Auto Club
Flight of Fancy
For Your Pleasure, Inc.
For More International
Forever Living, L.L.C.
Forever Living Products International
ForMor International
Fortuna Alliance
Fortune Hi Tech Marketing
ForYou, Inc.
Free Network
Freedom One Services
FreeLife International
Freeway 100
French Rags
Frozen Lease
Fuel Zone
Fuller Brush Company
Fun For Life Club
Fun Quest of America
Funky Diva Shop
Furnished Garden
FutureMart
FutureNet, Inc.
Future World Corporation
Gabby Goodies
Gano Excel
GemCap Equity Management, Inc.
Genesis Today, Inc.
GetGasFree Marketing Group
Get the Word Out
Glass Bracelet
Giving You Credit, Inc.
Global Assistance Network for Charities
Global Communications Solutions Inc.
Global Community
Global Health Trax
Global Interactive Investment Club
Global Network Marketing, Inc.
Global Prelaunch
Global Prosperity Group /
Global Prosperity Marketing Group
Global Wellness Club
GlobalTelework
Globestar
Going Platinum, Inc.
Gold Canyon Candle
Gold Unlimited
Golden Neo-Life Diamite International (GNLD)
Golden Pride, Inc.
Goldiger Marketing
Goldshield Elite / Changes Intl.
Goldshield Group Ltd.
Good Books & Company, LLC
Good Life International
Good Nature Company
Good to Grow Garden Outfitters, LLC
Gourmet Coffee Club
Great Life Products
Greta's Bake at Home Cookies
Hawaii HerbalTech Corporation
HB Products
Health Dyamics Research Company
Health Voyage
Health-Mor
Healthy Outlook
Healthy Steps
HealthyPetNet
Henn Workshops
Herbalife / Newest Way to Wealth
Heritage Health Products Company
H.I.D. International
High Opportunity Petroleum Enterprise (HOPE)
High-Tech Safety
Higher Ideals
Highlights-Jigsaw Toy Factory, Ltd.
Holbrook Cottage, Inc.
Home & Garden Party
Home Business Group
Home Interiors & Gifts, Inc.
Home Owners Network Club
Homemade Gourmet, Inc.
Hsin Ten Enterprises USA, Inc.
HTEUSA
Hy Cite Corporation
ICR Services, Inc
Ideal Health
iKobo, Inc.
Immunocal
Immunotech Research, Ltd.
Imn Dot Com Pvt. Ltd.
In Touch Communications and Networking Inc.
Incredible Products
Infinity In'l Health & Beauty
Infinity2
InnerLight Inc.
Inside-n-out
Integris Global, LP
International Heritage
International Metals & Trade
International Teamworks Inc.
IONYX International
Iron Curtain Labs
ISPVIP.Biz
Jafra Cosmetics International, Inc.
Janglefish
Jeunique International, Inc.
Jewelry at Home
Jewels by Park Lane
JewelWay
Joielle LLC
Joy Enterprises
JS Homestyle, LLC
Jurak Corporation Worldwide
Just Add Guests
Kaire International / Kaire Nutraceuticals
KareMore International
KingsWay
Kirby Vacuum
Kitchen Fair
Lady Remington Jewelry, Inc.
Ladybug Garden Parties, Inc.
Lametco Int.
Latasia & Company
L'Bri Puren Natural
Le Club Privé
Le Gourmet Gift Baskets Inc.
Le Natural Int'l
Legacy for Life, Inc.
Legacy USA
Lia Sophia
Liberty Financial of North America Inc.
Life Dynamics
Life Force International
Life Plus International
Life Prints
Life Sciences Products, Inc.
Life Sciences Technologies
Lifestyles International
LifeTek
LifeTrends International
Links Worldwide Inc.
Living Scriptures, Inc.
Longevity Network, Ltd.
LR International
Lunesse
Luxelle International Inc.
Lyon Legacy
Magic Learning Systems
Magnus Enterprises
Mannatech, Incorporated
Market America, Inc.
Marpé International
Mary Kay, Inc.
Matol Botanical International
MAXXIS Group, Inc. / MAXXIS 2000
Melaleuca / The M.O.M. Team
Metabolife International
Metrin Life USA, Inc.
MILLIONAIRES GROUP
Momentum Nutrition & Health
Morganics
Morinda, Inc
MPAD Technology Group, Inc.
Multi-Pure Drinking Water Systems
Muscle Dynamics Fitness Network, Inc.
Musical Magnets
National Companies, Inc.
National Safety Associates (Juice Plus+)
Natural Bodylines
Natural Connections
Natural World
NaturaLab
Nature's Aromatherapy
Nature's Gold
Nature's of Scandinavia
Nature's Own
Nature's Sunshine Products
Nature's Wealth
Nebullis Network
Nefful U.S.A., Inc.
NEFX
NestFamily
Nettincome.net Limited
NeuroGenesis, Inc
New Image International, Inc.
New Sun Health
New Vision International, Inc.
New Vision USA, Inc.
Neways International
NexGen3000.com, Inc.
Nexx, LLC
Nikken Global, Inc.
Noevir USA, Inc.
Northern Lights at Home
Nouveau Riche
NOVAGENIX
Nove Chrome
NQI
NSA
Nu Creations, Inc.
Nubotanic Int.
Nueworld.com Commerce, Inc.
Nugenix
Nu-Life International
Nu-Med, Inc.
NuSkin / Big Planet / Pharmanex / Photomax Studios
NutriCare International
NutriHealth USA
Nutrimetics By Avalla
Nutrimetrics North America
NutriSystem Direct
NutriTech
Nutrition For Life
