Service difficulties
and emergency
service: 13 20 90

Corruption hotline

Sydney Water notifies the community of overflows or bypasses in our wastewater system. Find out about any recent events.
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Sydney Water delivers essential and sustainable water services for the benefit of the community.


Climate change

Climate change is a challenge for all of us. World climate scientists widely agree that human activity is causing the climate to change and become less predictable.

We aren’t waiting for these impacts. We’re planning now to make sure we have a sustainable water supply and that our operations are sustainable.

We're investing heavily in renewable energy, turning waste methane gas into electricity, producing our own green power and meeting some of our electricity needs through renewable energy sources.

Learn more about our climate change strategy.


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We measure the volume of drinking water supplied each day from all our treatment plants. Read the report.


Dams Recycling Desalination Water Efficiency Logo of Metropolitan Water Plan. Click here to open the NSW Government's Water For Life website in a new browser window.

Pay your bill online Powerhouse Museum logo. Win a family pass to Ecologic at the Powerhouse Museum. Image of Sydney Water's Mike Watts, Ian Payne and Susan Trousdale, who led the dealination project, in the desalination reverse osmosis hall. Click to go to the 2010 online Annual Report. Image of a showerhead linking to information about changes to the WaterFix program affecting landlords and tenants.