If you are using Exchange 2007 UM to receive faxes, you should know about the changes we have made to the inbound faxing capabilities in Exchange 2010 UM. After working with our customers and partners, we determined that it was best for specialized partners Read More

Voice Mail Preview will literally transform the way that you look at voice messages in Exchange. Exchange Unified Messaging (UM) makes it easy to manage your voice messages by delivering them in your Inbox. You can then use many types of Exchange mail Read More

One of the core functionalities provided by Exchange UM is call answering, i.e., to answer phone calls and record voice mails on your behalf. With the introduction of Call Answering Rules in Exchange UM 2010, you can dictate how incoming phone calls should Read More

Exchange 2007 was the first release of Exchange to include Unified Messaging (UM) and this was the first time many of our customers started considering replacing their existing voice mail systems with UM. As with any new technology, many have sent in Read More

I learned that there is a new UC user group being formed in Pacific Northwest area: Pacific Northwest Unified Communications User Group (PNWUCUG). Now, say that acronym 3 times fast! :) Anyway, the group's site can be found here: http://www.ucdoers.org/. Read More

Join Microsoft at INTERACT2008 - an exclusive event for key community influencers in the unified communications space. This event provides a unique opportunity for you to develop deep technical knowledge on Microsoft's unified communications products, Read More

Today Bill Gates and Jeff Raikes (my boss) launched Office Communications Server 2007 (OCS), and announced that Exchange Server 2007 SP1 will be available in the 4th quarter of this year. Here is a long list of enhancements within SP1 – but given the Read More

Via the Office Communications Server blog: Join Bill Gates and Jeff Raikes as they kickoff the worldwide Unified Communications Launch 2007 in San Francisco on October 16, 2007.  This free, day-long event includes a keynote with demos, a series Read More

Microsoft IT has published a white paper about their rollout of Exchange Server 2007 Unified Messaging (UM).  This is a good resource for those who enjoy technical detail and are curious about real-world UM implementations! Using Exchange Server Read More

I have learned (via William) that there is a limited time offer of a free Exchange Server 2007 Unified Messaging course that you can take online if interested. From the course page: Title: Clinic 5091: Introduction to Microsoft Exchange Server 2007 Unified Read More

The Unified Messaging component of Exchange 2007 SP1 is the designed to be the voice mail solution for Office Communications Server 2007 (OCS). What it means is that anyone can dial an Office Communications Server user and leave a voice mail which will Read More

Unified Messaging provides the functionality of having voice mail, email and fax to a single location that is the user's mailbox. In Exchange 2007 Unified Messaging the fax feature is limited to inbound fax only. Which means that, an external or internal Read More

What is a Dialing Rule Dialing rules are created to modify a phone number before sending it to the PBX for outbound calls. Dialing rules serve two purposes: 1. Specify the numbers that can be dialed as outbound calls internal or external. Administrators Read More

There are 2 ways that Exchange Server 2007 UM is integrated with your OOF.  The first is from the telephone using Outlook Voice Access (OVA) and the 2nd is from the desktop using Outlook or Outlook Web Access (OWA): 1. By using logging into OVA, Read More

Policies in Exchange are designed to enable flexible administration of large numbers of Exchange objects. A policy is a collection of configuration settings that can be applied to one or more Exchange objects of the same class. This blog post gives Read More