Nutronics International / The Coral Connection
Oasis Wellness Network
OmegaTrend
Omnitrition International
Open Invitation From House of Lloyd
Oragen International
Orbit the Talking Computer
Organics Made Easy
Oriflame U.S.A.
Oro Club
Outback Secrets
Oxyfresh Worldwide, Inc.
P.M. International
Pangea Ltd.
Paradigm Health International
Paramount Technologies
Partners in Vision International, Inc.
PartyLite Gifts, Inc.
Passion Parties, Inc.
Passport
Performance Plus Nutritionals
Petra Fashions, Inc.
Pharmalliance
PHD Products
Physicians Research Laboratories
Pinnacle Plus
Pioneerbizz.com
Pola USA, Inc.
Popular Club, Inc.
Power 2 Marketing LLC
Premier Designs, Inc.
Premier Health Link
Pre-Paid Legal Services®, Inc.
Primequest International
Primerica Financial Services (PFS) / AL Williams
Princess House, Inc.
Pro Monde Travel
Pro-Ma Systems
PRONET INC
PS I Love You
Publifacil
Purchase Plus Buyer's Group
Purely Gourmet LLC
Qi Technologies
Qual-Life
Quantum Leap
Quest Group International
Quest IV Health Products
Quiet Places
R-Garden Internationale
RDAY, Inc.
Rainbow Enzymes Inc.
Rainbow Vacuums / Rexaire
Regal Ware, Inc.
Reliv International, Inc.
Rena Ware International, Inc.
Retire Quickly Corporation
Re-Vita
Rexaire, Inc. (Rainbow Vacuums)
Rexall Showcase International
R-Garden Internationale
Richmont Direct
RightLife
Rocky Mountain International Silver and Gold, Inc.
Royal BodyCare, Inc.
Saladmaster, Inc.
Scentura Creations
SciMedica
Seaborne, LLC
Seasilver USA
Sea Energy
Self Indulgence
Send Out Cards.com
SeneGence International
Sensaria Natural Bodycare, Inc.
Shaklee Corporation
Shape Your Future
ShapeRight
Share the Wealth
Silpada Designs
Six Figure Income / SFI Marketing Group
SkyBiz
SkyQuestCom
Smart-Mart, Inc.
Soaring Eagle Ventures
Soteria Corporation
Southern Living at Home
Sparks International
Spedia
Sportron International
Stampin' Up!
Stanley Home Products
Starlight International
Strategies for Success
Streamline International
Sunrider International
SupraLife International
Sureal International
Symmetry Corporation
Symmetry Direct
Symmetry International
Synergy WorldWide
Tahitian Noni International / Morinda
TARRAH Cosmetics, Inc.
Taste of Gourmet
Tastefully Simple, Inc.
Tel-a-Nation.com
Telehop
Telephone Information Systems (Pleasure Time)
TeleWrx / Converge Global, Inc.
The Art of Better Living
The Body Shop At Home
The Brain Garden
The Claudia Jean Collection
The Comforts of Home, Inc.
The Country Peddlers & Company of America, Inc.
The Fuller Brush Company
The Furnished Garden
The Glass Bracelet
The Good Nature Company
The Homemaker's Idea Company
The Kirby Company
The Longaberger Company
The Mentor Network, Inc.
The National Companies
The Pampered Chef, Ltd.
The Peoples Network
The Right Solution
The Southwestern Company
The Story Teller
The Topline
The Traveling Vineyard
The West Bend Company
Tianshi Health Products, Inc.
Tidal Wave
Tomorrow's Treasures / Memory Bank
Totally Tropical Interiors, Ltd.
Toward Ultimate Financial Freedom
Transform America
Travelogia
TravelOne International
TrendMark International, Inc.
TriLokin International, Inc.
TriStar Enterprises, LLC
TriStar Online Sales Corporation / Suble Energy Solutions
True Wealth Creations
Tupperware Corporation
Turning Point
TuRobotNetwork
Two Sisters Gourmet
Ultra Corp
Unicity International, Inc.
Unicity Network, Inc.
Unique Solutions
Universal Direct
Usana Health Sciences, Inc
Usborne Books At Home
Vantel Pearls in the Oyster
Vaxa International
Vector Marketing / Cutco / Alcas Corp.
Viamore Corporation
Vibrant Performance
Vision For Life International
Visions Group of America
VisionQuest
VitaBorn
Vita Craft Corporation
Vitalife2000
Vitality Corporation / LifeChoice Corp.
Viva America
Viva Life Science, Inc.
Viviane Woodard Skincare
VM Direct
Vorwerk USA Company, LP
Voyager Group Inc.
Wallstreet Prophet
Wardson International
Warm Spirit, Inc.
Watkins Incorporated
Waves International
Webs to Multilevel
Weekender USA, Inc.
Wellness Associates
Wellness International
Wellness Premium Plus
West Bend Cookware
Wicker Plus, Ltd.
Wildtree Herbs, Inc.
World Book, Inc.
World Class Network
World Games - WGI
World Marketing Alliance (WMA) / World Financial Group (WFG) / National Lending Corp. (NLC) / Aegon Financial Group World
World Perfume
WorldxChange Corporation
WQdirect.com
XanGo LLC
Young Living Essential Oils
Youngevity, Inc.
YourNetPlus.Com, Inc.
Youthflow Corporation
Yves Rocher Direct Selling
zWallet
ZeBlooms, Inc.

