Products & Solutions

Self Service Infrastructure (Customer Service)

eWave’s Self Service Systems give users the power to access their data, saving waiting time, dependence on service representatives, special visits to service provider locations (such as clinics) and waiting for information to be mailed or faxed.

 

Applying the benefits of eWave's self service systems are Maccabi Healthcare Services patients who can schedule doctor appointments over the Web, view their medical test results and even order traveler’s health insurance.
 
DHL customers can track their deliveries using the Web, and Gulliver clients can book their holidays right from their personal computers, without having to leave home.
 
eWave's self service solutions offer sophisticated integration with organizations’ legacy systems, and present information in various formats to end users and system administrators. Some of the existing solutions include a wide array of user management functions, customer management features, access permissions, etc. Visitor access functions are also available. 

 

 

The GVT Customer Service System

 

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TAMAR – The Leumit Physician Self Service Application

 

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