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Q: How do I get signed photos of the cast?
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A: The BBC provides signed photographs for free. Please write a letter to the actor, addressing the envelope to them. The address is:
EastEnders,
BBC Elstree Centre,
Clarendon Road,
Borehamwood,
Herts,
WD6 1JF
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Q: Can I watch episodes of EastEnders online?
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A: You can watch the most recent episodes of EastEnders on the BBC iPlayer. Find out all you need to know about the iPlayer here.
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Q: Can I get a part on EastEnders?
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A: The show only uses professional actors.
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Q: Can I send in storyline ideas for the show?
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A: EastEnders does not accept ideas on storylines for the programme. Only the regular team of writers and script editors on the programme work on EastEnders storylines.
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Q: Can I have a tour of the set?
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A: Due to a very heavy filming schedule, EastEnders doesn't offer tours of the set.
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Q: What's going to happen next?
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A: We don't give away future storylines. However, you can watch preview clips in our episodes section.
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Q: Can I chat to cast members online?
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A: There are a number of websites which claim to belong to EastEnders actors and characters. They are not genuine. Do not believe that you are chatting to cast members.
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Q: How do I make a complaint about EastEnders?
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A: Any complaints about the BBC should be submitted via the BBC Complaints website.
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Q: How do I get signed photos of the cast?
-
A: The BBC provides signed photographs for free. Please write a letter to the actor, addressing the envelope to them. The address is:
EastEnders,
BBC Elstree Centre,
Clarendon Road,
Borehamwood,
Herts,
WD6 1JF
-
Q: Can I watch episodes of EastEnders online?
-
A: You can watch the most recent episodes of EastEnders on the BBC iPlayer. Find out all you need to know about the iPlayer here.
-
Q: Can I get a part on EastEnders?
-
A: The show only uses professional actors.
-
Q: Can I send in storyline ideas for the show?
-
A: EastEnders does not accept ideas on storylines for the programme. Only the regular team of writers and script editors on the programme work on EastEnders storylines.
-
Q: Can I have a tour of the set?
-
A: Due to a very heavy filming schedule, EastEnders doesn't offer tours of the set.
-
Q: What's going to happen next?
-
A: We don't give away future storylines. However, you can watch preview clips in our episodes section.
-
Q: Can I chat to cast members online?
-
A: There are a number of websites which claim to belong to EastEnders actors and characters. They are not genuine. Do not believe that you are chatting to cast members.
-
Q: How do I make a complaint about EastEnders?
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A: Any complaints about the BBC should be submitted via the BBC Complaints website.
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Q: How can I get items for charity, or ask an actor to appear at a charity event?
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A: Due to the huge volume of requests for donations, we cannot provide EastEnders memorabilia. For requests concerning appearances by cast members, please write to them individually at the address above.
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Q: Can I get back copies of EastEnders episodes?
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A: You can take a look at episode summaries as far back as December 2000 in our episodes section. Copies of individual past episodes aren't available to buy on video or DVD.
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Q: Where can I get information about watching EastEnders outside the UK?
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A: Full details are available here.
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Q: Where can I buy EastEnders merchandise?
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A: You can buy EastEnders videos, DVDs and books from a variety of retailers.
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Q: How can I find out about costumes or props used on the programme?
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A: Most costumes and props are bought from regular high street stores, made especially for the programme or hired from the BBC costume and prop stores.
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Q: Can I send my favourite actor a gift?
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A: Unfortunately, it's EastEnders' policy not to allow the actors to keep gifts sent to them by fans, so please don't send presents. The cast often receive letters containing chocolate or CDs but these have to be sent back.
