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Gift Cards Frequently Asked QuestionsHoliday Gift Deadline: You can order Amazon.com gift cards to be delivered via mail to eligible U.S. addresses as late as December 21 and have them delivered in time for Christmas. Please see our Christmas Ordering Deadlines For U.S. Shipments Help page for all ordering deadlines. Buying a Gift Card:
Using Your Gift Card (Gift Certificate):
What is an Amazon gift card?Amazon.com gift cards can be used to buy almost any item sold on Amazon.com and our affiliate website Endless.com. You can buy gift cards for any amount between $5.00 and $5,000.00, and print your gift cards from home or send them by e-mail or physical mail anywhere in the world. If you've received a gift card and enter the claim code on an order or in Your Account at Amazon.com, we'll keep the balance in Your Account for use on future purchases. Can I choose my gift card design?Certainly. When you place an order from our gift cards page, we'll present you with a selection of available designs. During the purchase process, you can choose the occasion and design. When you find one you like, click the "Select" button and resume placing your order. Note: You must have JavaScript installed and enabled on your web browser to see available design options. How do I order a gift card?Amazon.com offers you multiple ordering options and gift card types so you can choose the one that's best for you. Ordering Customized Gift Cards
You can order up to 400 gift cards at a time. To learn more about ordering in bulk, see Ordering Multiple Gift Cards. Ordering Pre-denominated Gift CardsIf you'd like to purchase an Amazon gift card while shopping for other items, you can now add gift cards of selected dollar values to your Shopping Cart. Simply search for "Amazon Gift Card" in the Search field at the top of any Amazon.com page, click on the gift card offer you'd like to buy, and click the Add to Shopping Cart button. You can buy gift cards in amounts ranging from $15 to $500 through the Shopping Cart. To see the options available, start here and choose the dollar amount you'd like from the drop-down menu.
We'll send you a confirmation e-mail after you place your order. When will the gift card arrive?
How do I print a gift card at home?When you choose the "Print at home" option for your Amazon.com gift card at www.amazon.com/giftcard, we create a PDF gift card specific to your order that you can access from our confirmation e-mail or the Order Summary in Your Account. You must have Adobe Acrobat Reader installed on your computer to open and print PDF files. Here's where you can access and print your gift card when it is ready:
Payment Verification and Reprinting Gift CardsWhen you are asked to verify the payment method used for the printable gift card, the card number must exactly match the information you entered at the time of purchase.You can print your gift card as many times as needed until the code is redeemed to an Amazon.com account, but the code it contains can only be redeemed once. When the gift card has been redeemed to an Amazon.com account, the Print gift card(s) button will no longer be available in the Order Summary. What are mailed gift cards?Mailed gift cards arrive in a greeting card printed with the information you entered into the order form. When you place your order, you'll be able to select the occasion and style of the card; we'll ship it to the shipping address you select during the order process. How do I manage the delivery date for e-mail gift cards?The delivery date is displayed at the top of the Order Summary. If the delivery date is incorrect, you'll need to cancel the gift card order and place a new order. To view or cancel the scheduled delivery for an e-mail gift card:
To complete cancellation of a scheduled e-mail gift card, click the Need to cancel this order? button and and then click the Cancel order button on the next page. Can I send an e-card with an e-mail gift card?Amazon.com does not offer e-cards, but you can order e-mailed, mailed, or print-at-home gift cards through the Amazon.com website. You can also go to HDgreetings to send an e-card outside of Amazon.com. See our Amazon.com Gift Card Marketplace page for more information. Can I buy Amazon gift cards from other retailers?The following companies are authorized resellers of Amazon.com Gift Cards. Click any merchant below to be redirected to their website and learn more about their gift card offering:
