Contact Us

Immigration and Citizenship Divisions:

Department of Justice, Equality & Law Reform Irish Naturalisation and Immigration Service,
13/14 Burgh Quay
Dublin 2 01-6167700
Lo Call: 1890 551 500
Website: www.inis.gov.ie

When contacting INIS by telephone,

for Visa queries, press 1, for Citizenship queries, press 2, for all other queries, press 3."

Visa Application enquiries are taken on Monday, Wednesday and Friday between 10.00am and 12.30pm.
Visa decisions can also be checked, if you have the visa reference number, under Visa Decisions.

Enquiries regarding  Marriage to an EU National, Marriage to an Irish National, Parents of Irish born children, Business Permission, Travel Documents, Foreign Adoptions, or EEA Residence Permits can be made by selecting Option 3 and then Option 2

This helpline is open from 10am to 12.30 pm Monday to Friday, excluding Bank and public Holidays.  Telephone queries can be only answered during these times.

Enquiries regarding Change of Status, Student Conditions, De Facto Relationships, Self sufficiency conditions, Work Permit conditions, Dual Nationality, Change of Name, can be made by selecting Option 3 and then Option 5.

This helpline is open from 10am to 12.30pm each Tuesday and Thursday.
Telephone queries can only be answered during these times.
You may also contact us by e-mail, at: immigration_mail@justice.ie

Enquiries regarding Long Term Residence, can be made by selecting Option 3 and then Option 3.

This helpline is open from 10am to 12.30pm each Monday and Friday.
Telephone queries can only be answered during these times.

Enquiries regarding Refugees applying for Family Members to join them, can be made by selecting Option 3 and then Option 6.

This helpline is open from 10am to 12.30pm each Monday, Wednesday and Friday.

Visas

Telephone (within Ireland): Lo-call 1890 551 500
(Helpline available 10:00am to 12:30pm Monday to Friday excluding Public and Bank Holidays)
Telephone (from outside Ireland: + 353 1 6167700
(Helpline available 10:00am to 12:30pm Monday to Friday excluding Public and Bank Holidays)
Email: visamail@justice.ie

Asylum Policy Division

Department of Justice, Equality and Law Reform
13/14 Burgh Quay
Dublin 2

Telephone:  + 353 1 6167700  (switch)
Email:  Asylum_Policy_Mail@justice.ie

Immigration Policy

Telephone (within Ireland): Lo-Call 1890 551 500
Telephone (from outside Ireland): + 353 1 616 7700
Email: immigration_mail@justice.ie

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