Believe me, there are many, many more. There's one starting up and one going out of business every minute, so it isn't worth keeping the above list up-to-date. That list doesn't even include the many, many companies utilizing MLM structures and practices who do not fit neatly under the current MLM legal classification. See sources below for more MLMs.

Some Sources: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12 www.ftc.gov, www.sec.gov
A good searchable alphabetical list of MLMs, including many not listed on this page, is HERE.

 

 

Links and Resources

(NOTE: If you stumbled in the back way because you were searching for info on MLMs [multi-level marketing organizations] or SALES JOBS [particularly in the financial, real estate, personnel staffing, or auto rental industries], then you might as well read this entire site from the beginning -- much of it applies to you as well.)

Links are provided for the visitor's convenience. Inclusion or exclusion of a link implies neither endorsement nor condemnation of its subject or source. Link lists are by no means all inclusive. Feel free to utilize the "Networking" page as well, which includes Message Boards you may search.

Index of Links

I. Books on the Financial Industry
II. Reporting Fraud / Legal
III. Research Your Company


READ THESE 3 SECTIONS IF NOTHING ELSE!
IV. MLMs
V. Complaints Against MLMs Outside Financial Services Industry (large section -- note complaints!)
VI. Complaints Against Specific Financial Services Companies (many of these companies share the same complaints as MLMs.)



VII. Other Links. This page is growing, so I'll drop them here till I get a chance to organize them.

I. Books on the Financial Industry

Just a few, feel free to suggest some. If you're really on a budget, you can try getting them from ebay. Links below go to Amazon.com, which has used books for sale as well.