Amazon.com gift cards are also available in $15, $25, $50, and $100 denominations in participating grocery, drug, and convenience stores throughout the U.S. Note: We do not sell physical gift cards in Alabama, Arkansas, Florida, Illinois, Louisiana, Minnesota, New Jersey, or Utah. * Amazon.com Gift Card claim codes can be purchased in whole dollar denominations between $50 and $5,000 through Western Union locations in all 50 states. (Transaction fees apply.) Please visit www.wugiftcard.com/amazon for more information. What do Amazon gift cards look like?You can see samples of e-mail, print at home, and mail gift cards on our gift cards detail page. Can I order a large number of gift cards at once?Sure! See our Help page titled Ordering Multiple Gift Cards for more information. Help! My gift card order didn't arrive.Tracking your gift card purchase and getting a replacement for gift cards that do not arrive depends on what type of gift card you purchased and how it was sent. Pre-Denominated Gift CardsIf you purchased pre-denominated gift cards through the Shopping Cart, you can view all order details, including the shipment tracking information, in Your Account at Amazon.com. If your gift card order doesn't arrive, please contact us. Custom Value Gift CardsIf you purchased a customized gift card that was sent via mail or e-mail and it doesn't arrive, you can follow the instructions below for resending your gift card. Some e-mail providers give users the option of blocking all e-mail messages that originate outside of their domain. You may want to check with your recipient first to make sure their e-mail is configured to accept e-mails from Amazon.com. To reissue a gift card you purchased:
We'll contact you by e-mail once we have canceled the original gift card and issued a new one. Note: If you do not see a Resend button, please contact us. How do I use my gift card?First, locate your claim code on the e-mail or paper gift card you received. If you have a plastic gift card, you may need to scratch off the covering on the back of the card to reveal the claim code (the claim code is not the same as the 16-digit card number). If you're not ready to make a purchase: You can redeem the gift card to your account.
If you're placing an order through the Shopping Cart: Enter the code on the order form and click "Apply": If you're placing an order with 1-Click: Click the "Review or edit your 1-Click orders" link that you'll see after clicking the Buy now with 1-Click button: Then, enter the code in the Payment section on the next page: Can I use Amazon gift cards on other websites?Endless.com has joined forces to operate an online store powered by Amazon.com's e-commerce platform. The site features the full selection of shoes and accessories available at Amazon.com. For your convenience, Endless.com will recognize when you have an existing account with Amazon.com. You can also use Amazon gift cards or an existing gift card balance for purchases on Endless.com -- your Amazon gift card balance is shared between both websites. As long as you use the same e-mail address and password to log into your accounts, you'll see the same gift card balance available for purchases. I accidentally deleted my gift card; can you send me another one?Please contact us with the following information:
I'm having trouble using my gift card to place an order. What am I doing wrong?Are you receiving an error message that says the gift card has already been redeemed? Once you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases, and you don't need to enter the claim code again. To confirm that the funds are already on your account, check your current gift certificate balance through Your Account. If the funds don't show up there, you might have more than one Amazon.com account; please contact us. If this isn't the problem, check the Fine Print to make sure your order meets the rules and restrictions for paying with a gift certificate. What happens to the rest of my gift card if I don't use it all at once?Once you've entered the claim code on our site, we'll keep the balance in your account for use on future purchases, so you don't need to enter the claim code again when you place your next order. Please be aware that the original expiration date applies to any unused funds. When you place your next order, make sure the box on the order form is checked that says "Apply gift card or promo funds?" If your order total is more than your gift card funds, you'll need to pay for the rest with a credit card. You should see the gift card funds reflected in the cost summary. If the funds don't show up there and your gift card hasn't expired, you might have more than one Amazon.com account; please contact us. Can I use my Amazon.com gift card to buy MP3s or video downloads?Yes, Amazon.com gift cards can be used to buy Amazon MP3 and Amazon Video on Demand downloads. If you've already redeemed the gift card to your account, we'll automatically use it to pay for your downloads. If you haven't redeemed your gift card yet, just click the "Redeem a gift card or promotion code" link before clicking the Buy now button for the download. What are the restrictions for using an Amazon.com gift card?Please read our Fine Print for a full list of rules and restrictions. |
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