II. Reporting Fraud / Legal

  • Reporting Fraud.
    • Federal Trade Commission (FTC). Submit a complaint about a company. Protects consumers against fraud and has an interest in stopping illegal pyramid schemes. While the FTC does not resolve individual consumer problems, your complaint helps them investigate fraud and can lead to law enforcement action.
    • Better Business Bureau. Complaints against a company can earn it an "unsatisfactory" rating in the locality in which it was reported. Keep in mind that the main purpose of the BBB is to resolve complaints against businesses, not condemn them.
    • FINRA - File A Regulatory Tip. (FINRA used to be NASD.) Perhaps you have knowledge of illegal practices by a manager, or your commission checks have been withheld for one reason or another. If you are aware of unfair practices or specific instances of abusive conduct or rules violations in the securities industry, FINRA wants to know about it.
    • SEC (Securities & Exchange Commission) - File a Complaint. Attorneys in the Division of Enforcement evaluate information and tips concerning violations of the federal securities laws.
    • IRS - Report Tax Fraud. If you believe a firm is misclassifying its employees as independent contractors, you may file a tip. If you feel you've been misclassified as an independent contractor to your detriment, submit form SS-8. The IRS can audit the firm and impose heavy fines on those caught misclassifying employees as well as save you paying taxes you aren't liable for to begin with.
    • YOUR STATE'S DEPT. OF REVENUE - Report Tax Fraud. As above. Links to all are here.
    • YOUR STATE'S DEPT. OF INSURANCE - Report Insurance Fraud. Links to all of them are here. For insurance-related issues, contact your state's Department of Insurance. Examples of insurance fraud that might be reported would be inducing policyowners to lie on their applications in order to influence rates, or even using private information from those applications to recruit the policyowner as a rep (yes, it's happened).
    • YOUR STATE'S UNEMPLOYMENT OFFICE - Obtain Unemployment Benefits. Ask for determination of employee classification (employee and not independent contractor) so you may obtain unemployment benefits. Each state sets its own standards for determination. Links to all states are here.
    • YOUR STATE'S DEPARTMENT OF LABOR - Report Labor Violations. List of them here. Report possible misclassification of employee as independent contractor, ask for a determination.
    • YOUR STATE'S ATTORNEY GENERAL - Report Legal Violations. Links to all of them are here. Report suspected fraud to your state's Attorney General, who can investigate and prosecute possible illegal pyramid schemes (those fall under CONSUMER PROTECTION).
    • EMPLOYMENT AD MEDIA. IMPORTANT! If you were recruited through a newspaper or online job search site, report the exact nature of the deception occurring within its media. Most media feel a public responsibility to remove fraudulent job postings and will do so if enough complaints are received. (See Monster.com's policy here.) Many media guidelines state that a job advertiser must offer bona fide employment, not an independent contractor or commission gig (these must be posted under "business opportunities" or "sales positions"). Remember, scammer firms cannot remain solvent if they cannot recruit, so your participation in this can aid in shutting them down when other regulatory actions fail or take too long in catching up.
  • Legal: Activism. Feel free to mention this site, "An Employment Scam in the Financial Services Industry" at http://www.armydiller.com/financial-scam.
    • U.S. House of Representatives. Find your local legislator. Write to him or her in support of legislation that will protect consumers of jobs against businesses that misrepresent opportunities.
    • National Association of Attorney Generals. Locate your state's attorney general. Write to him or her in support of legislation that will protect consumers of jobs against businesses that misrepresent opportunities.
    • The "Anti-Pyramid Promotional Scheme Act of 2003" (HR 1220). Support modification of this bill to protect consumers of jobs against businesses that misrepresent opportunities. Beware deceptive language!
      • Pyramid Scheme Alert does NOT support the "Anti-Pyramid Promotional Scheme Act of 2003" bill. See also this page. Promoted by the DSA, tricky language is:
        • "'Pyramid scheme' means any operation in which a participant gives consideration for the right to receive compensation that is derived primarily from the recruitment of other persons as participants into the operation rather than from the sale of goods, services, or intangible property to participants or by participants to others." Opponents point out that the bolded language effectively legalizes product-based pyramid schemes and renders meaningless the FTC's 1979 "Amway Safeguards" ([...] "the '70% rule' and '10 customer rule' are meaningless if commissions are paid based on a distributor's wholesale sales [which are only sales to new recruits], and not based on actual retail sales"). The argument here is that MLMs that sell only to downlines have far more incentive to recruit in order to get rich off their downlines' backs (as with a pyramid scheme) than to actually sell products to the public at large. Fight to defeat this bill as it reads.
    • Florida Senate Bill 2648. According to PyramidSchemeAlert.com: "Virtually identical to a bill recently defeated in Utah [the defeated HB 269], SB 2648 would actually legalize pyramid schemes." Contains objectionable language similar to HR 1220 above. Florida residents, fight to defeat this bill as it reads.
  • Legal: Prosecution.
  • Legal: Defense.
    • California Anti-SLAPP Project. Find out how to protect yourself against "Strategic Lawsuits Against Public Participation." Includes list of states with anti-SLAPP laws.
    • MlmSurvivor.com Article on "SLAPPs". Interesting examination of Amway's attempts to protect its image. Supports argument that a company need only name or continue to name critical website operators as defendants in unrelated cases to drain their finances and force closure of their sites. All cases were dismissed, but most site operators closed their sites.
    • The Anonymous Internet Foundation, Inc. May be able to help SLAPP targets obtain legal representation, even on a pro bono (for the public good) or reduced fee basis. Update 2009: Site does not appear to be maintained but is still active.

    See the Networking page for a list of message boards you may use to complain about your firm as well.


III. Research Your Company

  • IRS Criteria for Independent Contractors vs. Employees. Make sure your firm has classified you correctly. Ask the IRS to make determination by filling out Form SS-8.
  • Local Courts. If you've got an inkling that the firm could be crooked, don't miss this step. Call the court in the firm's jurisdiction and ask the clerk to look up cases in which the firm's name is mentioned. A large number of cases could certainly indicate trouble. A case with a large number of plaintiffs could be a class-action suit. Some courts provide past court cases free online. For others, you can request print copies for a reasonable fee. It's public record. (Unfortunately, a firm can use a plaintiff's "independent contractor" status to get out of being named in the lawsuit, so you still might miss any signs of wrongdoing.)
  • SEC's Investment Advisor Public Disclosure site (FIRMS ONLY). Do the "Investment Advisor Search" on your firm. Note any marks on their "Disclosure Reporting Pages."
  • SEC (Securities & Exchange Commission). Use the "search" function to research your firm. Be sure to put the firm's name in quotes. Note any regulatory actions. If you're interested in a bit of background about the SEC, check out Reality at the SEC (sorry - site temporarily down September 2005). The author worked for the SEC as attorney, offers opinions on why it is so difficult to shut down scammers. Fascinating site from a former insider.
  • NASD (National Association of Securities Dealers) (NOW FINRA) (Individuals & Firms). Look up your firm or broker and make sure they are registered in your state (use FINRA's Brokercheck). If the broker offers securities and yet is not listed at all with the NASD, BEWARE. If you will be paying for licensing, check FINRA's rates for licenses you need and don't overpay for hidden training fees.
  • Better Business Bureau. The Better Business Bureau is not necessarily a good source for learning about a company's reputation with employees, but you can learn how the business treats its clients. Complaints stay active for a very short period of time, however, and full individual complaints are not publicly searchable. At worst, the company gets an "unsatisfactory" rating, and then only in the locality in which it was reported. BBBs are discrete localized entities, not a single national watchdog entity. Keep in mind that the main purpose of the BBB is to resolve complaints against businesses, not condemn them. (A negative opinion of the BBB can be found in the red link text on this RipOffReport.com page -- it alleges that BBB membership is bought, not earned.)
  • Switchboard.com. Locate people you worked with at the firm to get their stories. You may not be alone.

    See the Networking page for a list of message boards you may use for research as well.

    Also check Section VI. (Complaints Against Specific Financial Services Companies) below to see if your company has earned its own critical website(s). You may want to add your own complaints there.

  • Search the Internet. Don't forget that you can target search results better by including the company name in "quotes". If you suspect the business is unethical, do a second search including words such as 'scam', 'fraud', or 'lawsuit' after the quoted company name. However, keep in mind that many websites are forced to close by the companies they're complaining about (SLAPP lawsuits), so the Internet is a shaky way to find complaints!

Google


IV. MLMs (multi-level marketing organizations)
Also called: network marketing, direct marketing or direct sales, matrix marketing, viral marketing, referral marketing, dual marketing, consumer direct marketing, "home-based businesses".

My Opinion on MLMs (and companies operating like MLMs)

This site was not designed to be specifically an MLM bash site, but one cannot help but note that even "reputable" MLMs have been unable to escape stinging criticism and even lawsuits from unhappy recruits and consumers. Recruits' feelings about MLMs are shockingly polar. Those who love MLMs appear to me to be: still in the earlier stages of positive emotion whipped up by their upline and organizations; earning a little and unwilling to give up hopes of riches; satisfied with a small supplemental income if they in fact aren't continuing to lose money every month; or one of the overwhelmingly small number who are making an income of any substantial size. Their most common defense of their company is that those who fail "didn't try hard enough." Those who hate MLMs are generally those who "failed" and feel absolutely betrayed when even the most modest dreams promoted by the company don't pan out after they follow the plan diligently, their back-breaking hard work often leaving little more than destroyed finances and shattered familial/social relationships.

MLMs often have fantastic sales volumes, but I tend to believe the only reason they are able to attain those volumes is by continually mining new recruits by setting unrealistic expectations (for the vast majority). If product is moved, it appears to be because of pressure to make sales goals by obtaining mercy/trust sales to friends and family and other downline recruits with the same goal, not because the product has value on the open market. MLMs are able to avoid shouldering the cost of their sales force (salaries/wages, taxes, insurance, etc.) by classifying them as "business owners" or "independent contractors", often by promoting "fantastic" tax write-offs, independence, and dreams of wealth to them while slurring traditional brick-and-mortar businesses. (For the record, the IRS says you can't generally operate an unprofitable "business" out of your home with the "hopes" that it will pay off, and then deduct the cost and operation of a personal residence/home office; pay your family as employee write-offs; write off the family car; deduct travel, meals, and entertainment under the guise that everyone is a potential client; etc. See here.) Many "individual business owners" (IBOs) not only buy the products but are encouraged to pay for the company's "motivational" conventions and materials in order to "build their businesses". Additionally, MLMs are often able to dodge costly legal actions, holding the IBOs responsible for infractions. The loss of an IBO doesn't hurt, since that IBO's downline is simply reabsorbed, and recruiting is constant anyway. Traditional expensive advertising costs are minimized or eliminated. I am not surprised when MLMs show up in Inc. Magazine's 500 fastest-growing privately held companies list (The Inc. 500) or Fortune Magazine's list (The Fortune 500) or, if in the insurance industry, they rate well on A.M. Best's financial strength list for some years. (Search The Inc. 500 here; search A.M. Best here. Fortune's lists are available only to subscribers.) They tout this as an incredible honor, but keep in mind how they're doing it.

MLMs sell (or have sold before they went bankrupt) most everything you can think of: vitamins and herbal supplements, cosmetics, perfume, clothing, lingerie, jewelry, real estate, internet service, computers, phone service and phone cards, insurance, securities, toys, legal services, auto rentals, foods, beverages, pet supplies, travel services, water filters, vacuum cleaners, greeting cards, art, candles, cutlery, cookware, security systems, books, encyclopedias, and even ostrich farms! One would think that the incredible savings on overhead would allow MLMs to sell these products for far less than same class retail products, but I personally have yet to see that be the case. MLMs must pay many layers of commissions on their products instead, and that comes out of the buyer's pocket. Many MLMers find their products difficult to retail because buyers find them too expensive, or have never heard of them, or find them to be of an inferior quality, so the main if not only source of buyers is not retail customers but either other MLMers attempting to build businesses or friends and family buying just to help those MLMers build businesses.

Even then, note that these "business owners" do not really own their own businesses and have far less control than they are led to believe. Any behaviors that the MLM deems "infractions" risk the recruit's losing his business and having his downline reabsorbed. His "business" does not exist apart from its relationship with the MLM. (Review the "Independent Contractor?" section of this site.)

Note that in 1990, only 25% of the Direct Sellers Association's (DSA) members were multi-level, as opposed to the traditional single-level (Source). As of 2005, over 77% of DSA members were multi-level. It makes sense to go multi-level -- there is a greater chance of profit when your sales overrides extend several or many levels down (or even indefinitely), instead of one level as with single-level direct sales organization. However, multi-level also puts more stress on recruiting downlines so higher-up participants retire early and rich instead of retailing single-level to non-MLM participants. It also encourages turning a blind eye to market saturation such that the lower levels never have the chance to "get rich", in effect threatening collapse of a pyramid built on unattainable dreams and not retail sales.

The 1979 FTC ruling on Amway required the "10 customer rule", or that a distributor must sell to 10 retail customers (not other distributors) per month to qualify for a performance bonus, in order to establish that sales were not simply fueled by dreams of riches as is characteristic of a pyramid scheme. However, a senior manager of Amway’s distributor relations section acknowledged that bonus checks get paid to distributors who have no retail sales and that it was up to the Direct Distributor to decide if this rule should be enforced (Source). Amway in effect is relying on the independent contractor status of distributors to shield itself; after all, it's their business.

Once a company has been an MLM, it appears to be hard to compete selling traditional retail. Distributors don't want to compete with retailers and regard any company attempts at retailing as backstabbing. Avon dabbled briefly with it before distributor backlash changed its mind (Source). According to mlmWatchdog.com, Tupperware's more aggressive 2003 experiment with selling through Target stores backfired -- sales plummeted as distributors defected. This only tends to lend further credibility to my theory that many MLM products cannot compete on their own merits in the open retail market; it must be the "business opportunity" that pushes sales. The product might be a fine high-end product or absolute rubbish, but on the open market its demand is equalized.

The simplest solution in my opinion for stamping out pyramid schemes of ALL sorts, should legislators finally demonstrate some brains, guts and integrity, would be to outlaw sales structures that sales commission overrides more than one level deep altogether instead of creating more enforcement work for already-overextended tax-supported regulatory and law enforcement agencies, as essentially happened in the 1979 FTC ruling on Amway. This would ensure that market saturation is accounted for so that overwhelmingly unattainable dreams of riches cannot drive the business; the focus would return to retail sales, as it was with single-level direct sales. Hand in hand should be legislation requiring that new recruits be paid a base salary (not draw!) plus commission in order to eliminate the abuse of reps as misclassified independent contractors. If the business's focus is the sale of its products, it should shoulder related expenses and responsibilities instead of foisting them onto inexperienced reps who don't understand the ramifications. That includes advertising (and not relying on the reps' friends and families for sales) as well. Yes, this would be essentially the end of MLM and a return to business as usual.

In short, I believe many MLMs (and MLM type companies) are simply distribution systems that cost the company next to nothing to run and falsely inflate its sales volume and bottom line, often selling as many dreams and motivational baggage as products. The past 30 years have seen an explosion in MLMs and other businesses eager to assimilate MLM elements for the same benefits. While MLM may have once been a good method of reaching small out-of-the-way markets, I am extremely leery of any company that utilizes any form of it in order to move product today.

Here are some websites about MLMs, some pro, some con.


V. Complaints Against MLMs Outside the Financial Services Industry

Your firm may not call itself an MLM, but if it utilizes any MLM practices (commission-only direct sales to mainly friends and family, bonuses to recruit others; and baser practices such as ongoing training programs and training materials that recruits are pressured to pay for, cattle-call interviews/inductions, misrepresenting the average income of reps to attract recruits, a cultic atmosphere that discourages "negative influences", etc.), it may share something in common with the following companies: a similar pattern of complaints.

This list is by no means exhaustive regarding companies or lists of complaints against them, but it's quite a large list in itself. Company links go to their official sites for balance.

  • ACN, Inc. - (sells telecom services)
    • Exposing the Truth About ACN MLM. Alleges: misrepresentation of business opportunity, average (expected) incomes, chances of "success"; cult mentality; promotion of abuse of friendships.
    • Scam.com message board thread. Long thread alleges: high pressure sales tactics; salespeople seem desperate; deceptive advertising; only way to make money is to recruit; cult mentality; high dropout rate; inferior products, training, and customer service.
    • The Millenium Project has a page on ACN. Alleges: deceptive advertising; Canadian regulatory authorities charged ACN with illegal pyramiding; Australian authorities ruled ACN an illegal pyramid; ACN attempted to silence website with SLAPP suit.
    • MLMWatchdog.com has a page on ACN with the headline: "MLM ACN Australia Shortest Launch and Shut down in History". Site is Pro-MLM.
  • Amway / Quixtar / Alticor / Team of Destiny - (sells variety of products; its old staple was soap/detergent)
    • The Skeptic's Dictionary. Page critical of Amway. Note allegations of: fantastic income appearances represented to recruits at rallies; only the "elite" will succeed; recruit's income increases are based on overrides on his sales force; reference to cult-like mentality or atmosphere; "Friends & Family List" is main "prospecting" tool.
    • mlmSurvivor: Amway vs. Critical Websites. Mentions examples of alleged SLAPP suits in which Amway continued naming critical websites as defendants in an apparently unrelated case, ultimately forcing those critics to close their sites.
    • A 1986 FTC Order determined that Amway had violated its 1979 FTC Order against making earnings claims for its distributors without disclosing actual average gross income figures.
  • Avon - (sells cosmetics)
    • A 7/1/2004 PRNewswire article discusses a recent court case which accuses Avon of "channel stuffing", or artificially boosting its financial bottom line by charging for and shipping unordered products to sales representatives. Suggests an allegation of misrepresentation of realistic average (expected) income and artificial boosting of sales figures. In August 2004 the California Court of Appeals dumped the case but then reinstated it on appeal in May 2005.
  • Discovery Toys - (sells educational toys)
    • This iVillage thread (2 short-ish pages) contains a few complaints implying misrepresentation of realistic average (expected) income, discomfort of friends and family as sales targets. Most of the pro-company posts sounded to me like people in the early "emotionally charged" stages common to MLMs and almost invariably include their Discovery Toys websites, appearing to use the message board in desperation for recruiting or sales.
  • Equinox International / Trek Alliance / Advanced Marketing Systems / BG Management - (sold water filters)
    • This 1996 Santa Clara Valley Metro article recounts (though rather sensationally) several stories of failed reps who alleged: cult mentality; misrepresentation of realistic average (expected) income; heavy debts incurred by travel and other expenses encouraged in a "fake it till you make it" program; music before group interviews is purposely loud to discourage conversation (negativity).
    • Was shut down by FTC in April 2001 as an illegal pyramid scheme; the Trek Alliance version was shut down in 2003.
  • Excel Telecommunications / Vartec Telecom - (sells long distance service)
    • This ComplaintStation.com thread (website no longer valid) alleges: misrepresentation of realistic average (expected) income. Note the replies by Excel supporters, which boil down to the usual: "You have a bad attitude"; "You didn't try hard enough".
  • Health-Mor / FilterQueen - (sells vacuum cleaners & air purifiers)
    • This blog alleges: misrepresentation of job description; recruits must provide own first 10 leads before receiving any from company; abuse of trust relationships in selling to friends & family; misclassification of employees as independent contractors.
  • Herbalife / Newest Way to Wealth - (sells vitamins)
    • This complaint describes one woman's experience, which alleges: front-loading of expensive inventory with a misleading refund policy; a cult atmosphere; misrepresentation of realistic average (expected) income; sales to friends and family (the only sales she made); high-pressure recruiting tactics.
    • Herbalife settled a 1986 lawsuit filed by the California Attorney General. Allegations included questionable claims made for products.
    • Related companies or divisions are Big Planet, Pharmanex, & Photomax.
    • Cockeyed.com has an amusing article in which the author muses about Herbalife's MLM format, market saturation, and the many "Lose Weight Now - Ask Me How" type signs distributors plastered (illegally) all over Sacramento.
  • Mary Kay - (sells cosmetics)
    • See post #2 in this rather scathing ComplaintStation.com thread (website no longer valid) -- allegations are exaggerated but may be pared down to: misrepresentation of realistic average (expected) income; sales to friends and family; "warm chatter" with strangers to generate leads; encouraging front-loading of inventory "to succeed" (earn promotion levels) and high-pressure sales tactics; salespeople must pay to go to cultic pep rallies.
    • MKSurvivors is a Yahoo group; you need a Yahoo ID to sign up to read. "We deal in facts about issues, income and the realities of this business [...] we are a very diverse group of men and women all with a goal to expose the truths about this 'opportunity' as well as MLM's."
    • The Pinking Shears is an anti-Mary Kay website created by the founder of the MKSurvivors Yahoo group.
    • Edumacation.com has a message board section on Mary Kay. Allegations are all the usual: front-loading of inventory; high pressure to recruit and make continuing (unnecessary?) purchases to earn sales rewards; marriages harmed when cultic atmosphere causes front-line MK reps to dig the family into escalating debt behind partners' backs; unauthorized credit card charges; abuse of personal relationships; MK runs secondary "tools" business similar to Amway; misrepresentations about actual earned incomes. MK defenders counsel failures: "You didn't work the business hard enough."
    • A 2002 Law.com article says a jury in Texas hit Mary Kay Inc. with an $11.2 million verdict, including $10 million in punitive damages, for firing a sales manager disabled by cancer, who, the company contended, was not an employee but an independent contractor. May challenge IC status for all salespersons.
    • Update on Mary Kay v. Woolf: The 2002 decision was overturned. Woolf was determined to be not an “employee” under Texas law and thus not entitled to protection under California’s anti-discrimination statute. Note that "The 5 Red Flags of Product-Based Pyramid Schemes" alleges that Texas is among those states that inadvertently passed deceptive DSA-promoted legislation that effectively "legalized the worst pyramid schemes of all -- those that are product based."
  • Melaleuca / The M.O.M. Team - (sells health products)
    • This mlmSurvivor.com article alleges: misrepresentation of turnover rate.
    • This RipOffReport.com page contains allegations of: misrepresentation of realistic average (expected) income, cult-like atmosphere, straining of relationships when selling to family and friends, obscuring the name and/or nature of the business because of prior bad publicity. Defenders use the same rote defenses ("you didn't try hard enough", "you're a negative person and I'm a positive one", citing company-provided propaganda).
  • New Vision International - (sells dietary supplements)
    • A 1998 FTC Order decided that it made unsubstantiated claims about one of its products. Two principals were formerly with International Heritage, Inc. (IHI), a company prosecuted by the SEC on allegations of being an illegal pyramid scheme.
    • This peculiar page includes a New Vision recruit writing "We ignored the 'walk on the beaches of the world with us' scenario that our sponsor regurgitated and took a realistic look at the effort involved, the return, and the risk." Implies misrepresentation of realistic average (expected) income. Defense is the usual, implying those who failed "didn't try hard enough".
  • NuSkin / Big Planet / Pharmanex / Photomax Studios - (sells health & beauty products, photo services)
    • This Complaints.com post alleges front-loading of expensive inventory with a misleading refund policy; misrepresentation of realistic average (expected) income.
    • A 1994 FTC Order ordered NuSkin to stop making questionable claims about its products and income/success representations.
    • The FTC determined NuSkin had continued the same violations in a 1997 FTC Order.
  • Prepaid Legal Services - (sells a sort of "legal insurance policy")
    • RipOffReport.com's page on the company includes allegations of: misrepresentation of realistic average (expected) income; misrepresentation of turnover rate; nondisclosure of expected expenses; cult-like meetings; products of questionable worth.
  • World Perfume - (sells perfumes/colognes)
    • This page alleges that Scentura Creations is the same company, another incarnation, or at a minimum very closely related.
    • This RipOffReport.com page includes many allegations indentical to the points made on this site (though I read it many months after having written this site): misrepresentation of realistic average (expected) income and job duties; corporate sidestepping of legal responsibility by using recruits' "independent contractor" status; sales to friends and family during "training"; shutting down critical websites; cult-like atmosphere; encouraging front-loading of inventory; nondisclosure of expected expenses; cattle call interviews; obscuring the name and/or nature of the business because of prior bad publicity.

VI. Complaints Against Specific Financial Services Companies

Mention of these companies does NOT imply they are running a scam! Many have received many of the same complaints as the MLMs above; this is by no means an exhaustive list of such firms and complaints against them. Website owners/contributors are sometimes angry and sensationalistic, feeling very betrayed by their firm; I expect the reader to weed out bias and simply look at the pattern of similar complaints, and to note just in general that the firm has generated enough ill will as to earn its own critical websites at all. Do your own research and don't forget to search the message boards here and on this site's "Networking" page -- you may just find something on your own company.

Company links go to their official sites for balance.


VII. Other Links


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